Unable to Connect

Gorfinhofin

Gorfinhofin

New Member
I just got my laptop home from Geek Squad and I can't connect to the internet. At first I could connect to the network, but couldn't get online. Now when I try to connect to my network it says that it could not connect to it because it is not receiving a response from the network. I've tried it with two different networks, one secured and the other not, and got the same for both. I've tried resetting the router, unplugging it and plugging it back in, I tried resetting my wireless adapter, nothing. I suspect it's either a hardware problem due to Geek Squad malpractice, or possibly something screwy with a system update.
Any help would be... helpful.
 

My Computer

System One

i think you need to upgrade the driver version for your wireless adapter since you tried connecting to several networks and having the same problem then it is isolated it is not on the your wireless network but it is on the adapter.
 

My Computer

System One

Gorfinhofin said:
I just got my laptop home from Geek Squad and I can't connect to the internet. At first I could connect to the network, but couldn't get online. Now when I try to connect to my network it says that it could not connect to it because it is not receiving a response from the network. I've tried it with two different networks, one secured and the other not, and got the same for both. I've tried resetting the router, unplugging it and plugging it back in, I tried resetting my wireless adapter, nothing. I suspect it's either a hardware problem due to Geek Squad malpractice, or possibly something screwy with a system update.
Any help would be... helpful.
Click to expand...

Have you tried to move closer to the Router? This is when Windows finds a Router but the Router doesn't find the Computer


Hope This Helps,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
Do you have an Ethernet Cable that you can use to plug into the Router then change your router configuration settings

Hope This Helps,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
Open Device Manager and see if there are any red x's or yellow flags next to your network adapter. Next, open a command prompt and type the following without the quotes and paste all the results back here, "ipconfig /all". Also check, open IE, click Tools, Internet Options, Connection Tab and then the LAN Tab and in the window that opens make sure that all the check boxes are clear, if not clear them and close IE and re-open IE.
 

My Computer

System One

You must log in or register to reply here.
Back
Top