I was having problems with norton 360 so I uninstalled it. I was also having problems with connecting to the internet....I couldn't connect. It would pull up the internet window but would say it couldn't connect. When I would check the network connection there would be a red X saying it could see the modem but couldn't get through. Everything else in the house can connect but my laptop. After removing norton Windows Explorer goes to not responding when I try to click on the networking icon. I have been messing with this laptop since midnight last night and am going crazy. It is a HP with Windows Vista home. I want the internet to work and for it to quit freaking out!