Issue on graphic card

D

Deltaxd

New Member
I installed the VisionTek ATI Radeon x1650PRO and everything seemed to work out right. But when I opened Left 4 Dead. The program immediately does not respond and window vista problem solving comes out. Also I cannot view my computer stats, like this

2ew0i6e.jpg


And for the problem thing
e9xg1v.jpg
 
Last edited by a moderator:

My Computer

System One

Deltaxd said:
I installed the VisionTek ATI Radeon x1650PRO and everything seemed to work out right. But when I opened Left 4 Dead. The program immediately does not respond and window vista problem solving comes out. Also I cannot view my computer stats, like this

2ew0i6e.jpg


And for the problem thing
e9xg1v.jpg
Click to expand...




The ATI Radeon x1650PRO does not have a high power requirement so it is unlikely to be related the PSU. There are two possible problems,

the first to look at is did you install the card correctly?

the second is, do you have the correct drivers for the card. ie 64bit

Norm
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
I checked I should have. I did the systemrequirementlab.com for Left 4 Dead. Passed it. I have a 32Bit vista prem. Inserted the card into the computer and I can see video, played some games I lagged before , no lag. So I think I installed it properly. Secondly I think the card does work on a 32-bit vista.

Note : On the requirement lab it says my driver is
Video Card Driver Version (DirectX)
Your driver version number is: 7.14.10.630
I'm running on vista so I should be able to run it with DirectX10

 

My Computer

System One

Deltaxd said:
I checked I should have. I did the systemrequirementlab.com for Left 4 Dead. Passed it. I have a 32Bit vista prem. Inserted the card into the computer and I can see video, played some games I lagged before , no lag. So I think I installed it properly. Secondly I think the card does work on a 32-bit vista.

Note : On the requirement lab it says my driver is
Video Card Driver Version (DirectX)
Your driver version number is: 7.14.10.630
I'm running on vista so I should be able to run it with DirectX10
Click to expand...
Ok. I would say the card is okay then. The drivers seem to be not current though the latest for the x1650 are 8.12 You can get them here

Drivers & Tools | GAME.AMD.COM

Norm
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
NormCameron said:
Deltaxd said:
I checked I should have. I did the systemrequirementlab.com for Left 4 Dead. Passed it. I have a 32Bit vista prem. Inserted the card into the computer and I can see video, played some games I lagged before , no lag. So I think I installed it properly. Secondly I think the card does work on a 32-bit vista.

Note : On the requirement lab it says my driver is
Video Card Driver Version (DirectX)
Your driver version number is: 7.14.10.630
I'm running on vista so I should be able to run it with DirectX10
Click to expand...
Ok. I would say the card is okay then. The drivers seem to be not current though the latest for the x1650 are 8.12 You can get them here

Drivers & Tools | GAME.AMD.COM

Norm
Click to expand...


I did those already but it didn't help ):
 

My Computer

System One

Deltaxd said:
NormCameron said:
Deltaxd said:
I checked I should have. I did the systemrequirementlab.com for Left 4 Dead. Passed it. I have a 32Bit vista prem. Inserted the card into the computer and I can see video, played some games I lagged before , no lag. So I think I installed it properly. Secondly I think the card does work on a 32-bit vista.

Note : On the requirement lab it says my driver is
Video Card Driver Version (DirectX)
Your driver version number is: 7.14.10.630
I'm running on vista so I should be able to run it with DirectX10
Click to expand...
Ok. I would say the card is okay then. The drivers seem to be not current though the latest for the x1650 are 8.12 You can get them here

Drivers & Tools | GAME.AMD.COM

Norm
Click to expand...


I did those already but it didn't help ):
Click to expand...

I'd have to say the problem is in the Game and not your system. You'll need to start looking at why?. Is it installed properly, what version of DirectX does it use. If DX9 is Dx9c installed. Check for any fixes by MS for games that you might need

Norm
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
NormCameron said:
Deltaxd said:
NormCameron said:
Ok. I would say the card is okay then. The drivers seem to be not current though the latest for the x1650 are 8.12 You can get them here

Drivers & Tools | GAME.AMD.COM

Norm
Click to expand...


I did those already but it didn't help ):
Click to expand...



I'd have to say the problem is in the Game and not your system. You'll need to start looking at why?. Is it installed properly, what version of DirectX does it use. If DX9 is Dx9c installed. Check for any fixes by MS for games that you might need

Norm
Click to expand...
Hm I looked at the Driver version. It is NOT my graphic card. Instead it is the chipset that came with the computer. I don't know if that will help :x
Left 4 dead requirement : DirectX9 compatible video card.
Also I cannot rate my vista as well.
 

My Computer

System One

Deltaxd said:
NormCameron said:
Deltaxd said:
I did those already but it didn't help ):
Click to expand...



I'd have to say the problem is in the Game and not your system. You'll need to start looking at why?. Is it installed properly, what version of DirectX does it use. If DX9 is Dx9c installed. Check for any fixes by MS for games that you might need

Norm
Click to expand...
Hm I looked at the Driver version. It is NOT my graphic card. Instead it is the chipset that came with the computer. I don't know if that will help :x
Left 4 dead requirement : DirectX9 compatible video card.
Also I cannot rate my vista as well.
Click to expand...

The Bios should automatically detect your card if it is properly installed. Look at Device Manager and see if your card appears there. If it doesn't it's back to the card being faulty or incorrectly fitted. Does it have an additional power connector that you haven't connected?

Norm
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
NormCameron said:
Deltaxd said:
NormCameron said:
I'd have to say the problem is in the Game and not your system. You'll need to start looking at why?. Is it installed properly, what version of DirectX does it use. If DX9 is Dx9c installed. Check for any fixes by MS for games that you might need

Norm
Click to expand...
Hm I looked at the Driver version. It is NOT my graphic card. Instead it is the chipset that came with the computer. I don't know if that will help :x
Left 4 dead requirement : DirectX9 compatible video card.
Also I cannot rate my vista as well.
Click to expand...

The Bios should automatically detect your card if it is properly installed. Look at Device Manager and see if your card appears there. If it doesn't it's back to the card being faulty or incorrectly fitted. Does it have an additional power connector that you haven't connected?

Norm
Click to expand...


My card is there. It only came with the card and doesn't have any holes to plug anything in.
 

My Computer

System One

Deltaxd said:
NormCameron said:
Deltaxd said:
Hm I looked at the Driver version. It is NOT my graphic card. Instead it is the chipset that came with the computer. I don't know if that will help :x
Left 4 dead requirement : DirectX9 compatible video card.
Also I cannot rate my vista as well.
Click to expand...

The Bios should automatically detect your card if it is properly installed. Look at Device Manager and see if your card appears there. If it doesn't it's back to the card being faulty or incorrectly fitted. Does it have an additional power connector that you haven't connected?

Norm
Click to expand...


My card is there. It only came with the card and doesn't have any holes to plug anything in.
Click to expand...

Some how you don't seem to be giving me any information to help you resolve your problem. You can see your computer, I can't. You know what you've done, I don't.
Please provide a little more detail and give some thought to your response or I can't help you.

Are you saying your card appears in device Manager. Right click and check it's properties

Post me a "snip" of the device manager (Use the snipping Tool in Accessories)

Norm
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
NormCameron said:
Deltaxd said:
NormCameron said:
The Bios should automatically detect your card if it is properly installed. Look at Device Manager and see if your card appears there. If it doesn't it's back to the card being faulty or incorrectly fitted. Does it have an additional power connector that you haven't connected?

Norm
Click to expand...


My card is there. It only came with the card and doesn't have any holes to plug anything in.
Click to expand...

Some how you don't seem to be giving me any information to help you resolve your problem. You can see your computer, I can't. You know what you've done, I don't.
Please provide a little more detail and give some thought to your response or I can't help you.

Are you saying your card appears in device Manager. Right click and check it's properties

Post me a "snip" of the device manager (Use the snipping Tool in Accessories)

Norm
Click to expand...



http://i43.tinypic.com/30ihttf.jpg <- is the snip of the device manager
and to the driver version. I compared it with a friend and they were all the same so i don't think that it was the problem
 

My Computer

System One

Hey Norm,
I looked at my control panel, there is this thing called 'Intel(R) Graphics media Accelerator Driver, is that what made my graphics before? Before I had the graphic card, the computer graphic came from the motherboard or installed in the motherboard or something, I don't know. Maybe this will help you.
 

My Computer

System One

Deltaxd said:
Hey Norm,
I looked at my control panel, there is this thing called 'Intel(R) Graphics media Accelerator Driver, is that what made my graphics before? Before I had the graphic card, the computer graphic came from the motherboard or installed in the motherboard or something, I don't know. Maybe this will help you.
Click to expand...
You originally had on-board graphics. Send me a snip of your device manager.
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
Here is the error with left 4 dead
Problem signature
Problem Event Name: APPCRASH
Application Name: left4dead.exe
Application Version: 0.0.0.0
Application Timestamp: 491a4be1
Fault Module Name: shaderapidx9.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49385b17
Exception Code: c0000005
Exception Offset: 0002df66
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: f708
Additional Information 2: 2d645f9807c58f9e6bcea951e3ac2c9c
Additional Information 3: 0b6a
Additional Information 4: be03e2e8ec14b80cd2a48029a205f311
 

My Computer

System One

Norm,
I checked that MSINFO32 should be causing the trouble. Whenever I open it
it goes - Can't collect information Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing.

Thanks
 

My Computer

System One

Try going to the command prompt as an elevated user and type in "systeminfo.exe" and see if it works
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
You are welcome
Norm
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
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