Lost network connection after sleep/hibernation

SueDeaunym · Oct 29, 2010

Recently, I've found that whenever my Toshiba L505 laptop is left unused for 20 minutes and slips into sleep or hibernate mode, network connections through routers (both at home and at work) are lost: "Windows cannot find any networks," it says. Nothing short of restarting/rebooting the laptop restores them.

Lately, as well, SpyBot has found spyware with great frequency, and repeatedly, which I remove: something like "AAAWoW." And Avira finds and removes objects like TR/Kazy.2359.24 and TR/Agent.HY.298.

I've also noticed that, most of the time, my wireless mouse has become inoperable, but works again after the reboot.

I'm wondering if a virus or other intruder is corrupting some of my drivers, although I'm not sure how to check it - or if that's even the real problem. Any suggestions?

Sue

richc46 · Oct 29, 2010

Sue
Lets see what you have
Run a full anti virus scan
Download and run the full malwarebytes scan. Be sure to update first.

If you are clean, I have a few tricks that may help.

niemiro · Oct 31, 2010

This might just be the cause of the Network Card issue. Follow STEP 6, points 1-6 and 8 for your Network Card. Just see if this sorts the issue. However, as mentioned above, please run MBAM. http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

Malwarebytes' Anti-Malware a.k.a. MBAM - Download Free Version (freeware) - Homepage
Why? Malwarebytes' Anti-Malware is very good at removing the zlob trojan, virtumonde, and most other current infections. This single tool has replaced multiple tools that have been required in the past.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, confirm a check mark is placed next to the following:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
Then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. The rogue application should now be gone.

When completed, a log will open in Notepad. If you need to create a new topic, please paste this log with it.

Note: Some infections will prevent MBAM from running. If MBAM won't run, try renaming the file mbam-setup.exe to a random name, and then try again.

Thanks!

Richard

Lost network connection after sleep/hibernation

SueDeaunym

New Member

My Computer

System One

richc46

My Computer

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niemiro

Banned

My Computer

System One