Problem with my Realtek RTL8168 Ethernet - Please Help

V

vistawoot

New Member
My laptop (Vista Ultimate x64) got hit by a malware recently, removed it and is now clean. But after cleaning (malwarebytes) and doing a registry repair (using advanced systemcare pro), i was not able to connect to the internet. When i checked Device, the "Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)" had a yellow astrix to it. I tried uninstalling the driver and re-installing the driver from the cd. But still the yellow astrix remains and the internet does not work. I tried uninstalling the driver - rebooting - reinstalling - rebooting - still same result.

Please let me know what i should do to make the internet work. I really don't want to do a reinstall of the OS again - have a lot of programs and would be a pain to reinstall each of them.

Thanks in advance.
 

My Computer

System One

Im not familiar with systemcare pro, but you could try using the built in "sfc /scannow" command to check the registry also. Did you try rolling the driver back? or going online to find the latest driver for it?
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Laptop A505 S6965
    CPU
    Intel Core2 Duo P7350 2.0Ghz
    Memory
    4Gb DDR2
    Graphics Card(s)
    ATI Mobility Radeon HD 4570 (512MB)
    Monitor(s) Displays
    16in.
    Screen Resolution
    1366x768
    Hard Drives
    500gig
    Internet Speed
    10Mb/896Kb
Why did you need to use a registry repair tool ?

It's possible that the program may have deleted a key needed for the Ethernet chip.
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD)
    931GB Hitachi HGST HTS721010A9E630 (SATA
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft Optical Wheel Mouse
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)

My Computer

System One

  • CPU
    Intel(R) Core(TM)2 Duo 8400 @ 3Ghz
    Motherboard
    ASUS P5K Premium WiFi-AP - Black Pearl Edition
    Memory
    4Gb Crucial Ballistix (4 x 1Gb @1066Mhz)
    Graphics Card(s)
    ATI Radeon HD 4800 Series
    Sound Card
    Using HMI through ATI card
    Monitor(s) Displays
    TV - Sony 100Hz LCD
    Screen Resolution
    1360 x 768
    Hard Drives
    64Gb OCZ Solid State HD (SATA2)
    + 400Gb SATA
    Case
    Silverstone
    Keyboard
    Logitech wireless
    Mouse
    touchpad
Uninstall Adapter
Disconnect from internet to make sure the device driver does not install.
Now install Adapter
Install driver from disc.
Now reconnect internet.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 G0 St
    Motherboard
    Asus STRIKER EXTREME 680I SLI
    Memory
    Corsair 4GB Kit (4x1GB) DDR2 800MHz/PC2-6400 XMS2 Memory
    Graphics Card(s)
    Point Of View 8800GT 512MB GDD
    Sound Card
    Soundmax 5.1
    Monitor(s) Displays
    Samsung 46"
    Screen Resolution
    1080P
    Hard Drives
    1x WD Raptor WD360ADFD 36GB SATA 10KRPM 16MB Cache
    1x WD Raptor WD740DFD 74GB SATA 10KRPM 16MB Cache
    PSU
    Coolermaster 600W
    Case
    Coolermaster nVidia
    Cooling
    Arctic Cooling Extreme
    Keyboard
    MS Wireless Entertainment Keyboard 7000
    Mouse
    MS Wireless Laser mouse 8000
    Internet Speed
    1.2mb & 10mb
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