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Vista - Issue on graphic card

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Old 12-30-2008   #1 (permalink)


Vista home premium 32bit
 
 

Issue on graphic card

I installed the VisionTek ATI Radeon x1650PRO and everything seemed to work out right. But when I opened Left 4 Dead. The program immediately does not respond and window vista problem solving comes out. Also I cannot view my computer stats, like this



And for the problem thing


Last edited by Brink; 12-30-2008 at 09:34 PM.. Reason: fixed image links
My System SpecsSystem Spec
Old 12-31-2008   #2 (permalink)


Windows 7 Ultimate 32 bit Beta, Vista Ultimate x86
 
 

Re: Issue on graphic card

Quote  Quote: Originally Posted by Deltaxd View Post
I installed the VisionTek ATI Radeon x1650PRO and everything seemed to work out right. But when I opened Left 4 Dead. The program immediately does not respond and window vista problem solving comes out. Also I cannot view my computer stats, like this



And for the problem thing



The ATI Radeon x1650PRO does not have a high power requirement so it is unlikely to be related the PSU. There are two possible problems,

the first to look at is did you install the card correctly?

the second is, do you have the correct drivers for the card. ie 64bit

Norm
My System SpecsSystem Spec
Old 12-31-2008   #3 (permalink)


Vista home premium 32bit
 
 

Re: Issue on graphic card

I checked I should have. I did the systemrequirementlab.com for Left 4 Dead. Passed it. I have a 32Bit vista prem. Inserted the card into the computer and I can see video, played some games I lagged before , no lag. So I think I installed it properly. Secondly I think the card does work on a 32-bit vista.

Note : On the requirement lab it says my driver is
Video Card Driver Version (DirectX)
Your driver version number is: 7.14.10.630
I'm running on vista so I should be able to run it with DirectX10

My System SpecsSystem Spec
Old 12-31-2008   #4 (permalink)


Windows 7 Ultimate 32 bit Beta, Vista Ultimate x86
 
 

Re: Issue on graphic card

Quote  Quote: Originally Posted by Deltaxd View Post
I checked I should have. I did the systemrequirementlab.com for Left 4 Dead. Passed it. I have a 32Bit vista prem. Inserted the card into the computer and I can see video, played some games I lagged before , no lag. So I think I installed it properly. Secondly I think the card does work on a 32-bit vista.

Note : On the requirement lab it says my driver is
Video Card Driver Version (DirectX)
Your driver version number is: 7.14.10.630
I'm running on vista so I should be able to run it with DirectX10
Ok. I would say the card is okay then. The drivers seem to be not current though the latest for the x1650 are 8.12 You can get them here

Drivers & Tools | GAME.AMD.COM

Norm
My System SpecsSystem Spec
Old 12-31-2008   #5 (permalink)


Vista home premium 32bit
 
 

Re: Issue on graphic card

Quote  Quote: Originally Posted by NormCameron View Post
Quote  Quote: Originally Posted by Deltaxd View Post
I checked I should have. I did the systemrequirementlab.com for Left 4 Dead. Passed it. I have a 32Bit vista prem. Inserted the card into the computer and I can see video, played some games I lagged before , no lag. So I think I installed it properly. Secondly I think the card does work on a 32-bit vista.

Note : On the requirement lab it says my driver is
Video Card Driver Version (DirectX)
Your driver version number is: 7.14.10.630
I'm running on vista so I should be able to run it with DirectX10
Ok. I would say the card is okay then. The drivers seem to be not current though the latest for the x1650 are 8.12 You can get them here

Drivers & Tools | GAME.AMD.COM

Norm

I did those already but it didn't help ):
My System SpecsSystem Spec
Old 12-31-2008   #6 (permalink)


Windows 7 Ultimate 32 bit Beta, Vista Ultimate x86
 
 

Re: Issue on graphic card

Quote  Quote: Originally Posted by Deltaxd View Post
Quote  Quote: Originally Posted by NormCameron View Post
Quote  Quote: Originally Posted by Deltaxd View Post
I checked I should have. I did the systemrequirementlab.com for Left 4 Dead. Passed it. I have a 32Bit vista prem. Inserted the card into the computer and I can see video, played some games I lagged before , no lag. So I think I installed it properly. Secondly I think the card does work on a 32-bit vista.

Note : On the requirement lab it says my driver is
Video Card Driver Version (DirectX)
Your driver version number is: 7.14.10.630
I'm running on vista so I should be able to run it with DirectX10
Ok. I would say the card is okay then. The drivers seem to be not current though the latest for the x1650 are 8.12 You can get them here

Drivers & Tools | GAME.AMD.COM

Norm

I did those already but it didn't help ):
I'd have to say the problem is in the Game and not your system. You'll need to start looking at why?. Is it installed properly, what version of DirectX does it use. If DX9 is Dx9c installed. Check for any fixes by MS for games that you might need

Norm
My System SpecsSystem Spec
Old 01-01-2009   #7 (permalink)


Vista home premium 32bit
 
 

Re: Issue on graphic card

Quote  Quote: Originally Posted by NormCameron View Post
Quote  Quote: Originally Posted by Deltaxd View Post
Quote  Quote: Originally Posted by NormCameron View Post
Ok. I would say the card is okay then. The drivers seem to be not current though the latest for the x1650 are 8.12 You can get them here

Drivers & Tools | GAME.AMD.COM

Norm

I did those already but it didn't help ):


I'd have to say the problem is in the Game and not your system. You'll need to start looking at why?. Is it installed properly, what version of DirectX does it use. If DX9 is Dx9c installed. Check for any fixes by MS for games that you might need

Norm
Hm I looked at the Driver version. It is NOT my graphic card. Instead it is the chipset that came with the computer. I don't know if that will help :x
Left 4 dead requirement : DirectX9 compatible video card.
Also I cannot rate my vista as well.
My System SpecsSystem Spec
Old 01-01-2009   #8 (permalink)


Windows 7 Ultimate 32 bit Beta, Vista Ultimate x86
 
 

Re: Issue on graphic card

Quote  Quote: Originally Posted by Deltaxd View Post
Quote  Quote: Originally Posted by NormCameron View Post
Quote  Quote: Originally Posted by Deltaxd View Post


I did those already but it didn't help ):


I'd have to say the problem is in the Game and not your system. You'll need to start looking at why?. Is it installed properly, what version of DirectX does it use. If DX9 is Dx9c installed. Check for any fixes by MS for games that you might need

Norm
Hm I looked at the Driver version. It is NOT my graphic card. Instead it is the chipset that came with the computer. I don't know if that will help :x
Left 4 dead requirement : DirectX9 compatible video card.
Also I cannot rate my vista as well.
The Bios should automatically detect your card if it is properly installed. Look at Device Manager and see if your card appears there. If it doesn't it's back to the card being faulty or incorrectly fitted. Does it have an additional power connector that you haven't connected?

Norm
My System SpecsSystem Spec
Old 01-01-2009   #9 (permalink)


Vista home premium 32bit
 
 

Re: Issue on graphic card

Quote  Quote: Originally Posted by NormCameron View Post
Quote  Quote: Originally Posted by Deltaxd View Post
Quote  Quote: Originally Posted by NormCameron View Post



I'd have to say the problem is in the Game and not your system. You'll need to start looking at why?. Is it installed properly, what version of DirectX does it use. If DX9 is Dx9c installed. Check for any fixes by MS for games that you might need

Norm
Hm I looked at the Driver version. It is NOT my graphic card. Instead it is the chipset that came with the computer. I don't know if that will help :x
Left 4 dead requirement : DirectX9 compatible video card.
Also I cannot rate my vista as well.
The Bios should automatically detect your card if it is properly installed. Look at Device Manager and see if your card appears there. If it doesn't it's back to the card being faulty or incorrectly fitted. Does it have an additional power connector that you haven't connected?

Norm

My card is there. It only came with the card and doesn't have any holes to plug anything in.
My System SpecsSystem Spec
Old 01-01-2009   #10 (permalink)


Windows 7 Ultimate 32 bit Beta, Vista Ultimate x86
 
 

Re: Issue on graphic card

Quote  Quote: Originally Posted by Deltaxd View Post
Quote  Quote: Originally Posted by NormCameron View Post
Quote  Quote: Originally Posted by Deltaxd View Post
Hm I looked at the Driver version. It is NOT my graphic card. Instead it is the chipset that came with the computer. I don't know if that will help :x
Left 4 dead requirement : DirectX9 compatible video card.
Also I cannot rate my vista as well.
The Bios should automatically detect your card if it is properly installed. Look at Device Manager and see if your card appears there. If it doesn't it's back to the card being faulty or incorrectly fitted. Does it have an additional power connector that you haven't connected?

Norm

My card is there. It only came with the card and doesn't have any holes to plug anything in.
Some how you don't seem to be giving me any information to help you resolve your problem. You can see your computer, I can't. You know what you've done, I don't.
Please provide a little more detail and give some thought to your response or I can't help you.

Are you saying your card appears in device Manager. Right click and check it's properties

Post me a "snip" of the device manager (Use the snipping Tool in Accessories)

Norm
My System SpecsSystem Spec
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