D-Link EBR 2310 connectivity issues

edilee012

Member
I had the rev. A version of this router for over a year working fine and it started having random disconnects so I assumed it possibly was failing so I ordered another one since it had served it's purpose well and figured overheating might be the reason for the failing.

The new one I recieved from Newegg was the later revision b with the latest firmware. After initial hookup all was fine until the next day and the disconnects and massive internet slow downs started with alot more frequency that the previous router. I have called D-link's tech support twice and they have had me switch some settings and re-apply the firmware and even had me choose a slower speed which cut my internet speed in half(I changed this setting back to original)...none of which has helped.

I can surf the net for a few minutes then I all of the sudden get sub 56k speeds for like a minute and even get the IE message to diagnose the problem. My ISP is Comcast and I have the 16mbps speed for reference.

Is there a setting in the router setup I am missing? I have used the install disk and I have just done it without the disk manually and all works great for a few minutes and then the problem creeps back.

The D-link forums are full of people with the same problem and not one solution has been posted anywhere. This product worked fine for quite some time then all the sudden which brings me back to the original Linksys router I bought and it was fine for a week then all the sudden mass amounts of people across the US started having connectivity issues with that very same router...no solution was ever found as far as I read but I returned that router right away and went with D-link instead.

My Motorola surfboard modem will show a solid connection when I am having connectivity issues and when plugged directly into the modem I have no problems at all so it is a router issue and I believe I have exhausted D-link's tech support since they have no idea what they are doing in the first place..and like I have done with many other products that outsource their support centers...this will be my last D-link product.

Does anyone have any idea what the problem might be or what settings might need to be adjusted to eliminate this issue? I am currently sharing my connection with 2 other PC's here but when I move I will no longer need a router which will be a great day of joy for me since routers seem to have too many issues.

Any ideas are welcome!
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Amd Athlon X2 6400+ BE
    Motherboard
    ASUS Crosshair 590 SLI
    Memory
    Corsair XMS2 X 4 (8 gigs)
    Graphics Card(s)
    Nvidia 8800 GTS 512 G92(SLI'd)
    Sound Card
    Soundmax
    Monitor(s) Displays
    Samsung Syncmaster 2053BW 20"
    Screen Resolution
    1680X1050
    Hard Drives
    WD 320, WD 500
    PSU
    Thermaltake Toughpower 850 watt
    Case
    Raidmax Smilodon
    Cooling
    Air cooled,5 case fans
    Keyboard
    Microsoft
    Mouse
    Logitech MX400
    Internet Speed
    16mbps
hello:

---I use the basic inexpensive model of BELKIN router for my laptop---(it works perfect, though an electronics store DID tell me that you have to unplug the router (maybe weekly?) for 5-MIN - and then replug it in---(worked for me when I had mega/lag once)---

---and in the beginning when I could not get the router to work at all, (even trying a million times) I finally called the company 1-800-number, and we set up the codes for the main-pc + my l/t over the phone---all works perfect now---

---it is also possible that when too many lines are on one outlet/cable, that the 'splitting' thins out the signals---maybe contact the ISP you deal with---

peace
 

My Computer

System One

  • Manufacturer/Model
    eMachines D620 (laptop)
    CPU
    AMD Athlon Processor 2650e 1.60GHz
    Motherboard
    ACPI x86-based PC
    Memory
    (RAM) 1.00GB
    Graphics Card(s)
    Internal DAC (400MHz) - memory: 382 MB
    Sound Card
    Realtek High Def Audio
    Monitor(s) Displays
    ATI Radeon X1250 - 14"
    Screen Resolution
    1280 x 800 (60Hz)
    Hard Drives
    ST9160310AS ATA Device
    Case
    Stealth~graphite
    Keyboard
    Launch Manager Version 2.0.02
    Mouse
    Synaptics PS/2 Port Touchpad + Microsoft Optical Mouse 500
    Internet Speed
    Cable/wireless-router
    Other Info
    NO WEBCAM - (privacy)
I think the new router I purchased is faulty and I have hooked the old one up for now, re-flashed the firmware and all is fine so far.

Now the bad thing is the router was $32 from Newegg with a $10 mail in rebate so the final total was $22 and free shipping...I mailed the rebate in right away before I realized it had problems so now that the UPC has been removed from the box Newegg will not accept it as a return I already know. Then if I RMA it back to D-link the shipping will be better than half of the cost of it so at this point I wasted $22!

If my old ones starts acting up again I will definately go with a different brand since I have tried Linksys and D-link....I guess Netgear is next. For some reason I did not read past the first few feedbacks or I would have seen where everyone was saying that router was crap even though I used the earlier revision of it flawlessly for over a year.

If some could recommend a known good route brand and model for just basically sharing an internet connection I would appreciate it. I don;t need the router myself but I am sharing my connection at this time with 2 other household members and when I move out I will have no need for a router and these problems will be a thing of the past.

Before anyone asks the modem is in fine working order and is fairly new and works fine through all this mess without any disconnects. The way I test the router configuration is once all is set up I start down my IE8 favorites list juts opening websites one at a time and what happens is around the 8-12th site IE just stops and loads and loads then gives me a diagnose connection message while the whole time my PC, router, and modem all show connected fine. To resolve it I close IE and re-open and I can surf again. The other 2 PCs connected are rarely on and are only for minor websurfing so the router is not being overloaded since it is mainly just me using the connection.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Amd Athlon X2 6400+ BE
    Motherboard
    ASUS Crosshair 590 SLI
    Memory
    Corsair XMS2 X 4 (8 gigs)
    Graphics Card(s)
    Nvidia 8800 GTS 512 G92(SLI'd)
    Sound Card
    Soundmax
    Monitor(s) Displays
    Samsung Syncmaster 2053BW 20"
    Screen Resolution
    1680X1050
    Hard Drives
    WD 320, WD 500
    PSU
    Thermaltake Toughpower 850 watt
    Case
    Raidmax Smilodon
    Cooling
    Air cooled,5 case fans
    Keyboard
    Microsoft
    Mouse
    Logitech MX400
    Internet Speed
    16mbps
Back
Top