PC Sees 2 Different GPU's

Korki Buchek

New Member
I installed a Radeon HD3870 into my Gateway GT 5676 pc which has/had intergrated HD 3200 on the MB. I used Driver Cleaner Pro to clear out the 3200 drivers and loaded the 3870 card and drivers.

When I run:
Device Manager it sees HD3870
System Info it sees HD 3870
GPU-Z it sees the HD 3870
BUT
Dx Diag sees the old 3200! and
C Cleaner lists the 3200

How do I get then all to see my HD 3870?

Thx, John

ps I think my benchmark scores are on the low side.
 

My Computer

System One

  • Manufacturer/Model
    Gateway GT5676
    CPU
    AMD Phenom Quadcore 9600 at 2.3GHz
    Motherboard
    Stock (Foxconn Bengal RS780)
    Memory
    4 MB DIMM
    Graphics Card(s)
    ATI Radeon HD3870 by VisionTek
    Sound Card
    Realtek Integrated HD Audio - Stock
    Monitor(s) Displays
    ViewSonic VX-910, 19"
    Screen Resolution
    1280 X 1024
    Hard Drives
    Two 320GB, 7200rpm, SATA II
    PSU
    Corsair TX650W
    Case
    Micro ATX, Gateway
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    Stock
    Internet Speed
    3 MB
Hi John,

Have you checked to ensure that the onboard graphics are disabled in your BIOS? This should be automatic, but for some reason this is not always the case.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Hey D, THX for the reply.
I am unsure of how to set BIOS. I have a Foxconn Bengal RS780G MB (thur Gateway) and Foxconn offers NO Support on this (cheap?) board. BIOS is AmMega Ver. 7B3G1PO4 2/18/08. Pls view settings as I now have set them and advise. Thanks for your valuable time. I Know Foxconn/Gateway/ATI should be aiding me with this. John

RS-780 Config
a) Internal Graphics Mode - Set to Disabled. Choices are
1) Disabled, 2) UMA, 3) Side Port, 4) UMA + Sideport

Primary Video Controller - Set to C. Choices are:
a) GFXO-GPP-IGFX-PCI
b) GPP-GFXO-IGFX-PCI
c) PCI-GFXO-GPP-IGFX
d) IGFX-GFXO-GPP-PCI

Advanced PCI/PnP Settings. I have set to:
a) Clear NVRAM - NO
b) Plug n Play OS? - NO (I use Vista X64 OS)
c) PCI Latency Timer - [64]
d) Allocate IRQ to PCI VGA - YES
e) Palette Snooping - DISABLED
f) PCI IDE Busmaster - Enabled
g) OffBoard PCI/ISA IDE Card - AUTO

Thanks Again.
 

My Computer

System One

  • Manufacturer/Model
    Gateway GT5676
    CPU
    AMD Phenom Quadcore 9600 at 2.3GHz
    Motherboard
    Stock (Foxconn Bengal RS780)
    Memory
    4 MB DIMM
    Graphics Card(s)
    ATI Radeon HD3870 by VisionTek
    Sound Card
    Realtek Integrated HD Audio - Stock
    Monitor(s) Displays
    ViewSonic VX-910, 19"
    Screen Resolution
    1280 X 1024
    Hard Drives
    Two 320GB, 7200rpm, SATA II
    PSU
    Corsair TX650W
    Case
    Micro ATX, Gateway
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    Stock
    Internet Speed
    3 MB
Foxconn offers NO Support on this (cheap?)

Nope, standard practice. Foxconn and any other manufacturer that makes parts for OEM builders do not support the products; despite who may have made it all support is through the system builder.

Now as far as these go,

RS-780 Config
a) Internal Graphics Mode - Set to Disabled. Choices are
1) Disabled, 2) UMA, 3) Side Port, 4) UMA + Sideport

Primary Video Controller - Set to C. Choices are:
a) GFXO-GPP-IGFX-PCI
b) GPP-GFXO-IGFX-PCI
c) PCI-GFXO-GPP-IGFX
d) IGFX-GFXO-GPP-PCI

Advanced PCI/PnP Settings. I have set to:
a) Clear NVRAM - NO
b) Plug n Play OS? - NO (I use Vista X64 OS)
c) PCI Latency Timer - [64]
d) Allocate IRQ to PCI VGA - YES
e) Palette Snooping - DISABLED
f) PCI IDE Busmaster - Enabled
g) OffBoard PCI/ISA IDE Card - AUTO

the only thing that needs to be changed to me is the one I bolded. This is what it says in the manual for my motherboard regarding that setting,

Plug & Play O/S [No]
When set to [No], the BIOS configures all the devices in the system.
When set to [Yes] and if you install a Plug and Play operating system, the
operating system configures the Plug and Play devices not required for
boot. Configuration options: [No] [Yes]
 

My Computer

System One

  • Manufacturer/Model
    Me
    CPU
    Athlon x2 7750 BE
    Motherboard
    Asus M4A78 Pro
    Memory
    2x2gb Kingston
    Graphics Card(s)
    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
    Hard Drives
    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    AC Freezer 64 Pro and a couple of 120 mm case fans
    Keyboard
    Logitech Wave
    Mouse
    Logitech G5 v2
    Internet Speed
    10000/1000
Ok!
Thank You Dwarf and Stormy
 

My Computer

System One

  • Manufacturer/Model
    Gateway GT5676
    CPU
    AMD Phenom Quadcore 9600 at 2.3GHz
    Motherboard
    Stock (Foxconn Bengal RS780)
    Memory
    4 MB DIMM
    Graphics Card(s)
    ATI Radeon HD3870 by VisionTek
    Sound Card
    Realtek Integrated HD Audio - Stock
    Monitor(s) Displays
    ViewSonic VX-910, 19"
    Screen Resolution
    1280 X 1024
    Hard Drives
    Two 320GB, 7200rpm, SATA II
    PSU
    Corsair TX650W
    Case
    Micro ATX, Gateway
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    Stock
    Internet Speed
    3 MB
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