Issues with vpn connection

Hi,

I have very little experience with networks and connections and tcp / udp connection. I am using Microsoft Vista. I have Nortel Networks vpn. I recently bought a t-mobile pay as you go dongle. When I try to vpn using the dongle, I get an error saying 'cannot connect to the server and it complains that port number 10001 is closed.

Now I assume the firewall being used is in the dongle? Or is it the Windows firewall, though that is disabled? I'm using Symantic which I also disabled.

I'm not sure what the issue is, or how to connect!

Thanks in advance for any help / advice you have to give!

Kit

to see if it is your port that is closed go to start>search>type cmd>

type netstat -an and look for port 10001 see if it is listed and if it is open or closed.

good luck