vista 64 home premium: some apps cannot connect to internet

R

Rotnguns

New Member
Hello Everyone,

I' m using Vista 64 bit Home Premium.

Many apps cannot connect to the internet during installation or updates. Programs such as Google Earth and Turbotax will not install because they cannot access internet during installation process. Some programs, such as Visual Studio, used to connect to internet but now cannot. I have disabled firewalls (defender) and uninstalled Norton and Symantec.

I sure would appreciate some guidance and advice.
 

My Computer

System One

Rotnguns said:
Hello Everyone,

I' m using Vista 64 bit Home Premium.

Many apps cannot connect to the internet during installation or updates. Programs such as Google Earth and Turbotax will not install because they cannot access internet during installation process. Some programs, such as Visual Studio, used to connect to internet but now cannot. I have disabled firewalls (defender) and uninstalled Norton and Symantec.

I sure would appreciate some guidance and advice.
Click to expand...

Check in the tutorial section for allowing programs to connect to the net. Normally Vista will ask you if it's OK.
 

My Computer

System One

Hi Clevo,

Yes, Vista does ask during some of the installations and I always grant permission. Still, get a message saying "cannot connect to internet" or "internet connection not found".
 

My Computer

System One

I too am having this issue.

Certain programs AVG and cannot connect to their servers for download. I cannot connect to WoW, but I can connect to warhammer for patch content.

It's extremely frustrating, hopefully there are some answers out there.
 

My Computer

System One

Hi guys,
Have you done any security checks lately?
If not I would suggest AV full scan.
followed by full scan with malwarebytes, updaate first.
Malwarebytes

Maybe followed by:-
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Just to make sure no 'nasties', and all files in the right drawers!!
Any probs. with sfc run 3 times & let us know the results.

Then we could look at re- booting
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Do you have an internet connection at all?
Go to internet icon in notification area and right click,go to network and sharing center,then go to View status,properties,TCP/IPv4.
See if it is filled in with the information your ISP gave you.
Sometimes in the view status table clicking diagnose can repair it for you.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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