So my laptop running XP crashed and my job requires me to be connected to a remote computer almost 10 hours out of the day. We use Web Ex PcNow which never gave me problems with XP (until it crashed the computer )

So now I'm running Vista 64bit on a borrowed laptop from the company.

Here is what''s happening:

In IE8 , right before I'm asked to enter my password to begin the session, the entire computer freezes.

In Firefox 1.5 - 2.0 The computer also freezes at this point.

In Firefox 3.x I am prompted to install the webex plugin and receive this error message : "Installation script not found" 204

In Opera - The computer doesn't freeze , but the password box never pops up.

The pcnow tech support guy instructed me to download IE 7 as pcnow doesn't support IE 8 ( even though the site says IE 6 , 7 , or better. morons)
or Firefox 2.0

As we all know, IE 7 won't even run on a vista 64bit , and 2.0 firefox was hard to find and didn't work out in the end anyway.

Any suggestions?

Note: When the computer freezes the clt alt del option doesn't work either. I am forced to manually restart.



I've also tried using IE and Firefox in 32bit mode and it still freezes everything. Java is updated, firewalls down , pop up blockers disabled.

Please help :-)

Thanks!

Jena

Originally Posted by lemur

By no means is this a solution, but you could create a Ubuntu live CD (no install to hd) and run webex from there. I don't know why it's not running on 64-bit OS.

Don't think that will work either since Ubuntu comes with a FF installation of 3.x and OP stated its only supported by FF 2.0

Being that my dying laptop ( the one running xp ) is showing the blue screen of death alerting me to first a bad image checksum and after a restart, a missing csrsrv.dll . Will the live cd run from there as well?

The live cd only needs a working cd drive lol. Pretty much the Ubuntu Live CD is a full linux OS on the CD. So you could do everything from that but you can't save anything. Well, maybe you could save it to the XP drive. Not sure. But Ubuntu comes with firefox and the version is higher than 2.x.

Yeah, back to square one. Thanks for the input though !