NO 'Net after Total Vista Security Trojan

druid001

New Member
My clients computer was infected with the Total Vista Security trojan\virus. I was able to remove the virus and all data and apps seem to work except the network. When I run ipconfig I see that the IP is an Apipa address (169.blah.blah.blah). I have tried the standard fixes: reload NIC driver, run the various netsh commands, even some registry hacks, and nothing works. I did run the sfc /scannow and at the end got a responce that some data was corrupted but when I ren the log, it was 6 screens long! I was unable to recognize anything that maight have to do with the NIC or stack. I'm looking for someone that had the same experience with the TVS trojan. I am troubleshooting the unit at work, and putting it on the network (atleast trying to) so Im not using a home router\switch. I have tried letting the machine get an address from DHCP as well as inputting the info manually. Neither works. Its acting as if there were no cat5 connection, but there is, and I have changed\verified the cable connection, including the blinky lights at the back! Little help!?!
 

My Computer

Hello,

Since you cannot access the internet, I believe that the virus is not fully removed. Most clever viruses like this have hidden parts that other parts protect and hide. Therefore, please run HiJackThis 2.0.4 generating a log file and upload it here. This is the key to most complex virus removal, as it can remove the parts that hide the other parts, ready for a virus scanner to finish off: HijackThis - Trend Micro USA

Once you have done this, please parse your CBS.log. See the top yellow box here: http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Now please upload both the sfcdetails.txt from your Desktop and the HiJackThis log to your next post. Remember that HiJackThis does not make any distinction between good and bad, so do nothing until I tell you to.

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
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