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Pinging - Wrong IP (tracert shows problem)

  1. #1



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    Join Date : May 2010
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    Vista Business x64, Vista Home Premium 32bit
    Local Time: 06:56 PM

    Pinging - Wrong IP (tracert shows problem)

    I'm trying to setup remote desktop to my wife's laptop from a desktop PC we have and I'm having some trouble. My desktop PC computer name is xtremeIXPC and my wife's laptop computer name is Brooke-PC I was able to narrow down the problem to the wrong IP address being returned when I ping her laptop with the command "Ping Brooke-PC" (returned IP was 184.106.31.166). Since I was getting the wrong IP address I did the following command "tracert Brooke-PC" and it went outside my network (over 30 hops) and looks like it went to Las Vegas, Denver, and then Chicago eventually finding the IP address...these names were in the hops. So I disconnected the Internet from my router and then everything worked as expected. I was able to Remote Desktop into my wife's laptop and when I pinged her computer the proper IP address came back (returned IP addres was 192.168.2.8). As soon as I connected the Internet everything went back to Vegas, Denver, and Chicago. Any ideas???

    I'm running Windows Vista x64 Business on both PC's, I have a Belkin n+ router, and I have Charter as my ISP.

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  3. #2
    Lottiemansion's Avatar

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    Join Date : Sep 2010
    Sheffield
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    Vista Home premium & Windows 7 (Dual Boot) 32 Bit
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    Re: Pinging - Wrong IP (tracert shows problem)

    Hi,

    You could disconnect one of them & ping your server (DNS) from each PC & see which one is infected as this all sounds a bit suspect to me.

    Download Malware bytes & check both systems: -

    Malwarebytes

    What antiVirus & firewall software are you using? Once you know what you have there will be more suggestions to come & this will indicate where to go or what to do!

      My System SpecsSystem Spec

  4. #3



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    Join Date : May 2010
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    Vista Business x64, Vista Home Premium 32bit
    Local Time: 06:56 PM


      Thread Starter

    Re: Pinging - Wrong IP (tracert shows problem)

    My current security is Microsoft Security Essentials. On top of that I have Malware Bytes and I also run CCleaner on a weekly basis. I was able to resolve the problem by performing the following:

    I went into my router and changed the default DNS servers (Belkin N+ router) to use Google DNS. Once I did this all of the problems disappeared; I was able to ping and receive the appropriate IP address from my wife's laptop and my desktop. I'm wondering if I had some false DNS servers or what? I clicked the checkbox in my router that said use the default DNS servers. Hmmmmm.

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  5. #4
    Lottiemansion's Avatar

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    Join Date : Sep 2010
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    Re: Pinging - Wrong IP (tracert shows problem)

    Hi,

    Not sure how that could have occurred though without human or malicious activity.

    Glad you have managed to find the solution to the problem.

    I will mark this thread as solved.

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  6. #5



    Account Suspended

    Join Date : Aug 2010
    Laytonsville, Maryland, USA
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    Vista Business 32bit SP2 (build 6002)
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    usa us maryland

     

    Re: Pinging - Wrong IP (tracert shows problem)

    Quote Originally Posted by xtremeIX View Post
    My current security is Microsoft Security Essentials. On top of that I have Malware Bytes and I also run CCleaner on a weekly basis. I was able to resolve the problem by performing the following:

    I went into my router and changed the default DNS servers (Belkin N+ router) to use Google DNS. Once I did this all of the problems disappeared; I was able to ping and receive the appropriate IP address from my wife's laptop and my desktop. I'm wondering if I had some false DNS servers or what? I clicked the checkbox in my router that said use the default DNS servers. Hmmmmm.
    Is this a wireless setup? If so, is the router secured to prevent anyone close enough (like in a car on the street in front of your house or sometimes even a neighbor if the signal is powerful enough) from accessing it and making unauthorized changes? The system should tell you if the connection is secure or unsecure. Be sure to secure it if it isn't already.

    Is Windows Firewall up and running on all PCs? Have you examined the exceptions being permitted to remove any you don't use or really need - thus closing down potential entry points into your systems? Please take a look and pare it down to only the essentials you require.

    If the problem occurs again, then I'd have to say you may be infected (or hacked) despite nothing detected by MSE or MBAM and would then try a few other free programs to check if anything is discovered - uninstalling the current program to use the new one each time since you don't want more than one AV program (this does not apply to AM or AS program) running on your system at the same time or it can cause comflicts or freezes or other problems. Use removal tools when appropriate http://www.raymond.cc/blog/archives/2009/05/05/comprehensive-list-of-uninstallers-or-removal-tools-for-antivirus-software/. You may also want to try the free Avira at: http://www.free-av.com/ and Avast at: http://www.avast.com/index. Reboot after completing all the scans. You may also want to try the free OneCare at http://onecare.live.com/site/en-us/center/whatsnew.htm and let it run all the options (except the registry cleaner) because that’s good maintenance (it will take some time to complete but can be done in the background).

    If nothing is still detected, I would post the situation in our Security Forum and let our security expert, Jacee, take a look using programs too sophisticated for most others (myself included) to confirm that you really are clean as changes like this that "magically" happen for no apparent reason are very often caused by some type of malware. While that's no guarantee (it could be something else though I honestly can't think of anything other than the security issue raised above), at least it rules it out as a cause and then we have the challenge of finding out what else might be causing this.

    I hope this helps.

    Good luck!

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