Playing large MMO's causes my laptop to stop recieving wireless internet.

Flyheight1

New Member
Okay, so i've looked all over the internet for some one with the same problem and found one or two threads with similar issues but none had any replies.

Issue: While playing games on my laptop (Like World of Warcraft and other such MMOs) my computer will stop receiving wireless signals. This happens usually about an hour or so of playing said game. The only way to get my laptop to get wireless internet again is to restart the laptop. I have this problem at multiple houses so i know its not the wireless routers. The only way i found on my own to ignore the issue is to use a ether net cord and connect to the router that way, but with the new internet company we have i can no longer do so because we had to move the router. Since spending money is more or less impossible i was hoping some one might have had a similar problem and resolved it.

I was thinking it may be a temperature issue since it usually happens when my laptop starts to get warm and the computer fan inside kicks on.

I use a: Compaq Presario c700 Notebook.
Windows Vista Home Premium (32bit)
broadcom 802.11b/g WLAN (Wireless device i think)

I'm no computer genius so if you need more info about my computer or something let me know. This has been a real problem for me and i really hope to have it resolved.
 

My Computer

System One

  • Manufacturer/Model
    Precario C700
Hi Flyheight1,

Welcome to Vista Forums!

Please follow the instructions in http://www.vistax64.com/network-sharing/284688-network-posting-tips.html and see if that helps (specifically step three) and, if not, perhaps the IPCONFIG will provide some clues.

Please download Speccy Speccy - System Information - Free Download and then post the exact detailed information about your wireless card - you probably gave the right information but this may provide additional data so I can find the EXACT card. I'd like to check its specifications and limitations.

As far as temperature goes, here are some options to check that (and in some cases, quite a few more things) to see if you are running so hot even the fan cannot compensate for it. If temperatures are within acceptable limits for that computer, then we can at least rule that out as a factor. Check and Monitor Computer (CPU and GPU) Temperature, Voltage or Fan Speed » My Digital Life. I believe most are free, but if not, don't spend money on this - get one of the free options.

Go to Start / Control Panel / Administrative Tools / Event Viewer and try to find the error that occurs when you lose the connection and need to reboot (there WILL be an error for that). It should be in the System section. If necessary, wait until it happens again and then check as soon as you log back in as it will be a relatively recent event and perhaps easier to find. Click on the error and then on the details tab and copy what is there and paste it to your next reply. This may help us identify the cause.

Once you know the specific wireless card, check for driver, firmware, and/or software updates for it from your computer manufacturer's site or from the wireless card manufacturer's site. Download and install the most recent ones available for your card and your version of Vista (even if the same as the ones you have installed - there may be some corruption and this should resolve it if that's the problem - and especially if they really are upgrades). Once you have the drivers, you can install them through Device Manager as follows: http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html (or however dictacted by the manufacturer if they have a special procedures).

I hope this helps or at least helps us focus in on the problem. If not, we'll try some other options to try to resolve the issue (or at least identify the cause).

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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