Favorities

I have followed the directions for Favorities, and called HP, all to no avail

I can add to Favorities, but when I try to click on a favorite to "pull up" I get the following message: "The target of this Internet Shortcut is not valid.Go to the Internet Shortcut property sheet and make sure the target is correct"

I'm very frustrated.....I never had that problem with Windows XP

Any suggestions will be greatly appreciated....