Wireless internet issues

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xomb13

New Member
Yesterday night, my internet provider (Shaw) has some technical issues with their internet that were resolved today. Since then I haven't been able to access the internet on my laptop (Dell Inspiron.)
At the moment I'm on another computer in my house connected through a D-Link wireless router.

I've tried everything I've been able to find to try to get the wireless internet back on my laptop, went through the diagnose and repair about a million times, rebooting, disabling firewalls, doing that DhcpConnForceBroadcastFlag in the registry, ip config in the command screen, and of course simply unplugging the modem and router for 10 seconds then plugging it back in. None of this seens to work.

If anyone can help me with this problem I'd appreciate it very much.
 

My Computer

System One

xomb13 said:
Yesterday night, my internet provider (Shaw) has some technical issues with their internet that were resolved today. Since then I haven't been able to access the internet on my laptop (Dell Inspiron.)
At the moment I'm on another computer in my house connected through a D-Link wireless router.

I've tried everything I've been able to find to try to get the wireless internet back on my laptop, went through the diagnose and repair about a million times, rebooting, disabling firewalls, doing that DhcpConnForceBroadcastFlag in the registry, ip config in the command screen, and of course simply unplugging the modem and router for 10 seconds then plugging it back in. None of this seens to work.

If anyone can help me with this problem I'd appreciate it very much.
Click to expand...

Are you connected to the wireless router now?
- if you are, try to ping it.
- open up a command prompt and type ping 192.168.0.1 or substitute 0 for 1
- if it pings and results are 4 sent and 0 recieved fail then your not talking to the router
- if it pings and you send 4 and get 4 back, the laptop is talking

If you are talking to the router then:
- run this command and post the results
- netsh wlan show drivers
- if the drivers are outdated you may not be able to connect
- if it worked before but not now, what has changed since that time?
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
CrucialHoax said:
xomb13 said:
Yesterday night, my internet provider (Shaw) has some technical issues with their internet that were resolved today. Since then I haven't been able to access the internet on my laptop (Dell Inspiron.)
At the moment I'm on another computer in my house connected through a D-Link wireless router.

I've tried everything I've been able to find to try to get the wireless internet back on my laptop, went through the diagnose and repair about a million times, rebooting, disabling firewalls, doing that DhcpConnForceBroadcastFlag in the registry, ip config in the command screen, and of course simply unplugging the modem and router for 10 seconds then plugging it back in. None of this seens to work.

If anyone can help me with this problem I'd appreciate it very much.
Click to expand...

Are you connected to the wireless router now?
- if you are, try to ping it.
- open up a command prompt and type ping 192.168.0.1 or substitute 0 for 1
- if it pings and results are 4 sent and 0 recieved fail then your not talking to the router
- if it pings and you send 4 and get 4 back, the laptop is talking

If you are talking to the router then:
- run this command and post the results
- netsh wlan show drivers
- if the drivers are outdated you may not be able to connect
- if it worked before but not now, what has changed since that time?
Click to expand...

There was a windows update, but I used system restore to go back a day or two.
Well here's what it gave me,

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Amanda>ping 192.168.0.1
Pinging 192.168.0.1 with 32 bytes of data:
PING: transmit failed, error code 1231.
PING: transmit failed, error code 1231.
PING: transmit failed, error code 1231.
PING: transmit failed, error code 1231.
Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\Amanda>netsh wlan show drivers
Interface name: ????▄n??
Driver : Dell Wireless 1397 WLAN Mini-Card
Vendor : Broadcom
Provider : Broadcom
Date : 10/22/2008
Version : 5.10.38.26
INF file : C:\Windows\INF\oem7.inf
Files : 4 total
C:\Windows\system32\DRIVERS\BCMWL6.SYS
C:\Windows\system32\bcmihvsrv.dll
C:\Windows\system32\bcmihvui.dll
C:\Windows\system32\bcmwlcoi.dll
Type : Native Wi-Fi Driver
Radio types supported : 802.11g 802.11b
FIPS 140-2 mode supported : No
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP
Shared None
Shared WEP
WPA2-Enterprise TKIP
WPA2-Personal TKIP
WPA2-Enterprise CCMP
WPA2-Personal CCMP
WPA2-Enterprise Unknown
WPA2-Enterprise Unknown
Unknown Unknown
Unknown Unknown
Unknown TKIP
Unknown CCMP
WPA-Enterprise TKIP
WPA-Personal TKIP
WPA-Enterprise CCMP
WPA-Personal CCMP
Authentication and cipher supported in ad-hoc mode:
WPA2-Personal CCMP
Open None
Open WEP
IHV Service Present : Yes
IHV Adapter OUI : [00 10 18], type: [00]
IHV Extensibility DLL Path: C:\Windows\System32\bcmihvsrv.dll
IHV UI extensibility ClSID: {aaa6dee9-31b9-4f18-ab39-82ef9b06eb73}
IHV Diagnostics CLSID : {00000000-0000-0000-0000-000000000000}
　
 

My Computer

System One

Whats the model of this laptop?

Please go into the network and sharing center from the control panel > right click on the wireless connection your trying to use > choose properties > accept the UAC > then a box should open up with a white area listing different things > find Internet Protocol IPv6 (TCP / IP) > high light it > disable it.

Then open a command prompt and type ipconfig /renew
- post the results from that
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
The laptop is a Dell Inspiron 1545.


Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Amanda>ipconfig /renew
Windows IP Configuration
An error occurred while renewing interface Network Bridge : unable to contact yo
ur DHCP server. Request has timed out.
 

My Computer

System One

from the command prompt type > start ncpa.cpl > what do you see? Is anything in 'bridge' mode?

Just verified that the driver you are using is the most up to date one available...
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
-Area Connection (unplugged, i use this for my xbox)
-Network Bridge unidentified network MAC Bridge Miniport
-Wireless Netwrok Connection enabled bridged.
 

My Computer

System One

xomb13 said:
-Area Connection (unplugged, i use this for my xbox)
-Network Bridge unidentified network MAC Bridge Miniport
-Wireless Netwrok Connection enabled bridged.
Click to expand...

The one that says bridged, right click and select unbridge or something along those lines. Unless you specifically set it to bridge for a reason, bridges disable routing functions...
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
Bridge removed.
Wireless Network Connection is switching back and forth from Attempting to authrenticate to Not connected.

It's now stuck at unidentified network
 

My Computer

System One

Okay, now lets ipconfig /renew
then try to ping either 192.168.1.1 or 192.168.0.1
from there someone else is going to need to chime in as thats my knowledge limitation.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
The ipconfig brought this up: No operation can be performed on Network Bridge while it has its nedia disconnected.

The pings are the same as before.

Thank you for helping anyway =]
 

My Computer

System One

xomb13 said:
The ipconfig brought this up: No operation can be performed on Network Bridge while it has its nedia disconnected.

The pings are the same as before.

Thank you for helping anyway =]
Click to expand...

Yeah it seems there is more than just a network issue. Hopefully someone else can chime in here and help you out. I'm sorry I can't fully resolve your issue. I know it can be frustrating.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
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