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| | #1 (permalink) |
| Windows 7 Ultimate x64 | My university's tech support won't help solve proxy error Basically, I have two computers. One has Mandriva Linux on it (desktop) and the other has Windows 7 (notebook). The desktop can connect to the internet no problem. There is nothing to configure except for the initial username and password login. When I try to use the notebook, Windows 7 gives me a "Windows cannot detect proxy" error, which doesn't make sense. My university's internet doesn't require a proxy. It's a simple login page and that's it. I went to the tech guy and he told me verbatim, "I don't know. Just use the computer that works." What? Yeah, what wonderful advice. He said maybe the computers were trying to share MAC addresses. That's the only help he gave. Here's the kicker: I did have the notebook dual-booting Windows 7 and Mandriva. Mandriva always worked with the net. It's 7 that has issues. Vista did the same thing. I've turned off the firewall, virus-scanner and everything. It still can't pick up the net. The only page I can access is my university's homepage. I know it's their server because I went to work and a friends house where both the wireless and ethernet connections were flawless. Any ideas? |
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| | #2 (permalink) |
| Vista Home Premium x86 / Win7 Ultimate x86 | Re: My university's tech support won't help solve proxy error Not very good with this stuff, but are you having issues only at your university? |
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| | #3 (permalink) |
| Vista 32 win 7 7600 32 bit | Re: My university's tech support won't help solve proxy error Basically, I have two computers. One has Mandriva Linux on it (desktop) and the other has Windows 7 (notebook). The desktop can connect to the internet no problem. There is nothing to configure except for the initial username and password login. When I try to use the notebook, Windows 7 gives me a "Windows cannot detect proxy" error, which doesn't make sense. My university's internet doesn't require a proxy. It's a simple login page and that's it. I went to the tech guy and he told me verbatim, "I don't know. Just use the computer that works." What? Yeah, what wonderful advice. He said maybe the computers were trying to share MAC addresses. That's the only help he gave. Here's the kicker: I did have the notebook dual-booting Windows 7 and Mandriva. Mandriva always worked with the net. It's 7 that has issues. Vista did the same thing. I've turned off the firewall, virus-scanner and everything. It still can't pick up the net. The only page I can access is my university's homepage. I know it's their server because I went to work and a friends house where both the wireless and ethernet connections were flawless. Any ideas? have you looked at your nic properties to see if there is anything in proxy? Ken |
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| | #4 (permalink) |
| Windows 7 Ultimate x64 | Re: My university's tech support won't help solve proxy error Okay, for TCP/IPv4 my settings are just like yours. However, TCP/IPv4 my IP settings say "Automatic configuration only" instead of "DHCP Enabled." |
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| | #5 (permalink) |
| Vista 32 win 7 7600 32 bit | Re: My university's tech support won't help solve proxy error Okay, for TCP/IPv4 my settings are just like yours. However, TCP/IPv4 my IP settings say "Automatic configuration only" instead of "DHCP Enabled." |
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| | #6 (permalink) |
| Windows 7 Ultimate x64 | Re: My university's tech support won't help solve proxy error I know this is probably an ignorant question, but how I enable it? I don't see an option anywhere. When I click "add," "edit" or "remove" it's grayed out. |
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| | #7 (permalink) |
| Vista 32 win 7 7600 32 bit | Re: My university's tech support won't help solve proxy error CPM no such thing as a stupid question. lets see if we can go at this in another way. can you make snips (using the built in snipping tool) of the network control panel, and type start>search>cmd>ipconfig /all . make a screen shot of this output and the control panel thanks ken |
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| | #8 (permalink) |
| Windows 7 Ultimate x64 | Re: My university's tech support won't help solve proxy error Sure. |
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| | #9 (permalink) |
| Vista 32 win 7 7600 32 bit | Re: My university's tech support won't help solve proxy error Cpanel looks fine ipconfig looks like its in hybrid mode and using IPv6. do you have IPv6 enabled in networking? |
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| | #10 (permalink) |
| Windows 7 Ultimate x64 | Re: My university's tech support won't help solve proxy error Do you mean is it selected under networking properties? If so, then yes. This situation is so bizarre. |
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