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Help with Flash incompatibility card

  1. #1



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    Help with Flash incompatibility card

    In Nov. I purchased an HP desktop computer with VISTA from Best Buy. I specifically asked for a computer that would play games well. Now the last two games I purchased from Big Fish games dragged in low motion. I contacted their tech and he told me:

    "Unfortunately, we've noted a lot of problems with the 6150 card that you have, particularly with Vista machines... the card is NOT compatible with Flash, which games like Laura Jones and Woman's Murder Club use. Do you have a computer with Windows XP loaded, by any chance?"

    Is he insinuating my old beat up computer with XP would play it and Vista can't?

    Is there anything I can do to fix the problem?

    Here is part of my DXDIAG (The board can't handle it all)
    System Information
    ------------------
    Time of this report: 5/30/2008, 19:29:25
    Machine name: OWNER-PC
    Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_ldr.071023-1545)
    Language: English (Regional Setting: English)
    System Manufacturer: HP-Pavilion
    System Model: GN556AA-ABA a6200n
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ (2 CPUs), ~2.6GHz
    Memory: 1918MB RAM
    Page File: 893MB used, 3163MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6000.16386 32bit Unicode

    Display Devices
    ---------------
    Card name: NVIDIA GeForce 6150SE nForce 430
    Manufacturer: NVIDIA
    Chip type: GeForce 6150SE nForce 430
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_03D0&SUBSYS_2A61103C&REV_A2
    Display Memory: 825 MB
    Dedicated Memory: 121 MB
    Shared Memory: 703 MB
    Current Mode: 1280 x 1024 (16 bit) (60Hz)
    Monitor: HP w2207 Wide LCD Monitor
    Driver Name: nvd3dum.dll
    Driver Version: 7.15.0011.6222 (English)
    DDI Version: 9Ex
    Driver Attributes: Final Retail
    Driver Date/Size: 7/6/2007 21:15:00, 4788224 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4090-11CF-C26B-6A0A02C2CA35}
    Vendor ID: 0x10DE
    Device ID: 0x03D0
    SubSys ID: 0x2A61103C
    Revision ID: 0x00A2
    Revision ID: 0x00A2
    Video Accel:

      My System SpecsSystem Spec

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  3. #2
    Shao128's Avatar

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    Re: Help with Flash incompatibility card

    Assuming you have no drivers that conflict with SP1, you maybe want to start with upgrading to that. Second you could check the nvidias website for a newer display driver. As well you could run the Directx web updater which will update files as needed. One more option could be to check that you have the latest Flash version, and if you do, maybe go back a version to see if that makes a difference. If you need more a detailed explaination on anything just ask.

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  4. #3



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    Re: Help with Flash incompatibility card

    SP 1 and SP2 I assume were installed on my computer before I bought it. Windows does auto updates all the time. I just downloaded the latest NVidia. I just now downloaded the latest Flash. Haven't tried the game again yet.

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  5. #4
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    Re: Help with Flash incompatibility card

    Quote Originally Posted by Barbee View Post
    Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_ldr.071023-1545)
    SP1 will show build 6001, there is only an SP1 for Vista, no SP2 yet. Try running Windows update manually and see if its there.

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  6. #5



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      Thread Starter

    Re: Help with Flash incompatibility card

    How do I do that?

      My System SpecsSystem Spec

  7. #6
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    Re: Help with Flash incompatibility card

    Click the Start button and in the search bar just type in "update" and Windows Update should appear (or you can find it under All Programs)

    Then click Check for Updates.

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  8. #7



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      Thread Starter

    Re: Help with Flash incompatibility card

    OK I did an update and saw several NVidio updates but nothing with 6001 update

      My System SpecsSystem Spec

  9. #8
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    Re: Help with Flash incompatibility card

    Go ahead and install those updates. SP1 may not show up until you are caught up with other updates. After installing those wait a few minutes and try Windows Update again. Alternatively you can download SP1 from here: Download details: Windows Vista Service Pack 1 Five Language Standalone (KB936330)

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  10. #9



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    Re: Help with Flash incompatibility card

    I downloaded SP1. Now what?

      My System SpecsSystem Spec

  11. #10
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    Re: Help with Flash incompatibility card

    Just run the file you downloaded and let it update. It may take anywhere from 45 mins to a an hour or 2 depends on the speed of your computer.

      My System SpecsSystem Spec

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Help with Flash incompatibility card
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