Basically, my computer is a Samsung and I use a wireless Internet connection.
We have a BT hub which was changed 2 weeks ago, my computer worked fine until a week ago when I turned it I and it would no longer connect to the Internet. I called BT and they went through lots of options.
Turned the Internet off and on
Tried manually putting in a new IP address
Reset the adapter and run troubleshooting
Connected the computer to the hub with a wire
None of these things worked! I was on the phone with them for an hour and a half. I saw some one on here tell another user to do a system restore, but I only have the option to restore it from 5 days ago, but it's now been 7 days since the problem started!
I really need the Internet, but I am useless. Does anyone have any clue how I can make it work again!?
Thank you so much for any help you can give