Connection problem with cable modem

Porcupine

New Member
I have a problem with my internet connection. What usually happens when I turn on my PC (and my cable modem) is that the internet connection is ok for few minutes. Then it suddenly disconnects. It usually connects again by itself after some minutes and stays connected until I turn the PC off. When I was connecting to internet directly via university lan everything worked fine. Now I got a cable modem and the problems begun. When it is disconnected windows tells I have limited connectivity. It seems that the problem is that my PC and the cable modem aren't communicating properly, since I can't even enter the configuration page of the modem via web browser when I'm disconnected.


I found out that when I turn off both my pc and the cable modem at the end of the day and then turn them both on in the morning it always reconnects by itself after some minutes of being disconnected. But if have kept my modem on during the night, reconnecting might be much more difficult (may work after some booting). I have tried to connect with a laptop running XP professional at it works fine with cable and with wlan.


My PC has:
Motherboard: Asus M2N-E 2.0 with integrated network adapter
OS: Windows Vista Home Premium 64 bit (service pack 1)
Cable modem: Scientific Atlanta EPR2325 (connected to PC via ethernet cable)


Solutions tried:
Booting PC and cable modem XX times
Diagnose and repair function in Windows
ipconfig / release and renew
disabling TCP/IPv6
changing the ethernet cable


I just don't know what to do next. Does anyone have an idea how to fix this?
 

My Computer

The only thing I can think of, as you've already tried a different Ethernet cable, is maybe it's a faulty modem. How long have you had it, is it still under warranty ?
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD)
    931GB Hitachi HGST HTS721010A9E630 (SATA
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft Optical Wheel Mouse
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)
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