Solved Conection speed is slow need help

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venom762

Member
Well every every once in awhile my speed drops to half of what it is suppose to be. I pay for 5meg but it drops to 2200kbps. I have my Actiontec M1000 that feed a Linksys wireless router. When the problem was there I had the router unplugged and it still did it. Qwest says I'm getting the speed but several bench test say other wise. They finally said the modem was at fault I replaced it yesterday and still does it. what could I be missing. Is it my service or something else? I have ran several virus software cleaned cookies and updated the firmware in the modem with no luck.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 530
    CPU
    Intel Core 2 quad Q6600 2.40GHz
    Motherboard
    OFM586
    Memory
    3.5GB DDR2 at 667MHz
    Monitor(s) Displays
    19inch dell HD flatscreen
    Screen Resolution
    1280x768 60hz
    Internet Speed
    7mb
Hello Venom,

You might see if this may be part of the issue below.

http://www.vistax64.com/tutorials/72308-auto-tuning-tcp-ip-receive-level.html

However, I would also keep hounding on Qwest to help you resolve either this hardware, software, or setting issue since this is what you are paying them for each month. If need be, they can send a tech to your house to check what may be wrong at your end.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I tried all the settings it was on highly restrictive
still slow
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 530
    CPU
    Intel Core 2 quad Q6600 2.40GHz
    Motherboard
    OFM586
    Memory
    3.5GB DDR2 at 667MHz
    Monitor(s) Displays
    19inch dell HD flatscreen
    Screen Resolution
    1280x768 60hz
    Internet Speed
    7mb
I have a similar problem, at best i can download files at a fairly decent 200kbps, but sometimes it just plummets to somewhere ranging from less than half of that, to barely 10kbps, then barely even 1! Right now its doing it at about 50k but i reckon that a 10mbps connection should be churning out probably not all the 1 and a bit mbps it can, but probably at least 800k
I use PPPoe (or whatever its called) broadband connection

could be the vista basic OS, but if and when i can afford it ill get the premium upgrade
any help will be appreciated :)
 

My Computer

System One

My AT&T tech told me my slow internet speeds was due to mine and my neighbor's Flood Lights! :shock: :huh:

Suffice to say, I am looking for a new ISP. ;)
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Q9650 w/CM V8 Cooler...
    Motherboard
    EVGA 780i SLI FTW... Latest Bios & Drivers
    Memory
    Corsair Dominator 8GB (4 x 2GB) PC2-8500C5D
    Graphics Card(s)
    EVGA GTX260
    Sound Card
    Realtek High Def Onboard
    Monitor(s) Displays
    Acer 22" LCD Widescreen
    Screen Resolution
    1680 x 1050
    Hard Drives
    WD Velociraptor 160GB
    Samsung Sata 750GB
    Maxtor External 160GB
    PSU
    PC Power & Cooling 750w Silencer
    Case
    Thermaltake Speedo Advance
    Cooling
    Air Cooled... See CPU
    Keyboard
    Logitech G15
    Mouse
    Logitech G7
    Internet Speed
    Comcast 6MB Broadband
    Other Info
    Linksys WRT54G router
ROFLMAO,

I suppose that they flooded the cable and had overwhelmed it. ;)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I was played around with it last night after brink gave me some help after power cycling the modem it was back up to 4400kbps. It worked all day and then when I went to watch a Movie on my Xbox with netflix it dropped about 3/4 way through the movie. I shut down the 360 and ran the speed test and it was 1500kbs. Is this the modem? If so whats a good modem to get to replace it?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 530
    CPU
    Intel Core 2 quad Q6600 2.40GHz
    Motherboard
    OFM586
    Memory
    3.5GB DDR2 at 667MHz
    Monitor(s) Displays
    19inch dell HD flatscreen
    Screen Resolution
    1280x768 60hz
    Internet Speed
    7mb
Hi Venom,

I would check with your internet provider to see what they recommend that would be best to work with their equipment. A ISP may not support some modems.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Is the actually a modem problem? Just ran the speed test and I was back up to 4200kbs.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 530
    CPU
    Intel Core 2 quad Q6600 2.40GHz
    Motherboard
    OFM586
    Memory
    3.5GB DDR2 at 667MHz
    Monitor(s) Displays
    19inch dell HD flatscreen
    Screen Resolution
    1280x768 60hz
    Internet Speed
    7mb
Well some websites will be faster and slower than others depending on their bandwith. If you have broadband cable, then you also have the shared usage issue with the speed dropping some during peak hours when there is a lot of people online in your area at the same time.

You might also request that Qwuest send someone out to check to see if there may be a issue with the connection at your end somewhere.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
The main problem is that when I watch a movie anytime it drops the speed on the xbox and say My Internet connection speed had slowed. Then that's when I check the speed and its low.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 530
    CPU
    Intel Core 2 quad Q6600 2.40GHz
    Motherboard
    OFM586
    Memory
    3.5GB DDR2 at 667MHz
    Monitor(s) Displays
    19inch dell HD flatscreen
    Screen Resolution
    1280x768 60hz
    Internet Speed
    7mb
You might ask Qwuest if they trottle the bandwith back for this type of activity.

Not sure why. :confused:
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Well knock on wood I think the problem is fixed. I installed a new Netgear DC834G modem/router. Half a day of Xbox and PC play and its been holding strong at 4400kbs. I hope this is it.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 530
    CPU
    Intel Core 2 quad Q6600 2.40GHz
    Motherboard
    OFM586
    Memory
    3.5GB DDR2 at 667MHz
    Monitor(s) Displays
    19inch dell HD flatscreen
    Screen Resolution
    1280x768 60hz
    Internet Speed
    7mb
Venom,

That is great news. I'm happy to hear that it seems to be sorted out. Thank you for posting back your results. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
No problem thank you for all of the help, it was great and a thanks to all the other people that helped me out.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 530
    CPU
    Intel Core 2 quad Q6600 2.40GHz
    Motherboard
    OFM586
    Memory
    3.5GB DDR2 at 667MHz
    Monitor(s) Displays
    19inch dell HD flatscreen
    Screen Resolution
    1280x768 60hz
    Internet Speed
    7mb
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