Ok. so this computer was a gift a few months ago. got a virus and moved kinda in one fell swoop. got internet at the new place and thought i resolved the problem. that was about 3 weeks ago. Over the past week i started getting registry errors.. system 32 problems. assuming it was the previous virus i ran a factory restore. Did so with the hard drive partition and not recovery cd's. when windows started back up i started downloading updates programs etc that i know i needed. Finished downloading one game went to play it and got an error "could not load direct3d". Immediately opened Device Manager and dxdiag. neither are showing any graphics card.. not even a name. Device manager gives me an "(error code 10)". Been to HP.com ran their diagnostic test and attempted to dl the driver
associated and it says i dont have the requirements. During this time i also downloaded and paid for SpeedyPCPro. claims there are no more registry errors,malware,etc. but still having same problems! HELP! Gaming is the main reason i own the computer!
here are the specs of my computer. also dl'd BelarcAdvisor to have a 2nd search for graphics card if any of that information is needed: HP-Model:m9340f IntelCore2quad CPU @2.66GHz with 64bit Vista