Losing internet - one site or all?

R

robertjc

Member
I have Vista and DSL. I've had times where I'll go to a site and it will seem like the site is hanging. Then the network indicator (in the system tray) will turn to a "!".

My main question is, is it possible that something is wrong with one site, and Vista is "fooled" into thinking something is wrong with the whole internet connection??

Or is Vista always going to be accurate about losing the connection?

It doesn't happen often. Every few weeks I might suddenly see the globe disappear and there is just the two computers, but then the globe will return after a minute. However today I had to reboot the DSL modem and it was okay.
 

My Computer

System One

Welcome
I dont know of the OS being fooled. You are hanging because of the bad connection.
Take the speed test and then ping test and post results here.
Speedtest.net - The Global Broadband Speed Test
Try during clean boot. It may be a conflict
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

When it happens type event viewer in search, by search and take not of any errors, from administrative tab.

When it happens right click on the newtwork icon, lower right and then diagnose and repair.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi,

It sounds as though the internet connection is dropping off with your ISP. As the issue is intermittant, I would start with them & complete a Malwarebyte check just to confirm there are no nasties about on your system.

What antivirus/ Malware protection are you using?

If nothing try these options:-

Malwarebytes

http://www.microsoft.com/security_essentials/
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
The problem seems to happen once every 2-4 weeks so I'm just going to wait. The thing is, this time I got the "!" but in the past I just lost the blue globe.

I have run speedtests many times and it's always the same.
I use Norton IS 2009 - it seems to be okay.
 

My Computer

System One

Hi,

Limited connectivity is just that, you are connected to the network but at a low speed/ weak signal strength &/ or not the internet too.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Lottiemansion said:
Hi,

Limited connectivity is just that, you are connected to the network but at a low speed/ weak signal strength &/ or not the internet too.
Click to expand...

Is the problem between my computer and the DSL modem, or between the modem and the internet?

I have only one desktop computer and just the DSL modem.
 

My Computer

System One

Hi,

If you ask me, it looks like it could be with your ISP?

That is DSL to Modem or Modem to DSL they control the DSL!

Your bit its the Modem, if it's your equipment? If not it's theirs again.

One thing that is yours is the wireless card in your laptop or desktop PC.

How far away are you from the router? Range & walls etc. have a big influence on connectivity!
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
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