Connect to network but not internet

J

jvanwyk

New Member
Hi

We bought a new dlink Gigabyte unmanaged switch,installed it and now the vista machines connects fine to the network but not to the internet. if i go ipconfig /release and /renew it works for a bit but then goes down again. The Windows XP machines are working perfect to the network and internet.

What Can cause this problem with vista.

Thanks
 

My Computer

System One

I don't really know but one thought is are they being allowed through the firewall. ?
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD)
    931GB Hitachi HGST HTS721010A9E630 (SATA
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft Optical Wheel Mouse
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)
Yes. It was working fine when they where on the 10/100 switch. It only happened after I changed the switch to 10/100/1000. It is a unmananged switch so it does not need configuring
 

My Computer

System One

I'd swear it sounds like your gateway or some other IP setting was wrong... if you're certain it's correct, my next guess would be Jumbo frames - which can bewilder some routers.

Are Jumbo frames on/off?
 

My Computer

System One

May not work for everyone, but I had the problem of connection to the network (over ethernet) but no internet connectivity on a brand new box I built for my son.

Setting a static IP on the offending machine did the trick.

PC Spec.

Q6600
Asus P5Q-C
4GB ram
Vista HP x64

Router is a Speedtouch 585 v6 running 6.1.4.3 firmware
 

My Computer

System One

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