Using Pcnow WebEx on Vista 64bit

skypoop

New Member
So my laptop running XP crashed and my job requires me to be connected to a remote computer almost 10 hours out of the day. We use Web Ex PcNow which never gave me problems with XP (until it crashed the computer )

So now I'm running Vista 64bit on a borrowed laptop from the company.

Here is what''s happening:

In IE8 , right before I'm asked to enter my password to begin the session, the entire computer freezes.

In Firefox 1.5 - 2.0 The computer also freezes at this point.

In Firefox 3.x I am prompted to install the webex plugin and receive this error message : "Installation script not found" 204

In Opera - The computer doesn't freeze , but the password box never pops up.

The pcnow tech support guy instructed me to download IE 7 as pcnow doesn't support IE 8 ( even though the site says IE 6 , 7 , or better. morons)
or Firefox 2.0

As we all know, IE 7 won't even run on a vista 64bit , and 2.0 firefox was hard to find and didn't work out in the end anyway.

Any suggestions?

Note: When the computer freezes the clt alt del option doesn't work either. I am forced to manually restart.

I've also tried using IE and Firefox in 32bit mode and it still freezes everything. Java is updated, firewalls down , pop up blockers disabled.

Please help :-)

Thanks!

Jena
 

My Computer

By no means is this a solution, but you could create a Ubuntu live CD (no install to hd) and run webex from there. I don't know why it's not running on 64-bit OS.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Keyboard
    Dell Quietkey
    Mouse
    Dell Optical
    Internet Speed
    10 MBPS
By no means is this a solution, but you could create a Ubuntu live CD (no install to hd) and run webex from there. I don't know why it's not running on 64-bit OS.
Don't think that will work either since Ubuntu comes with a FF installation of 3.x and OP stated its only supported by FF 2.0
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
Being that my dying laptop ( the one running xp ) is showing the blue screen of death alerting me to first a bad image checksum and after a restart, a missing csrsrv.dll . Will the live cd run from there as well?
 

My Computer

By no means is this a solution, but you could create a Ubuntu live CD (no install to hd) and run webex from there. I don't know why it's not running on 64-bit OS.
Don't think that will work either since Ubuntu comes with a FF installation of 3.x and OP stated its only supported by FF 2.0

Too bad. It does run on Linux.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Keyboard
    Dell Quietkey
    Mouse
    Dell Optical
    Internet Speed
    10 MBPS
The live cd only needs a working cd drive lol. Pretty much the Ubuntu Live CD is a full linux OS on the CD. So you could do everything from that but you can't save anything. Well, maybe you could save it to the XP drive. Not sure. But Ubuntu comes with firefox and the version is higher than 2.x.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
Back
Top