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Wireless Adapter stopped working

  1. #1



    Member
    Join Date : Oct 2010
    Posts : 10
    Vista Home Premium 64bit
    Local Time: 06:49 AM

    Wireless Adapter stopped working

    Without any apparent cause, my wireless card stopped working. I was/am worried that my network card is shot and needs to be replaced, but I have checked the Device Manager and it says all my Network devices are working properly.

    Gateway FX Series Laptop
    Windows Vista Home Premium
    Intel Core 2 Duo
    4GB Ram

    Network Devices listed:
    Intel Wireless WiFi Link 4965AGN
    Microsoft 6to4 Adapter #2
    Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)

    Any recommendations for help would be greatly appreciated! Thanks!

    Phillip

      My System SpecsSystem Spec

  2.   


  3. #2



    Member
    Join Date : Feb 2010
    Posts : 124
    XP Pro, Vista home Premium 32bit, Vista Home Premium 64 bit
    Local Time: 04:49 AM


     

    Re: Wireless Adapter stopped working

    Open a command prompt, Windows Key + R, type cmd and then type the following without the quotes and paste all the results back here, "ipconfig /all". Also check, open IE, click Tools, Internet Options, Connection Tab and then the LAN Tab and in the window that opens make sure that all the check boxes are clear, if not clear them and close IE and re-open IE.

      My System SpecsSystem Spec

  4. #3



    Member
    Join Date : Oct 2010
    Posts : 10
    Vista Home Premium 64bit
    Local Time: 06:49 AM


      Thread Starter

    Re: Wireless Adapter stopped working

    As you asked....



    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\PGrekstas>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : PGrekstas-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
    Physical Address. . . . . . . . . : 00-1F-3B-0F-B0-87
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 00-1D-72-31-1F-1A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::38b7:1a36:4e7a:9292%9(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, October 26, 2010 8:05:55 AM
    Lease Expires . . . . . . . . . . : Thursday, October 28, 2010 8:05:53 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection*:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 2:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:209e:3791:3f57:fefc(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::209e:3791:3f57:fefc%12(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 8:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 17:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

      My System SpecsSystem Spec

  5. #4
    Shadowjk's Avatar

    Network Enthusiast



    Join Date : May 2010
    Northamptonshire, England
    Posts : 2,180
    Windows 7 Professional x64; Windows Server 2012 R2 Standard
    Local Time: 12:49 PM
    uk uk england

     

    Re: Wireless Adapter stopped working

    This shows me that your Wireless card is Disconnected... Is it turned On??

    I see you are using an Ethernet connection at the Moment

    Many Thanks,
    Josh

      My System SpecsSystem Spec

  6. #5



    Member
    Join Date : Oct 2010
    Posts : 10
    Vista Home Premium 64bit
    Local Time: 06:49 AM


      Thread Starter

    Re: Wireless Adapter stopped working

    The wireless adapter is not turned off. It is on. (At least, I have the switch set to on) And since it hasn't been working I've had to run an ethernet cable across the room.

      My System SpecsSystem Spec

  7. #6
    Shadowjk's Avatar

    Network Enthusiast



    Join Date : May 2010
    Northamptonshire, England
    Posts : 2,180
    Windows 7 Professional x64; Windows Server 2012 R2 Standard
    Local Time: 12:49 PM
    uk uk england

     

    Re: Wireless Adapter stopped working

    Could you disconnect the Ethernet Cable and turn the Wireless adapter on then try and connect if that Doesn't work (Which it shouldn't) Please Run a Network Diagnostics and Report back explaining the Possible Solutions

    Many Thanks,
    Josh

      My System SpecsSystem Spec

  8. #7



    Member
    Join Date : Oct 2010
    Posts : 10
    Vista Home Premium 64bit
    Local Time: 06:49 AM


      Thread Starter

    Re: Wireless Adapter stopped working

    When the Windows Network Diagnostics is run, it tells me "There might be a problem with one or more network adapters on this computer" and giving me the options to "Plug a cable into the network adapter" or "Turn on Wireless Capability". Choosing the latter bring me right back to the same message box. I have my wireless switch set to on. Is there a possibility there is a physical malfunction with the switch, and its just not turning the wireless adapter on?

      My System SpecsSystem Spec

  9. #8
    Ashvin Busviah's Avatar

    Senior Member

    Join Date : Sep 2009
    New Zealand
    Posts : 844
    windows 7/ windows vista/ windows xp pro/ windows server 2003
    Local Time: 11:49 PM
    newzealand

     

    Re: Wireless Adapter stopped working

    hi
    follow the below steps
    1. Click the Start menu, in Start Search, type "cmd" (without quotation
    marks),
    2. Right-click on cmd.exe and click Run as
    Administrator.
    3. Run the following commands pressing Enter after each one.

    netsh winsock reset catalog
    netsh int ipv4 reset reset.log
    netsh int ipv6 reset reset.log

    4. Restart the computer to apply the settings to the system

      My System SpecsSystem Spec

  10. #9



    Member
    Join Date : Oct 2010
    Posts : 10
    Vista Home Premium 64bit
    Local Time: 06:49 AM


      Thread Starter

    Re: Wireless Adapter stopped working

    Ashvin, I ran those commands exactly as you listed and it didn't fix the situation any.

      My System SpecsSystem Spec

  11. #10
    Ashvin Busviah's Avatar

    Senior Member

    Join Date : Sep 2009
    New Zealand
    Posts : 844
    windows 7/ windows vista/ windows xp pro/ windows server 2003
    Local Time: 11:49 PM
    newzealand

     

    Re: Wireless Adapter stopped working

    can you please check on your router > wireless settings if it is set to static or dynamic.. also on you computer if the wireless is set to dynamic or static.. as one should be static and the other dynamic so that it can pick up an ip address..
    Can you see the wireless connections on your computer?

    cheers

      My System SpecsSystem Spec

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