wireless assistant not launching

Shif

New Member
hi
i have an hp dv6000. recently my wireless network adaptor has started giving problems. hp wireless assistant just wouldnt launch. it dosent even show in the device manager when i tried to check whether its a driver problem. pls help with this issue.

thank you
 

My Computer

System One

  • Manufacturer/Model
    hp pavilion dv6000
    CPU
    amd turion t-58 1.8 ghz
    Memory
    2gp
The wireless assistant is software. Vista should be able to use its own system programs to enact and operate your wireless LAN, anyway, but let's see if it's running.

Go to your Start Menu. In the white-space type "msconfig." Click the "Startup" tab.

This is a list of all the software that's scheduled to boot at Vista startup, and you can arrange it by name, manufacturer, by Command Line command, and by file location.

Left-click once on Manufacturer. Now the startup programs are arranged from Adobe to Unknown. The Hewlett-Packard application you're looking for is "HP Wireless Assistant."

Verify its check-box is checked.

Now go to the "Services" tab. Left-click on Manufacturer again and scroll down to Hewlett-Packard services. All of them should be running. Select any that are unselected and click "Apply." If prompted, run without restart.

If you had to change anything, restart the computer and see if your LAN is still giving you trouble, if it is, carry on with the following in "msconfig."

Now go to the "Tools" tab and "Launch" "System Information."

Expand the "Components" list and see if there is anything listed in "Problem Devices." If there is, reply to this post.

Next, expand "Hardware" and open "I/O." If anything comes up as not "OK," reply to this post with the full name of the hardware. Do the same with the next list down, the "IRQ" list.

I think you have a Broadcom wireless receiver/transceiver, so your hardware list should list a Broadcom adaptor. You need to find out what type of device you have, and you need the specific model number of your computer to do that.

(For instance, here's my specifications for my Hewlett-Packard dv6936us rig:
Product Specifications HP Pavilion dv6936us Entertainment Notebook PC - HP technical support (United Kingdom - English))


Find yours from this list of all the dv6000 models here and see what's under "Wireless Connectivity" and reply back with that hardware's manufacturer and model number stuff.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard dv6936us
    CPU
    Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
    Motherboard
    stock Quanta 30D2, v.792E
    Memory
    4 GHz, 667 MHz bus speed
    Graphics Card(s)
    NVIDIA GeForce 8400M GS, stock
    Sound Card
    stock Realtek software-based
    Monitor(s) Displays
    stock 15.4" widescreen
    Screen Resolution
    stock 1280 X 800
    Hard Drives
    stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
    PSU
    stock
    Case
    stock
    Cooling
    stock plus Rocketfish model RF-LAPCOL
    Keyboard
    stock
    Mouse
    stock Synaptics Pointing Device
    Internet Speed
    Ludicrous Speed (~10.9 Mbps, more or less)
    Other Info
    Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246
    I like chocolate milk!
And while you're doing all that, open your "Start Menu," go to "Accessories," right-click "Command Prompt" and "run as Administrator."

type sfc /scannow

This is a Microsoft system program that scans all your bare-bones system files, the ones Vista definitely needs to run, compares them against original unaltered Microsoft files, and corrects what it finds out of place. You'll get a message back either saying 'everything's fine,' 'something is wrong but it's fixed now,' or 'something's wrong and it's not fixed.'
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard dv6936us
    CPU
    Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
    Motherboard
    stock Quanta 30D2, v.792E
    Memory
    4 GHz, 667 MHz bus speed
    Graphics Card(s)
    NVIDIA GeForce 8400M GS, stock
    Sound Card
    stock Realtek software-based
    Monitor(s) Displays
    stock 15.4" widescreen
    Screen Resolution
    stock 1280 X 800
    Hard Drives
    stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
    PSU
    stock
    Case
    stock
    Cooling
    stock plus Rocketfish model RF-LAPCOL
    Keyboard
    stock
    Mouse
    stock Synaptics Pointing Device
    Internet Speed
    Ludicrous Speed (~10.9 Mbps, more or less)
    Other Info
    Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246
    I like chocolate milk!
I have a Windows 7 Compaq, I hope you will still help me with my problem. I also belive my Wifi Adapter is malfunctioning, when i connect to Wifi sometimes i will keep disconecting and reconnecting. If i get closer to the signal it dosent help. Sometimes it stops working completely and i cant get a signal from anything. However sometimes my wifi works perfectly.
if you need more information about my computer please respond i have this page bookmarked

Computer Modle #: Compaq Presario CQ62-228DX Notebook
Wireless Assistant Modle #: Resource: 0x00003000-0x000030FF Device: Realtek RTL8191SE 802.11b/g/n Wifi Adapter
 

My Computer

The advice provided by pauliewalnuts also applies in Win 7.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
See posts 2 and 3.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
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