Hi,

I have a cable wireless internet connection at home, and sometimes it works and sometimes it doesn't.
But when it doesn't work and I try to see what's happening with the internet, I go to Network and Sharing and the page freezes.
Could someone help?
I tried to follow the following steps, but it seems in Systems Tool, I don't get given the Local users.

Could someone help please?

Thnak you

Angy

Originally Posted by angy

Hi,

I have a cable wireless internet connection at home, and sometimes it works and sometimes it doesn't.
But when it doesn't work and I try to see what's happening with the internet, I go to Network and Sharing and the page freezes.
Could someone help?
I tried to follow the following steps, but it seems in Systems Tool, I don't get given the Local users.

Could someone help please?

Thnak you

Angy

Angy I would love to but need alot of info abt your comp. OS, and network setup

Ken

Hello angy & welcome to the Vista Forums,

zigzag3143 is correct.
To enable us to help you better, please take a little time to read the info in the link below.

How to ask for help

Hi,

It is Windows Vista Home Premium 32 bit, and I am trying to access internet through the modem Netgear Wifi with Bibpond.
Whenever I tried to open up Network and Sharing, it freezes.

Thanks a lot for your help.

Angy

angy,
I am trying hard to mind read here.
If I'm thinking correctly your ISP is Telstra's Bigpond
If that is correct your best bet would be to seek their help through customer support.[I believe that they have a free tech support service.]
If I'm way off track ignore the above.
Good luck.

Hi sorry about that, iam pretty useless with computer, my Internet is now working which is with TElstra but the little icon on the right button says server failed, it is 2 computers with a red cross on it. And when I try to go to network and sharing it freezes. So I tried to update all my drivers by going to computer manage device and network but still no luck.

angy,
Who installed your WiFi ?
Have you reset your modem?
Have you checked what's between your computer & the modem? So many things can interfere with the signal.
Have you contacted Bigpond's support? They are allegedly having some probs.
Have you run your antivirus etc on a regular basis?

Telstra installed the Wifi, I have reset the modem as instructed by Telstra on several occasions, but internet always worked on my housemate's desktop but not on my laptop, so when I called Telstra, they advised that I contact Vista.
But last night my internet was now working on my laptop but I still could not go into Network and Sharing, it froze again.
I run the antivirus on a regular basis too.
So I am not too sure what's happening.

Thanks

I tried the steps above, but when I press F8 nothing seems to be happening and there is nowhere to see the option "Safe Mode with Command Prompt."
Am I doing something wrong?


1. Restart Vista.
>
> 2. After your computer's BIOS screen ("press F2 for Setup," whatever)
> displays, keep pressing F8 until you see Vista's startup options screen.
>
> 3. Run "Safe Mode with Command Prompt."
>
> 4. At the Safe Mode command prompt type
>
> net localgroup "Administrators" "Local Service" /add
>
> and then press ENTER.
>
> You should see a "The command completed successfully" message.
>
> 5. Type
>
> exit
>
> and then press RETURN. This closes the command window.
>
> 6. Restart Vista.
>
> 7. When Vista has restarted, log in and try to display the Network and
> Sharing Center. On this laptop, that command fixed the problem
> discussed in this thread: Now its wireless adapter icon reflected its
> connection to the world, and the Network and Sharing Center opened,
> populated, and displayed the system's network connections as expected.