Vista - Router randomly dissconnects.

**PainlessTorture** · 08-12-2008

Ok, my friend asked me a few days ago to help him fix his router. Its a Belkin N1.

It keeps knocking of at random times every few minutes. I have tried everything I know to solve the problem but nothing seems to work. He can connect to his neighbours internet and it stays connected but when he connects to his own it goes offline after a few mins.

Any suggestions on how to help him?
Thanks

**roley** · 08-12-2008

Quote: Originally Posted by Fmjc001

Ok, my friend asked me a few days ago to help him fix his router. Its a Belkin N1.

It keeps knocking of at random times every few minutes. I have tried everything I know to solve the problem but nothing seems to work. He can connect to his neighbours internet and it stays connected but when he connects to his own it goes offline after a few mins.

Any suggestions on how to help him?
Thanks

I am having a similiar problem with my Linksys by Cisco. Happens about
once a day. I reset the router and it is ok. Talked with LinkSys and they
say that its a software problem. Have not got around to checking the
software problem . Good Luck hoope you get it fixed soon.

roley

**WildEagle** · 08-12-2008

To the original poster, it would also help to know what brand of cable or DSL modem is in use, as some brands of modems, espicially cable modems made by AMBIT frequently have this problem.

Also note, that some of Belkin's routers, espicially their wireless G routers, do tend to over heat and disconnect. Check with Belkin, you might need to update your friend's router firmware.

**PainlessTorture** · 08-13-2008

Quote: Originally Posted by WildEagle

To the original poster, it would also help to know what brand of cable or DSL modem is in use, as some brands of modems, espicially cable modems made by AMBIT frequently have this problem.

Also note, that some of Belkin's routers, espicially their wireless G routers, do tend to over heat and disconnect. Check with Belkin, you might need to update your friend's router firmware.

Thanks for the post WildEagle, I have no idea what Cable or DSL modem he uses, how can i check?

I also checked for firmware updates, none availible

I should have mentioned this, He has 2 computers. One can connect with no problems. Only one has this problem.

**johngalt** · 08-13-2008

RE: What Cable / DSL modem - Ask.

RE: one computer gets bumped and one doesn't - what model wireless cards are in each? What speeds are each using?

**PainlessTorture** · 08-13-2008

Quote: Originally Posted by johngalt

RE: What Cable / DSL modem - Ask.

RE: one computer gets bumped and one doesn't - what model wireless cards are in each? What speeds are each using?

Hey Johngalt, Can you explain how to check what Cable / DSl modem. He knows nothing about IT at all and im pretty sure he will ask me how to check.

While you are at it, how do you check wireless cards too?

Sorry about asking for all this, hardware isn't a strong point of mine.

Thanks for the reply

**johngalt** · 08-13-2008

The Cable modem is like any other device - it has a name on it and underneath it it has a sticker with model # and serial #, almost always.

**PainlessTorture** · 08-13-2008

Quote: Originally Posted by johngalt

The Cable modem is like any other device - it has a name on it and underneath it it has a sticker with model # and serial #, almost always.

Oh Ok, thanks John. I Will get the info and post back later.

Thanks for your help

**johngalt** · 08-13-2008

No worries. Not sure if that is really going to make a difference - but I will say that Belkin routers are much more prone to go haywire than others - I have run into more problems solved with the replacement of a Belkin with a good Linksys or D-Link (my personal recommendations, but it also depends upon their existing hardware - if they have all Linksys wireless cards, by all means go with Linksys - mixing brands is not a good thing.

Speaking of which, what brand wireless cards do they have as well?

**PainlessTorture** · 08-13-2008

Its all wireless. The router and PC are connected by wifi belkin n1 usb network adapter.

08-12-2008	#1 (permalink)
PainlessTorture Windows Vista™ Ultimate x64 471 posts	Router randomly dissconnects. Ok, my friend asked me a few days ago to help him fix his router. Its a Belkin N1. It keeps knocking of at random times every few minutes. I have tried everything I know to solve the problem but nothing seems to work. He can connect to his neighbours internet and it stays connected but when he connects to his own it goes offline after a few mins. Any suggestions on how to help him? Thanks
My System Specs

08-12-2008	#2 (permalink)
roley Vista Home Premium 32bit 8 posts	Re: Router randomly dissconnects. Quote: Originally Posted by Fmjc001 Ok, my friend asked me a few days ago to help him fix his router. Its a Belkin N1. It keeps knocking of at random times every few minutes. I have tried everything I know to solve the problem but nothing seems to work. He can connect to his neighbours internet and it stays connected but when he connects to his own it goes offline after a few mins. Any suggestions on how to help him? Thanks I am having a similiar problem with my Linksys by Cisco. Happens about once a day. I reset the router and it is ok. Talked with LinkSys and they say that its a software problem. Have not got around to checking the software problem . Good Luck hoope you get it fixed soon. roley
My System Specs

08-12-2008	#3 (permalink)
WildEagle Vista X64 Ultimate 332 posts	Re: Router randomly dissconnects. To the original poster, it would also help to know what brand of cable or DSL modem is in use, as some brands of modems, espicially cable modems made by AMBIT frequently have this problem. Also note, that some of Belkin's routers, espicially their wireless G routers, do tend to over heat and disconnect. Check with Belkin, you might need to update your friend's router firmware.
My System Specs

08-13-2008	#4 (permalink)
PainlessTorture Windows Vista™ Ultimate x64 471 posts	Re: Router randomly dissconnects. Quote: Originally Posted by WildEagle To the original poster, it would also help to know what brand of cable or DSL modem is in use, as some brands of modems, espicially cable modems made by AMBIT frequently have this problem. Also note, that some of Belkin's routers, espicially their wireless G routers, do tend to over heat and disconnect. Check with Belkin, you might need to update your friend's router firmware. Thanks for the post WildEagle, I have no idea what Cable or DSL modem he uses, how can i check? I also checked for firmware updates, none availible I should have mentioned this, He has 2 computers. One can connect with no problems. Only one has this problem.
My System Specs

08-13-2008	#5 (permalink)
johngalt Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1.... 3,848 posts	Re: Router randomly dissconnects. RE: What Cable / DSL modem - Ask. RE: one computer gets bumped and one doesn't - what model wireless cards are in each? What speeds are each using?
My System Specs

08-13-2008	#6 (permalink)
PainlessTorture Windows Vista™ Ultimate x64 471 posts	Re: Router randomly dissconnects. Quote: Originally Posted by johngalt RE: What Cable / DSL modem - Ask. RE: one computer gets bumped and one doesn't - what model wireless cards are in each? What speeds are each using? Hey Johngalt, Can you explain how to check what Cable / DSl modem. He knows nothing about IT at all and im pretty sure he will ask me how to check. While you are at it, how do you check wireless cards too? Sorry about asking for all this, hardware isn't a strong point of mine. Thanks for the reply
My System Specs

08-13-2008	#7 (permalink)
johngalt Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1.... 3,848 posts	Re: Router randomly dissconnects. The Cable modem is like any other device - it has a name on it and underneath it it has a sticker with model # and serial #, almost always.
My System Specs

08-13-2008	#8 (permalink)
PainlessTorture Windows Vista™ Ultimate x64 471 posts	Re: Router randomly dissconnects. Quote: Originally Posted by johngalt The Cable modem is like any other device - it has a name on it and underneath it it has a sticker with model # and serial #, almost always. Oh Ok, thanks John. I Will get the info and post back later. Thanks for your help
My System Specs

08-13-2008	#9 (permalink)
johngalt Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1.... 3,848 posts	Re: Router randomly dissconnects. No worries. Not sure if that is really going to make a difference - but I will say that Belkin routers are much more prone to go haywire than others - I have run into more problems solved with the replacement of a Belkin with a good Linksys or D-Link (my personal recommendations, but it also depends upon their existing hardware - if they have all Linksys wireless cards, by all means go with Linksys - mixing brands is not a good thing. Speaking of which, what brand wireless cards do they have as well?
My System Specs

08-13-2008	#10 (permalink)
PainlessTorture Windows Vista™ Ultimate x64 471 posts	Re: Router randomly dissconnects. Its all wireless. The router and PC are connected by wifi belkin n1 usb network adapter.
My System Specs

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