Vista - vista business 32 and nortel vpn client for vista 6.0.7.28

jvt · 05-12-2008

Hello:
I have windows vista business installed and also successfully installed the the VPN client for vista from Nortel. I am able to use VPN to connect but I keep getting the BAD_POOL_CALLER STOP (....) error intermittently...Any help would be greatly appreciated

thanks

**dmex** · 05-13-2008

Hi Jvt,

Check with Nortel for a updated version of there client...Do you have to use Nortel or can you use any VPN client as there are others with better Vista support?

dmex

jvt · 05-13-2008

Hi Dmex
Thanks for your response. Yes I tried to check for updates. But this is the latest vista version they have. There is an updated version for XP. Unfortunately I am stuck to nortel..I am surprised that nobody else is complaining...May be hardly anbody using vista/nortel I guess..

..jvt

**jpoltora** · 07-31-2008

Hi, I just see that you have install nortel client VPN and have no issues so maybe you able to help me.
I have vist home premium and wireless network at home with 2 PC one run on XP and not having any issue with VPN connection but my new PC with vista when connection to my work using Client VPN it give me error saying if I use firewall I need to open UDP port 10000. I did open this port in vista firewall and still no luck so I did turn off firewall and still same issue and unfortunately at work no one have experience with Vista and VPN to help. My understanding is my I can connect on my network using laptop (XP) it mean my router is out of question and it must be something bocking port 10000 inside vista any comments a welcome.

**dmex** · 07-31-2008

Quote: Originally Posted by jpoltora

Hi, I just see that you have install nortel client VPN and have no issues so maybe you able to help me.
I have vist home premium and wireless network at home with 2 PC one run on XP and not having any issue with VPN connection but my new PC with vista when connection to my work using Client VPN it give me error saying if I use firewall I need to open UDP port 10000. I did open this port in vista firewall and still no luck so I did turn off firewall and still same issue and unfortunately at work no one have experience with Vista and VPN to help. My understanding is my I can connect on my network using laptop (XP) it mean my router is out of question and it must be something bocking port 10000 inside vista any comments a welcome.

Hi Jp,

Have you tried running Nortel by right-clicking and using "Run as Administrator" ?

**jpoltora** · 07-31-2008

What do you mean 'right click on nortel'? when I right click you get all the usual staff eg properties etc

**dmex** · 07-31-2008

Quote: Originally Posted by jpoltora

What do you mean 'right click on nortel'? when I right click you get all the usual staff eg properties etc

Hi Jp,

You should be able to see a menu entry called "Run As Adminstrator"

criscar99 · 08-01-2008

Most VPN software have there own firewall built in. Try disabling any firewalls you have installed. IE Norton's, Mcafee, Zone Alarm, Microsoft
Had similar issue with Checkpoint VPN. As soon as the firewall was disabled, errors went away.

**jpoltora** · 08-01-2008

I did turn off firewall as per my original msg. but still can't connect.

**johngalt** · 08-01-2008

A plan of attack for you: Bad Pool Caller Fix

Some more information: Bug Check 0xC2: BAD_POOL_CALLER

05-12-2008	#1 (permalink)
jvt vista business 32 bit 2 posts	vista business 32 and nortel vpn client for vista 6.0.7.28 Hello: I have windows vista business installed and also successfully installed the the VPN client for vista from Nortel. I am able to use VPN to connect but I keep getting the BAD_POOL_CALLER STOP (....) error intermittently...Any help would be greatly appreciated thanks
My System Specs

05-13-2008	#2 (permalink)
dmex Windows Vista™ Ultimate 2,631 posts	Re: vista business 32 and nortel vpn client for vista 6.0.7.28 Hi Jvt, Check with Nortel for a updated version of there client...Do you have to use Nortel or can you use any VPN client as there are others with better Vista support? dmex
My System Specs

05-13-2008	#3 (permalink)
jvt vista business 32 bit 2 posts	Re: vista business 32 and nortel vpn client for vista 6.0.7.28 Hi Dmex Thanks for your response. Yes I tried to check for updates. But this is the latest vista version they have. There is an updated version for XP. Unfortunately I am stuck to nortel..I am surprised that nobody else is complaining...May be hardly anbody using vista/nortel I guess.. ..jvt
My System Specs

07-31-2008	#4 (permalink)
jpoltora Vista Home Premium 32bit 6 posts	Re: vista business 32 and nortel vpn client for vista 6.0.7.28 Hi, I just see that you have install nortel client VPN and have no issues so maybe you able to help me. I have vist home premium and wireless network at home with 2 PC one run on XP and not having any issue with VPN connection but my new PC with vista when connection to my work using Client VPN it give me error saying if I use firewall I need to open UDP port 10000. I did open this port in vista firewall and still no luck so I did turn off firewall and still same issue and unfortunately at work no one have experience with Vista and VPN to help. My understanding is my I can connect on my network using laptop (XP) it mean my router is out of question and it must be something bocking port 10000 inside vista any comments a welcome.
My System Specs

07-31-2008	#5 (permalink)
dmex Windows Vista™ Ultimate 2,631 posts	Re: vista business 32 and nortel vpn client for vista 6.0.7.28 Quote: Originally Posted by jpoltora Hi, I just see that you have install nortel client VPN and have no issues so maybe you able to help me. I have vist home premium and wireless network at home with 2 PC one run on XP and not having any issue with VPN connection but my new PC with vista when connection to my work using Client VPN it give me error saying if I use firewall I need to open UDP port 10000. I did open this port in vista firewall and still no luck so I did turn off firewall and still same issue and unfortunately at work no one have experience with Vista and VPN to help. My understanding is my I can connect on my network using laptop (XP) it mean my router is out of question and it must be something bocking port 10000 inside vista any comments a welcome. Hi Jp, Have you tried running Nortel by right-clicking and using "Run as Administrator" ?
My System Specs

07-31-2008	#6 (permalink)
jpoltora Vista Home Premium 32bit 6 posts	Re: vista business 32 and nortel vpn client for vista 6.0.7.28 What do you mean 'right click on nortel'? when I right click you get all the usual staff eg properties etc
My System Specs

07-31-2008	#7 (permalink)
dmex Windows Vista™ Ultimate 2,631 posts	Re: vista business 32 and nortel vpn client for vista 6.0.7.28 Quote: Originally Posted by jpoltora What do you mean 'right click on nortel'? when I right click you get all the usual staff eg properties etc Hi Jp, You should be able to see a menu entry called "Run As Adminstrator"
My System Specs

08-01-2008	#8 (permalink)
criscar99 Vista Home Premium 32bit 3 posts	Re: vista business 32 and nortel vpn client for vista 6.0.7.28 Most VPN software have there own firewall built in. Try disabling any firewalls you have installed. IE Norton's, Mcafee, Zone Alarm, Microsoft Had similar issue with Checkpoint VPN. As soon as the firewall was disabled, errors went away.
My System Specs

08-01-2008	#9 (permalink)
jpoltora Vista Home Premium 32bit 6 posts	Re: vista business 32 and nortel vpn client for vista 6.0.7.28 I did turn off firewall as per my original msg. but still can't connect.
My System Specs

08-01-2008	#10 (permalink)
johngalt Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1.... 3,848 posts	Re: vista business 32 and nortel vpn client for vista 6.0.7.28 A plan of attack for you: Bad Pool Caller Fix Some more information: Bug Check 0xC2: BAD_POOL_CALLER
My System Specs

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