low speeds on ATI 3870

gazz496

a mere mortal
Vista Pro
and well low everything i checked by putting my older 2600 xt back in and found that it ran most of my games faster. annoying doesn't quite describe it!!

i tried every benchmark programme i could get my hands on and the all show the clock speeds at lower than 500mhz and my memoery speeds at less than 700mhz now bearing in mind all tests said that yes i did try to use the catalyst software to change it don't know of any other way to change the speeds but that sits at 300mhz core and 800mhz memory

is it just me or am i doing something wrong it's cooled plenty and using a 600w psu to power it so it's not those things.

is it a driver issue do i need the new one that ATi haven't released yet to clear up these issue's or is there something else i can do or have missed.

thanks in advance to anyone who can give me tips

note to all: telling me i should have gone with nvidia does not count as a tip !!
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
I can tell you what the trouble is. Your 3870 is expierencing the fan and powerplay issue where the fan speed would vary as well as the 3D speed, that early 3870 cards including the 3870X2, as the first batches of the cards were Buit By ATI cards, and were not built by their respective manufacturers such as Sapphire and Visiontek to name two companies.

You need to contact the manufacturer of your 3870, tell them of the Fan and Power issue that you are having and request the latest bios for your card. If your card is a Visiontek card, I can easily tell you where to download the bios of it.

My Visiontek Radeon 3870X2 had this issue, until I udpated the bios for each videochip, as each videochip on my card has it's own bios.
 

My Computer

System One

  • CPU
    Core 2 Duo E6600
    Motherboard
    Intel 975XBX2
    Memory
    8GB's of DDR2 800
    Graphics Card(s)
    Radeon 3870X2
    Sound Card
    HT Omega Claro
    Monitor(s) Displays
    Viewsonic VG2030wm Widescreen LCD
    Screen Resolution
    1680X1050
    Hard Drives
    120GB
    200GB
    320GB
    PSU
    ThermalTake Toughpower 700
    Case
    Antec P182
    Cooling
    four 120mm fans
    Keyboard
    Microsoft Natural Multimedia Keyboard
    Mouse
    Microsoft Wireless Intellimous Explorer 2.0
    Internet Speed
    10MB
    Other Info
    16X LG DVDROM & LG Dual Layer DVD Burner
    Logitech X-540 speakers
righto my bad should have been more specific i'm using the sapphire except i have no powerplay options at all to choose from ?!
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
there's a plug at the end of the card for power .did you plug it in?
i have the same card and get (769mhz) clock and (1125) memory.
also the latest drivers are (4/16/08) and can be downloaded at

Drivers & Software

if all else fails return the cand for a new one.

scrooge
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8400 / 3.00
    Motherboard
    ASUS P5K-E/WIFI-AP LGA 775 Int
    Memory
    G.SKILL 4GB (2 x 2GB)
    Graphics Card(s)
    SAPPHIRE 100225L Radeon HD 387
    Hard Drives
    1 x 1tb western digital
    4 x 250 western digital
    2 x 160 western digital
    1 x 320 western digital
hehe yeah i plugged in the power lead, i did have cooling issues before but they have also been resolved by me adding extra fans.

ok a bit more info my core speed on idle is 300mhz
during crysis it goes to the dizzy hieghts of around 500mhz low for the card

the memory clock sits at 1126mhz on idle then drops off to 700mhz
when playing the same game

the results are strange and vary slightly when playing different games
the only time it seams to work is when i am rendering in 3d studio i get the full whack and some of these renders have near 100% utilisation for several hours with no trouble

something is wrong very wrong
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
it's cool i flashed the bios like the guy up top sugested and it works fine now.
thanks all very much
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
Powerplay is the powersaving feature of the graphics chip and that is automatic.

You're welcome and it's nice to see your card working for you now.
 

My Computer

System One

  • CPU
    Core 2 Duo E6600
    Motherboard
    Intel 975XBX2
    Memory
    8GB's of DDR2 800
    Graphics Card(s)
    Radeon 3870X2
    Sound Card
    HT Omega Claro
    Monitor(s) Displays
    Viewsonic VG2030wm Widescreen LCD
    Screen Resolution
    1680X1050
    Hard Drives
    120GB
    200GB
    320GB
    PSU
    ThermalTake Toughpower 700
    Case
    Antec P182
    Cooling
    four 120mm fans
    Keyboard
    Microsoft Natural Multimedia Keyboard
    Mouse
    Microsoft Wireless Intellimous Explorer 2.0
    Internet Speed
    10MB
    Other Info
    16X LG DVDROM & LG Dual Layer DVD Burner
    Logitech X-540 speakers
it's weird though i was having this problem when i first got the card but not one game would stay on for more than a few minutes then i reinstalled the drivers and nothing changed but a few days later and having done nothing or installed no new software or updates of any kind anywhere on my sytem it just started working and then the clock speed thing i think their are some serious unresloved issues with these cards.
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
I've run in to some issues with OpenGL games like Neverwinter Nights 2 slowing down and freezing during cut scenes, and Quake 4 freezing hard when run in 1680 by 1050 resolution. I reported the bugs to ATI, along with another bug that causes Loki: Heroes Of Mythology to crash when you alt tab out of the game.

Some of these issues are driver bugs. Catalyst 8.4 is good, but the 3870 drivers do have some room for improvement.
 

My Computer

System One

  • CPU
    Core 2 Duo E6600
    Motherboard
    Intel 975XBX2
    Memory
    8GB's of DDR2 800
    Graphics Card(s)
    Radeon 3870X2
    Sound Card
    HT Omega Claro
    Monitor(s) Displays
    Viewsonic VG2030wm Widescreen LCD
    Screen Resolution
    1680X1050
    Hard Drives
    120GB
    200GB
    320GB
    PSU
    ThermalTake Toughpower 700
    Case
    Antec P182
    Cooling
    four 120mm fans
    Keyboard
    Microsoft Natural Multimedia Keyboard
    Mouse
    Microsoft Wireless Intellimous Explorer 2.0
    Internet Speed
    10MB
    Other Info
    16X LG DVDROM & LG Dual Layer DVD Burner
    Logitech X-540 speakers
Some of these issues are driver bugs. Catalyst 8.4 is good, but the 3870 drivers do have some room for improvement.[/quote]

just a little room considering what it should be capable of (on paper mind you) it should be able to go a hell of alot faster but then maybe it will after some driver revision and a few updates well here's hoping at least
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
a wee update

after some twweks to clock speed and fan position in my tower i got crysis to run on high at avg 40 fps which is a hell of alot better than before

still crashes in the same place so think it's game bugs in certain areas of the maps.
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
a wee update

after some twweks to clock speed and fan position in my tower i got crysis to run on high at avg 40 fps which is a hell of alot better than before

still crashes in the same place so think it's game bugs in certain areas of the maps.


Yeah I got Crysis yesterday and noticed heaps of clichés and game crashs, finished the game already too :eek:

Steven
 

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not the longest game out their can drag it out by killing everyone in diferent ways though my fav is running round with a shopping trolley and launching it at them with strength maxed out lol makes me laugh

but to your post the updates to 1.2 do help as long as you start a new game and not a previous save just if your wondering is all.
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
not the longest game out their can drag it out by killing everyone in diferent ways though my fav is running round with a shopping trolley and launching it at them with strength maxed out lol makes me laugh


LOL :eek:
 

My Computer

and i got one other question about this card now it has 320 stream processors and gddr4 ram which is supposed to be fast and low latency so why then is it still reportedly slower than the nvidia cards which have considerably less hardware clout than this card is it just me who thinks this odd or should this card be performing well above what it is and just not??
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
and i got one other question about this card now it has 320 stream processors and gddr4 ram which is supposed to be fast and low latency so why then is it still reportedly slower than the nvidia cards which have considerably less hardware clout than this card is it just me who thinks this odd or should this card be performing well above what it is and just not??

Hey Gazz,

Try GPU-Z Video card GPU Information Utility and compare them.

Steven
 

My Computer

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
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