slow speeds

calmat

Member
hi everyone

I have been having a problem with my internet speed, at the moment it is running
at .50mbs per sec.
I keep talking to my ISP and they keep telling me to check the same things.
This time they are telling me that

1 it could be my computer causing the problem
2 it could be my cordless phones causing the problem
3 it could be a virus or my firewall causing the problem

they have told me to plug my phone into the test socket and umplug my cordless
phones. All of this I have done before, it has not made any difference.
they have told me to plug an ethernet cable into the computer and leave it in for 72 hours and keep a check on speed using the bt speedchecker.
all of this i have done before. Can you please tell me if any of these things
can cause slow speeds and if not what could be causing the problem

regards calmat
 

My Computer

Perhaps it might be easier if you told us your system specs, your ISP rated speed, and your network setup.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
hell zigzag

i have sent snippet of my system.
my router is a ZyXEL wireless router and the speed i normally get is .750megs per sec.
I know that it is not very fast, but that is all i can get they tell me because of the
area that i live in.
what do you need to know about my network system

regards calmatacer system.JPG
 

My Computer

So either you are dial up, or some kind of Mobile network correct?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
hello zig zag

I am with the post office on a wireless network
I have just checked my speed and it has gone back up to .932mbs.
which is pretty good for my connection.
Why is this speed going up and down like a yoyo

calmat
 

My Computer

hello zigzag

since I sent you my last reply, my speed has been up and down.

.05mbs up to 1.2mbs then down to .590mbs and then back up to .852mbs.
This all happened in the space of a couple of hours, can you tell me why
this is happening.

regards calmat
 

My Computer

Do you have a cable modem?

If so, shut off your router. Then unplug the modem. Shut down.

Plug in the modem for a couple of minutes.

Then, turn off the router for a couple of minutes.

Restart.

You could also run the Windows Disk Cleanup utility and reboot. This will clean out temporary internet files and empty the recycle bin. Can make browsing speedier.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
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