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Can't install anything or conect to wireless
  1. #1



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    Can't install anything or conect to wireless

    I cant connect to any wireless network using my laptop. On the network icon in the bottom left of the screen it says:

    Connection status: unknown

    Access is denied



    It works fine using the wired connection but it still shows as disconnected!

    Also when trying to install a program it says:

    'The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.'

    This is all happening when using the main administrator account, when using the standard user account or guest account everything works fine!

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  2. #2
    JimJoe's Avatar

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    Re: Can't install anything or conect to wireless

    You might check the password for the wireless account.

    No idea why the installer wont work.

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  3. #3
    The Cool Guy's Avatar

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    Re: Can't install anything or conect to wireless

    Check this out for the MS Installer, I will reply soon after I get hold on advice for your wireless problem.

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  4. #4



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    Re: Can't install anything or conect to wireless

    Quote Originally Posted by The Cool Guy View Post
    Check this out for the MS Installer, I will reply soon after I get hold on advice for your wireless problem.
    Does this work with Vista cause it isnt listed there?

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  5. #5
    The Cool Guy's Avatar

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    Re: Can't install anything or conect to wireless

    Well, yeah.
    Note This behavior does NOT occur in the following products:
    • Microsoft Windows XP
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98
    Note that the page says it does NOT occur in these Operating Systems.

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  6. #6



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      Thread Starter

    Re: Can't install anything or conect to wireless

    I have tried some of them and nothing is working still got the same problems. Strange that its only happening with the administrator account and not the standard or guest accounts.

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  7. #7
    The Cool Guy's Avatar

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    Re: Can't install anything or conect to wireless

    Then try deleting the account (DO NOT delete files while deleting the account and before you do, create a new admin account) and creating a new one. That's the only thing I can think of, now. Once again while deleting the account, check SAVE files.

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  8. #8



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    Re: Can't install anything or conect to wireless

    Just done that now mate thats the last thing I could think of too! Deleted the account and added a new one and there was nothing to keep in the old one anyway it is a new laptop. All is working fine now thanks!

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  9. #9
    JimJoe's Avatar

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    Re: Can't install anything or conect to wireless

    glad it works !

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  10. #10
    The Cool Guy's Avatar

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    Re: Can't install anything or conect to wireless

    Quote Originally Posted by ToonArmy View Post
    Just done that now mate thats the last thing I could think of too! Deleted the account and added a new one and there was nothing to keep in the old one anyway it is a new laptop. All is working fine now thanks!
    Welcome, mate. Glad to hear that your problem has been solved.

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