Switching from wireless to wired on desktop

A

Aftershock2

New Member
Hello,

I have been scouring the internet for about 2 hours now, and I am looking for someone to be my salvation. I recently purchased a hp pavilion desktop with Vista 64bit and it also came with a wireless card and capabilities installed. I recently moved into my dorm room for college from home, and I wanted to set it up wired in my dorm room. I plugged in the cable and I cannot get any connections for it, but my friend's computer is working fine and I am completely confused by the situation.

Could someone please give me some advice on the matter? I am so lost, nothing has worked so far. Thanks in advance.
 

My Computer

System One

Do you have an Ethernet card installed or maybe it's part of the motherboard, have a look in Device Manager and that should tell you if you have one and what the present state it is showing.

Also is there a port of the back of the computer that looks like a telephone connector but is larger, I can't remember the name of it now think it's something line RJ45 it might have the name Ethernet above it.
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD)
    931GB Hitachi HGST HTS721010A9E630 (SATA
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft Optical Wheel Mouse
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)
I suggest checking in device manager to make sure your network driver is functioning properly.

You could always use the name of what you find to go to the provider's site and download the latest one.
 

My Computer

System One

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