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Internet Explorer 32bit not working

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Old 03-05-2008   #1 (permalink)
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Internet Explorer 32bit not working

I have a problem with Internet Explorer 32 on my Vista Home Premium 64 system. As a result I have run sfc /scannow and it indicates that I have some corrupt sytem files that it cannot repair. However when I check the cbs.log I cannot find any record of these corrupt files. I tried using repair from the Vista installation disk but the only options seem to be to repair the boot up, restore to a system restore point or from a complete backup. Internet Explorer 64 works fine but cannot handle flash files which I need to be able to access. I can use Firefox but prefer to be using IE.

Can anyone suggest another way of solving this problem.

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Old 03-06-2008   #2 (permalink)
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Re: Internet Explorer 32bit not working

Download and install ie7 from ms and reinstall this way.
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Old 03-06-2008   #3 (permalink)
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Re: Internet Explorer 32bit not working

Does this work? Can you download a full Installation file and reinstall? I'm sure I've tried that and it say's that I already have IE7 installed and just stops the installation.
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Old 03-06-2008   #4 (permalink)
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Re: Internet Explorer 32bit not working

Hi Barry Lee, and welcome to Vista x64 Forums.

Have you tried resetting IE7 to see if that may help? It could be a installed add-on causing the problem.

Internet Explorer - Reset

Shawn
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Old 03-06-2008   #5 (permalink)
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Re: Internet Explorer 32bit not working

I have tried downloading and installing ie7 but I get the message "Internet Explorer 7 is not supported on this operating system". Internet Explorer reset is interesting. When I do that, the first time I try running the 32 bit version it works fine but the next time I try it I get the "Internet Explorer has stopped working" error. It would seem that something happens the first time it is run after reset that causes the problem.
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Old 03-06-2008   #6 (permalink)
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Re: Internet Explorer 32bit not working

Barry,

This may be a bit more drastic, but a repair install may help you.

Repair Install For Vista

Shawn
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Old 03-07-2008   #7 (permalink)
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Re: Internet Explorer 32bit not working

The Repair Install has a warning that says it will not work if SP1 is installed. As I have automatic updates turned on I assume this will be the case for me.
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Old 03-07-2008   #8 (permalink)
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Re: Internet Explorer 32bit not working

Have you install SP1 then to your system?
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Old 03-07-2008   #9 (permalink)
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Re: Internet Explorer 32bit not working

I have looked through the list of installed updates and none of them are listed as SP1. However, I have another problem. My copy of Vista is an oem version and I don't think that allows for a Update install which, as I understand it is what I need to do for a repair install.
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Old 03-07-2008   #10 (permalink)
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Re: Internet Explorer 32bit not working

Barry,

The Vista SP1 will be listed as Service Pack for Microsoft Windows (KB936330) in Programs and Features View installed updates if you have it installed.

If you do not have a Recovery DVD and have a Express DVD instead, then you will be able to.
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