Windows Vista Forums

Connected to router but no Internet connection

  1. 21 Feb 2012 #1


    Stuc

    Newbie
    Join Date : Feb 2012
    Posts : 1
    Vista Home Basic
    Local Time: 03:00 PM

    Connected to router but no Internet connection

    Hello, I am a first timer on any forum but am lost at what to do to fix my problem. I am using my iPhone to access the net to try and find solutions.

    A couple of days ago my laptop was connecting to the net fine then later in the day we tried again and couldn't access the net. It has a strong router connection at home and also at another family members but no Internet access.

    I've spent a very long time with my ISP twice with no success. Ive googled and tried things for hours. Its running Vista Home Basic. Say local connection only, started saying the router is unidentified, tried the ipconfig thing in cmd, it wont ping, media disconnected errors show and the error on the web page is 105 unable to resolve the servers DNS address.



    Please let me know what else I need to let you know to try and fix this. Thank you

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  2. 21 Feb 2012 #2
    Yard Dog's Avatar
    Yard Dog

    Senior Member



    Join Date : Oct 2011
    Central Florida in a small town
    Posts : 2,174
    Vista Home Basic. 32 bit SP 2
    Local Time: 10:00 PM
    usa us florida

     

    Re: Connected to router but no Internet connection

    Hello, open up Control Panel , then open up Network Sharing Center, then on the left of that screen , press the Diagnose and repair . Post back how that works out please.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  3. 22 Feb 2012 #3


    Patty Ann

    Member
    Join Date : Jan 2010
    Posts : 11
    Vista Home Premium 32bit
    Local Time: 09:00 PM


     

    Re: Connected to router but no Internet connection

    Hi. I too am having the same problem with my router connection that Stuc is having except mine is a PC. I tried to fix the problem as Yard Dog suggested but it couldn't fix the connection.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  4. 22 Feb 2012 #4
    Yard Dog's Avatar
    Yard Dog

    Senior Member



    Join Date : Oct 2011
    Central Florida in a small town
    Posts : 2,174
    Vista Home Basic. 32 bit SP 2
    Local Time: 10:00 PM
    usa us florida

     

    Re: Connected to router but no Internet connection

    Did it say why not ?

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  5. 23 Feb 2012 #5


    Patty Ann

    Member
    Join Date : Jan 2010
    Posts : 11
    Vista Home Premium 32bit
    Local Time: 09:00 PM


     

    Re: Connected to router but no Internet connection

    Hi YD. When I ran Windows Network Diagnostics I got a message that said "Network diagnostics pinged the remote host but did not receive a response."

    Than it said; "Reset the network adapter "Wireless Network Connection 2". I than tried to connect to another website and once again I got another message that said; "Server Not Found".

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  6. 23 Feb 2012 #6


    Patonb

    Senior Member



    Join Date : Jul 2010
    Posts : 2,034
    Ultimate x64, home Prem 64
    Local Time: 10:00 PM
    canada

     

    Re: Connected to router but no Internet connection

    Have either of you reset in the proper manner?

    Turn off computer, unplug power cable from the router and/or modem.

    Then plug in the modem, wait till it's fully up, then plug in the router, let fully boot. Then boot up computer.
    *If you have a modem/router obviously they go on together*

    What brand and mode is your modem and router?

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  7. 23 Feb 2012 #7
    Yard Dog's Avatar
    Yard Dog

    Senior Member



    Join Date : Oct 2011
    Central Florida in a small town
    Posts : 2,174
    Vista Home Basic. 32 bit SP 2
    Local Time: 10:00 PM
    usa us florida

     

    Re: Connected to router but no Internet connection

    In addition to Patonb's suggestions, read this please : Troubleshoot network connection problems

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  8. 24 Feb 2012 #8


    Patty Ann

    Member
    Join Date : Jan 2010
    Posts : 11
    Vista Home Premium 32bit
    Local Time: 09:00 PM


     

    Re: Connected to router but no Internet connection

    Sorry I've not responded till now. I'm still at times not able to connect to the internet. Now as to all of the suggestions that you guys have given me, Patonb's and Yard Dog, still having connection problems. In fact while I am typing this reply, I had to wait because Firefox lost the internet connection for a minute. And when I than try to connect to I.E. I get this message; " Internet Explorer cannot display webpage". I hit the suggested message displayed "Diagnose Connection Problem" I get another message that says "Windows found a problem that cannot be repaired automatically connect internet provider". BTW I wanted to tell you I'm using a Cisco Valet Connector trying to connect to our Cisco 1000 Wireless Adapter. It use to work but than last week it started having issues that we have already addressed.

    I'm ready to go and buy Windows 7 and get rid of Vista. I hate the expense but I'm at my wits-end.

    Last edited by Patty Ann; 24 Feb 2012 at 09:41 AM.
      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  9. 24 Feb 2012 #9


    Patty Ann

    Member
    Join Date : Jan 2010
    Posts : 11
    Vista Home Premium 32bit
    Local Time: 09:00 PM


     

    Re: Connected to router but no Internet connection

    BTW I wanted to tell you I'm using a Cisco Valet Connector trying to connect to our Cisco 1000 Wireless Adapter. It use to work but than last week it started having issues that we have already addressed.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  10. 24 Feb 2012 #10
    Yard Dog's Avatar
    Yard Dog

    Senior Member



    Join Date : Oct 2011
    Central Florida in a small town
    Posts : 2,174
    Vista Home Basic. 32 bit SP 2
    Local Time: 10:00 PM
    usa us florida

     

    Re: Connected to router but no Internet connection

    A very basic step which gets overlooked is for the user to confirm they do not have malware/virus issues, the best way for this to be done is for user to run updated full scans of their anti virus program and if they do not already use Malwarebytes AntiMalware, then ask them to download the Free program , update it and run full scan. Get it here if you do not have it already . Post results of this please. Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
Page 1 of 2 12 LastLast
Connected to router but no Internet connection
« Temporary internet disconnect | Intermittent network connectivity after Netgear router crash »

Similar Threads
Thread Thread Starter Forum Replies Last Post
It seems that I am connected to the wireless router but not the internet..HELP summerdays812 Network & Sharing 10 05 Feb 2011
Messenger syas i have no internet connection when im connected to the internet. lauuraa Live Messenger 2 21 Apr 2010
Can't Connect wifi w/internet when connected to RJ45 to another Router (x64) notech Network & Sharing 5 04 Feb 2009
Connected wireless with no internet connection Mary Vista networking & sharing 1 11 Mar 2008
Internet connection will not stay connected Stan Vista networking & sharing 0 04 Apr 2007