Installed 4870x2 now I cant play games =[

B

brockssn

New Member
Hey, I have:

CPU 9450
x48 Formula Rampage
8GB DDR2 Gskill memory
VelociRaptor x1
Saphire 4870x2

When I try to load full screen games my computer craps out and reboots. When Vista Ultimate x64 loads, it says my ATI graphics controller failed, but windows can not find a solution to this problem!

This has failed with CoD4 and the benchmark program that comes with the video card. I am running catalyst 8.8 because the others did not work for me either. When I install my drivers I uninstall ATI software through windows control panel, and reboot, then install new drivers and reboot again. Does anyone know what is causing this problem? I tried running CoD4 at different resolutions, 19xx x 16xx etc. I have a 24" monitor. If you need anymore info pls ask!

Thanks
p.s. I just updated to SP1 overnight, so I'm not sure if this will help or not.
 

My Computer

System One

They are very powerhungry buggers them 4870X2. how's your PSU? It can also be temperature issues, as I bet it runs quite hot too.

And being a brand new card, driver issues are more likely a fact than just a probability... The price of sticking to the cutting edge...

SP1 is a basic requirement for a useful vista... Asking before having it installed is like asking for solutions to issues with roadgrip after trying a car with 3 of 4 wheels mounted. :)
 

My Computer

System One

  • Manufacturer/Model
    Home made
    CPU
    AMD Athlon X2 6000+
    Motherboard
    ASRock ALiveXfire-eSATA2
    Memory
    2x2GiB DDR2 PC2-6400
    Graphics Card(s)
    GeCube ATI Radeon HD3870 512MiB GDDR4
    Sound Card
    Built in HD Audio, digital output
    Monitor(s) Displays
    Samsung SyncMaster 206BW, SyncMaster 940B
    Screen Resolution
    1680x1050 + 1280x1024
    Hard Drives
    WDC 250GB SATA + lots of externals. :)
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    Air
    Keyboard
    Logitech G15 (1st edition w blue lightning)
    Mouse
    Logitech G9
    Internet Speed
    DL/UL: 50/10Mbit
Sorry I should have included that, I have a 900w psu so I don't think that is the issue. I was JUST able to get SP1 installed (i'm doing it remotely from work so its a bit hard to see what's going on haha). It took about 4 attempts to have a successful sp1 install, the computer was rebooting (which is odd, its usually very stable if i'm not trying to load full screen games). I am updating warhammer online atm but after this is complete I will try to load CoD4 and see if it reboots on me.
 

My Computer

System One

4 reboots are perfectly normal when installing SP1. :)
 

My Computer

System One

  • Manufacturer/Model
    Home made
    CPU
    AMD Athlon X2 6000+
    Motherboard
    ASRock ALiveXfire-eSATA2
    Memory
    2x2GiB DDR2 PC2-6400
    Graphics Card(s)
    GeCube ATI Radeon HD3870 512MiB GDDR4
    Sound Card
    Built in HD Audio, digital output
    Monitor(s) Displays
    Samsung SyncMaster 206BW, SyncMaster 940B
    Screen Resolution
    1680x1050 + 1280x1024
    Hard Drives
    WDC 250GB SATA + lots of externals. :)
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    Air
    Keyboard
    Logitech G15 (1st edition w blue lightning)
    Mouse
    Logitech G9
    Internet Speed
    DL/UL: 50/10Mbit
Use a driver cleaner to remove old drivers from ATI and Nvidia. Install the new drivers. 48070x2 uses 270W. Do you have a PCIe x16 rev2 slot?
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
Driver Cleaner.. lol

what PSU do you have. i see you said 900w, but what brand?
Also what drivers are you using. 8.7 or 8.8
I've been hearing about some horror stories with the 8.8 since it was just released. You shold be on 8.7 i believe. Also is it getting to hot and crashing, causing a restart. What speed is the fan % set to. I'd turn that up anyways on principle.

I'd go home, make sure SP1 was successfully installed. and any hotfixes also. then restart ur computer, and try cleaning, then RE installing the latest driver for your card.
 

My Computer

System One

  • CPU
    Q9650 E0 4.0 GHz @1.304v
    Motherboard
    eVGA 750i FTW
    Memory
    2x2GB Corsair Dominator PC2-8500C5D
    Graphics Card(s)
    eVGA/MSI GTX 260 SLI
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung T240 & 226BW
    Screen Resolution
    1920x1200 & 1680x1050
    Hard Drives
    Seagate Cuda 500GB 32mb Cache SATA 7200.(11) + 500GB Seagate Cuda External eSATA, USB, FW400
    PSU
    PC P&C 750w Silencer PSU
    Case
    CoolerMaster HAF 932 (Water-Cooled)
    Cooling
    Plenty of Fans, and a few 230mm Fans
    Keyboard
    Logitech G11
    Mouse
    Logitech MX-518
    Other Info
    ASUS 20x Optical, Bose Companion 3, ATH-AD500 Cans :), Patriot Xporter 16GB Flash Drive (Very Fast), & Sandisk Micro 8GB.

    Nikon D40 DSLR with 18-105mm VR & 55-200mm VR
Thx for updates, my psu is ABS Tagan BS series (sli ready -- nicest high quality modular psu i've ever owned). I'm not sure about the "rev2" slot but the motherboard x48 formula rampage is seems to be an amazing board so far so I'd assume it has it. SP1 did install correctly but I'm still having problems. I also have a intel ICH9 compatibility problem! I think I will be able to find drivers for the SMBUS but we shall see. I will look for driver cleaner now thanks
 

My Computer

System One

No - Driver Sweeper - Guru3D - Driver Sweeper

Be sure to read that page carefully *before* you download and try to run it.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
Does your power supply have two 6 pin PCI Express power connectors only, or a 6 pin PCI Express power connector and an 8 pin PCI Express power connector.

If your powersupply only has two 6 pin PCI Express power connectors on it, you need to use a 6 pin to 8 pin PCI Express power adapter to ensure the card is getting the power it needs. I had to use a 6 pin PCI Express to 8 pin PCI Express power adapter recently on my 3870X2 as I suspected it was starting to have a few power issues, and using the adapter I mentioned is what solved it.

The adapter I mention, can be ordered from Newegg, or from PC Power and Cooling if your videocard didn't come with one.
 

My Computer

System One

  • CPU
    Core 2 Duo E6600
    Motherboard
    Intel 975XBX2
    Memory
    8GB's of DDR2 800
    Graphics Card(s)
    Radeon 3870X2
    Sound Card
    HT Omega Claro
    Monitor(s) Displays
    Viewsonic VG2030wm Widescreen LCD
    Screen Resolution
    1680X1050
    Hard Drives
    120GB
    200GB
    320GB
    PSU
    ThermalTake Toughpower 700
    Case
    Antec P182
    Cooling
    four 120mm fans
    Keyboard
    Microsoft Natural Multimedia Keyboard
    Mouse
    Microsoft Wireless Intellimous Explorer 2.0
    Internet Speed
    10MB
    Other Info
    16X LG DVDROM & LG Dual Layer DVD Burner
    Logitech X-540 speakers
ah my psu had the needed power connectors. 2 6pin, 2 8 pin, + additional 4's and 8's. So I am still having issues, I have uninstalled all ati software / registry values / drivers and reinstalled only the driver (no ccc, etc) and still having these darn restarts. I also have a blue screen occuring more frequently, i was doing my fantasy draft tonight and blue screened while alt-tabbing to my injury reports site.

all the vista error reports are saying is:
Problem caused by ATI graphics Driver
Windows compatibility problem found (ICH9)
Blue screen error caused by device or drive (seems to have occured since I removed CCC and just tried the driver). I already tried 8.7 and 8.8, the cd came with 8.6.

This stinks because my beta weekend for warhammer starts tomorrow and i have plans saturday! *sadface*
 

My Computer

System One

I'm having the same problem. I am also running vista and I have a sapphire 4870x2. Before I purchased the rest of my system yesterday, I had a day to test the card on my old XP dual core box. It worked flawlessly. I checked DXDIAG and it looks good but so far only the drivers on the disk that came with the card work at all. When I try to launch any full screen game, the monitor goes black but still with backlight on, the mouse freezes in the center of the screen. Then about 3-5 seconds later it says "no signal". Then I hear the fan speed up briefly on the video card almost as though I have rebooted, but the video never recovers and I have to manually power off and back on. I hope this brings you some comfort. My motherboard in this system is brand new, ASUS M3A78-T with AMD 790GX chipset and south bridge SB750 and I am running a Phenom 9950 black. I found a beta bios but that did me nothing. One thing I noticed is that aero does work, as well as my card working in XP. I think we are looking at some conflict of hardware by faulty software, not faulty hardware in any particular unit, but the combination of ellements.
 

My Computer

System One

This time I somehow managed to "not" reboot when trying to run futuremark vantage?! I don't know what change I made that got me this far because I've made so many. After I get the black screen in futuremark, the mouse was still moving so I hit ctrl+alt+del and got task manager and was able to kill futuremark. I pulled this from the error report. This is very interesting, however there was no suggested sollution :(



Problem signature:
Problem Event Name: APPCRASH
Application Name: 3DMarkVantage.exe
Application Version: 1.0.1.1
Application Timestamp: 47e24758
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 0003b15f
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
Below this is the data I pulled from the event log in XML format.

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2008-08-22T06:34:08.000Z" />

<EventRecordID>1876</EventRecordID>

<Channel>Application</Channel>

<Computer>Merky2</Computer>

<Security />

</System>


- <EventData>
<Data>3DMarkVantage.exe</Data>

<Data>1.0.1.1</Data>

<Data>47e24758</Data>

<Data>ntdll.dll</Data>

<Data>6.0.6000.16386</Data>

<Data>4549bdc9</Data>

<Data>c0000005</Data>

<Data>0003b15f</Data>

<Data>8fc</Data>

<Data>01c904207c85bae6</Data>

</EventData>


</Event>

 

My Computer

System One

Hmm I have ran out of ideas to try. I'm thinking about putting my old setup back together in a different case and use that until I hear of a solution. Its weird because people with the same hardware (such as tomshardware) has done benchmarks with my mobo / 4870x2 setup and the games i play... and no problems! perhaps I should try starting from scratch one more time. I noticed the cards run really hot, mine was at 62c idling in vista. I read they will go beyong 100c under load and this is by ATI design and is acceptable by their standards. That was a little hard to swallow, I could boil water with my gpu lol
 

My Computer

System One

maybe it's the card
 

My Computer

System One

  • CPU
    Q9650 E0 4.0 GHz @1.304v
    Motherboard
    eVGA 750i FTW
    Memory
    2x2GB Corsair Dominator PC2-8500C5D
    Graphics Card(s)
    eVGA/MSI GTX 260 SLI
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung T240 & 226BW
    Screen Resolution
    1920x1200 & 1680x1050
    Hard Drives
    Seagate Cuda 500GB 32mb Cache SATA 7200.(11) + 500GB Seagate Cuda External eSATA, USB, FW400
    PSU
    PC P&C 750w Silencer PSU
    Case
    CoolerMaster HAF 932 (Water-Cooled)
    Cooling
    Plenty of Fans, and a few 230mm Fans
    Keyboard
    Logitech G11
    Mouse
    Logitech MX-518
    Other Info
    ASUS 20x Optical, Bose Companion 3, ATH-AD500 Cans :), Patriot Xporter 16GB Flash Drive (Very Fast), & Sandisk Micro 8GB.

    Nikon D40 DSLR with 18-105mm VR & 55-200mm VR
Check that you have the graphics card installed correctly. Check for the latest ATI drivers. What about motherboard support? The temperature of that graphics card exceeds every other.
 

My Computer

System One

  • Manufacturer/Model
    Self Made System #1 2004
    CPU
    Intel Pentium 4 650, 3566 MHz
    Motherboard
    Asus P5LD2 Deluxe
    Memory
    2048 MB (DDR2-533 DDR2 SDRAM)
    Graphics Card(s)
    NVIDIA GeForce 8800 GTS (640 MB)
    Sound Card
    Realtek ALC882/D/M @ Intel 82801GB ICH7 - High
    Monitor(s) Displays
    LG L204WT (Digital) [20" LCD]
    Screen Resolution
    1680 x 1050
    Hard Drives
    [XP (160 GB, 7200 RPM, SATA-II) 8M]
    [Vista (320 GB, 7200 RPM, SATA-II) 16M]
    [Storage (500 GB, 7200 RPM, SATA-II) 32M]
    PSU
    E-Power 570W Power Supply
    Case
    Antec SLK1650 Beige Mid Tower ATX Case
    Cooling
    Zalman CNPS9500 LED CPU Heatsink
    Keyboard
    Logitech Standard 101/102-Key or Microsoft Natural
    Mouse
    Microsoft HID-compliant mouse
    Internet Speed
    Max 700 kbps Down / Max 90 kbps Up
    Other Info
    Coming Up --> Self Made System #2 MID2009
Try setting the fan speed to 100% (it'll be noisy, but you *should* be able to rule out temperature issues).
 

My Computer

System One

  • Manufacturer/Model
    Home made
    CPU
    AMD Athlon X2 6000+
    Motherboard
    ASRock ALiveXfire-eSATA2
    Memory
    2x2GiB DDR2 PC2-6400
    Graphics Card(s)
    GeCube ATI Radeon HD3870 512MiB GDDR4
    Sound Card
    Built in HD Audio, digital output
    Monitor(s) Displays
    Samsung SyncMaster 206BW, SyncMaster 940B
    Screen Resolution
    1680x1050 + 1280x1024
    Hard Drives
    WDC 250GB SATA + lots of externals. :)
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    Air
    Keyboard
    Logitech G15 (1st edition w blue lightning)
    Mouse
    Logitech G9
    Internet Speed
    DL/UL: 50/10Mbit
Turns out it was a defective card. I re-installed xp on the box and got the same problems. I then tried it again on my dual core and get the same thing which is completely different hardware. I'll be sending mine back on Monday :( Oh well, it happens. I just hope nobody gives me any lip when I return it, or else I have to break their neck ;)
 

My Computer

System One

Next question, are you running a Creative X-Fi soundcard. Somebody posted in a thread on this forum, that he was getting crash to desktop errors, and I think some other error, until he uninstalled the software and drivers for his Creative X-Fi, pulled the card out, and enabled the onboard sound on his motherboard. Since then, he hasn't had any trouble.
 

My Computer

System One

  • CPU
    Core 2 Duo E6600
    Motherboard
    Intel 975XBX2
    Memory
    8GB's of DDR2 800
    Graphics Card(s)
    Radeon 3870X2
    Sound Card
    HT Omega Claro
    Monitor(s) Displays
    Viewsonic VG2030wm Widescreen LCD
    Screen Resolution
    1680X1050
    Hard Drives
    120GB
    200GB
    320GB
    PSU
    ThermalTake Toughpower 700
    Case
    Antec P182
    Cooling
    four 120mm fans
    Keyboard
    Microsoft Natural Multimedia Keyboard
    Mouse
    Microsoft Wireless Intellimous Explorer 2.0
    Internet Speed
    10MB
    Other Info
    16X LG DVDROM & LG Dual Layer DVD Burner
    Logitech X-540 speakers
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