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Can see wireless network, I have un and password, but cannot connect.
  1. #1



    Newbie
    Join Date : Sep 2009
    Posts : 2
    Vista Home Premium 64 bit SP2
    Local Time: 07:32 PM

    Can see wireless network, I have un and password, but cannot connect.

    I am attempting to connect to the college wireless internet from my ZT Q8200 64x Vista Home premium desktop from my house. I have a Linksys dual-Band Wireless-N USB Network Adapter model WUSB600N. I can see the college wireless network and configured it manually to match the college encryption/Configuration specs (WPA2 Enterprise, TKIP, protected EAP-PEAP, unchecked validate server cert, secured password EAP-MSCHAP), but when it prompts for my user name and password, it says, "cannot connect you to network".



    Does anyone have any ideas as to what I am doing wrong?

      My System SpecsSystem Spec

  2. #2



    Banned
    Join Date : Jun 2009
    NY USA
    Posts : 2,456
    Vista 32 win 7 7600 32 bit
    Local Time: 09:32 PM
    micronesia au victoria 2

     

    Re: Can see wireless network, I have un and password, but cannot connect.

    some University's dont work well with 64bit. have you talked with the network admin?

    Ken

      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Sep 2009
    Posts : 2
    Vista Home Premium 64 bit SP2
    Local Time: 07:32 PM


      Thread Starter

    Re: Can see wireless network, I have un and password, but cannot connect.

    Thanks for your reply Ken, I did contact tech support and they want me to bring my computer in. Since I have a desktop, I was trying to avoid this. I guess they don't like to trouble shoot over the phone. Here is what the event viewer logs:

    Log Name: System
    Source: Microsoft-Windows-Diagnostics-Networking
    Date: 9/18/2009 10:17:38 AM
    Event ID: 6100
    Task Category: (12)
    Level: Information
    Keywords: (2)
    User: LOCAL SERVICE
    Computer: Classified
    Description:
    Helper Class (L2Sec Helper Class) Event:

    For complete information about this session see the Wireless Diagnostic Informational Event.

    Helper Class: Layer2 Security
    Initialize Status: Success

    Result of diagnosis: Problem found
    Issue referred to: EAP Helper Class

    Root cause:
    Windows cannot connect to "Unetwork"
    Wireless authentication failed.

    Detailed root cause:
    EAP failed
    Workaround for hypothesis: Contact the network administrator for "Unetwork"

    Information for connection being diagnosed
    Interface GUID: {8121d396-6cb3-4adf-a4de-7d06ed1f82d4}
    Interface name: Linksys WUSB600N Dual-Band Wireless-N USB Network Adapter
    Interface type: Native WiFi
    Profile: Unetwork
    SSID: Unetwork
    SSID length: 5
    Connection mode: Infra
    Security enabled: Yes
    Connection ID: 2
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Yes
    Pre-Association and association status: Success
    Security and Authentication:
    Configured security type: Robust Secure Network (RSN / WPA2) with 802.1X
    Configured Encryption type: TKIP
    Security connect status: Fail 0x00050005
    Number of security packets received: 10
    Number of security packets sent: 10
    802.1X protocol: Yes
    Authentication Identity: Invalid
    IAS Server engaged: Yes
    EAP Method supported by IAS Server: Unknown
    EAP type: 25
    EAP Error: Unknown
    Number of 802.1X restarts: 0
    Number of 802.1X failures: 2
    802.1X status: Fail 0x00050005
    Key exchange initiated: No
    Unicast keys received: No
    Multicast keys received: No


    Event Verbosity:0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Diagnostics-Networking" Guid="{36c23e18-0e66-11d9-bbeb-505054503030}" />
    <EventID>6100</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>12</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000002</Keywords>
    <TimeCreated SystemTime="2009-09-18T16:17:38.555Z" />
    <EventRecordID>128188</EventRecordID>
    <Correlation ActivityID="{6F920DD1-0F67-4573-B325-2B90FB7C05DE}" />
    <Execution ProcessID="2360" ThreadID="3436" />
    <Channel>System</Channel>
    <Computer>Kristine-PC</Computer>
    <Security UserID="S-1-5-19" />
    </System>
    <EventData>
    <Data Name="HelperClassName">L2Sec Helper Class</Data>
    <Data Name="EventDescription">For complete information about this session see the Wireless Diagnostic Informational Event.

    Helper Class: Layer2 Security
    Initialize Status: Success

    Result of diagnosis: Problem found
    Issue referred to: EAP Helper Class

    Root cause:
    Windows cannot connect to "Unetwork"
    Wireless authentication failed.

    Detailed root cause:
    EAP failed
    Workaround for hypothesis: Contact the network administrator for "Unetwork"

    Information for connection being diagnosed
    Interface GUID: {8121d396-6cb3-4adf-a4de-7d06ed1f82d4}
    Interface name: Linksys WUSB600N Dual-Band Wireless-N USB Network Adapter
    Interface type: Native WiFi
    Profile: Unetwork
    SSID: Unetwork
    SSID length: 5
    Connection mode: Infra
    Security enabled: Yes
    Connection ID: 2
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Yes
    Pre-Association and association status: Success
    Security and Authentication:
    Configured security type: Robust Secure Network (RSN / WPA2) with 802.1X
    Configured Encryption type: TKIP
    Security connect status: Fail 0x00050005
    Number of security packets received: 10
    Number of security packets sent: 10
    802.1X protocol: Yes
    Authentication Identity: Invalid
    IAS Server engaged: Yes
    EAP Method supported by IAS Server: Unknown
    EAP type: 25
    EAP Error: Unknown
    Number of 802.1X restarts: 0
    Number of 802.1X failures: 2
    802.1X status: Fail 0x00050005
    Key exchange initiated: No
    Unicast keys received: No
    Multicast keys received: No
    </Data>
    <Data Name="EventVerbosity">0</Data>
    </EventData>
    </Event>

      My System SpecsSystem Spec

Can see wireless network, I have un and password, but cannot connect. problems?

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