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Vista - Internet d/c issue

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Old 07-11-2009   #1 (permalink)


x64
 
 

Internet d/c issue

I just got a new laptop that has windows vista 64 bit home premium. My computer can connect to the internet throught a cable just fine and can also connect to the internet wirelessly just fine. My problem is that the internet will randomly d/c the connection and it will take about 30 seconds to 1 min for the internet to reconnect. I know it is a problem with my computer because my sister has a mac with wireless and does not have the same problem and my father has a laptop with xp on it that runs with wireless just fine. I was wondering if anyone knows what is causing this problem and how to fix it. My wireless network adapter is Intel(R) WiFi Link 5100 AGN.

My ipconfig /all is:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Michael>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Michaels-PC1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-21-6B-D1-83-2E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c0cb:ced4:816a:910d%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, July 11, 2009 7:16:03 PM
Lease Expires . . . . . . . . . . : Sunday, July 12, 2009 7:16:02 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8071 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-1D-72-FA-12-B7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{03613130-5511-45D5-958D-134619A70
7E4}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:1400:1ae0:3f57:fefc(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::1400:1ae0:3f57:fefc%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{8745BDB8-A57B-4B6C-BFC5-8115FF6B8
2FD}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

My System SpecsSystem Spec
Old 07-12-2009   #2 (permalink)


Vista Ultimate x64 SP2
 
 

Re: Internet d/c issue

Hi Itcandyrapper, and welcome to the forums.

Do you get d/c also using a cable? If that's so, try switching off your WiFi card and test with cable again. If the problem is solved, try downloading the latest drivers for that WiFi adapter (maybe you don't have the x64 drivers by default). If you can't find the Vista x64 drivers, just take a chill pill and buy a new WiFi adapter.

On the other hand, if you also get d/c while using your wired LAN with the wireless adaptor switched off, also download the drivers for that adaptors... if nothing happens... return your computer instead of buying the two adaptors

Cheers,
My System SpecsSystem Spec
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