Program won't connect

I have been struggling with this for days. I have a program I downloaded that needs to be able to go online. When I launch it it says "No internet connection" I have already done all the obvious things to trouble shoot and have come up short.

The last thing I tried was I created a new profile on my laptop, downloaded it again and ran it and it works fine! So it is a problem associated specifically with my profile. Does anyone know what this could be? It's driving me nuts!

Thanks, Joe

Hello Joe and welcome to the forums

Would you mind sharing with us what this program is? There isn't a lot we can do without knowing what this program is

Tom

Sure it is called Traffic Travis. This same thing happens when I try to update my ipod software it says "You are not connected to the internet" It has something specifically to do with my profile because if I switch to my wife's profile it works fine. the problem is I can't switch back and forth using it with what I am trying to do. because it involves transferring date to and from the program.

Here is some of the trouble shooting so far that has not worked:

Tried it with antivirus off and firewall off and with the UAC off.
Ran the following command prompts as administrator
netsh int ipv4 reset reset.log
netsh int ipv6 reset reset.log
netsh winsock reset catalog

So far no good

Hi Joe,

Thanks for the information And thanks for sharing with us what you've already tried, it should save some time.

Right, I would like you to try the following for me please:

Command Prompt

1. Open your start menu and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   ping 108.171.189.161 > %SYSTEMDRIVE%\tom982.txt
   
   start notepad.exe %SYSTEMDRIVE%\tom982.txt
   
   
4. This will create a text file called tom982.txt in the root folder of your main drive (e.g. C:\tom982.txt). Please copy and paste the contents of this into your next post. It should also open this file

That IP address resolves to traffictravis.com. The reason I'm getting you to ping the IP and not the domain itself, is to check whether the problem is with your DNS server settings (which resolve hostnames from IP addresses) or not.

Tom

Pinging 108.171.189.161 with 32 bytes of data:

Reply from 108.171.189.161: bytes=32 time=443ms TTL=50

Reply from 108.171.189.161: bytes=32 time=128ms TTL=50

Reply from 108.171.189.161: bytes=32 time=134ms TTL=50

Reply from 108.171.189.161: bytes=32 time=129ms TTL=50



Ping statistics for 108.171.189.161:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 128ms, Maximum = 443ms, Average = 208ms

Hi Joe,

Okay, no problems there Let's have a look at your user's internet settings then. Can you repeat the above instructions for command prompt, but use these commands instead:

reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" > %SYSTEMDRIVE%\tom982.txt

start notepad.exe %SYSTEMDRIVE%\tom982.txt

Then copy and paste the contents into your next post please

Tom

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
IE5_UA_Backup_Flag REG_SZ 5.0
User Agent REG_SZ Mozilla/4.0 (compatible; MSIE 8.0; Win32)
EmailName REG_SZ IEUser@
AutoConfigProxy REG_SZ wininet.dll
MimeExclusionListForCache REG_SZ multipart/mixed multipart/x-mixed-replace multipart/x-byteranges
UseSchannelDirectly REG_BINARY 01000000
EnableHttp1_1 REG_DWORD 0x1
PrivDiscUiShown REG_DWORD 0x1
WarnOnIntranet REG_DWORD 0x1
EnableNegotiate REG_DWORD 0x1
WarnOnPost REG_BINARY 01000000
UrlEncoding REG_DWORD 0x0
SecureProtocols REG_DWORD 0xa0
PrivacyAdvanced REG_DWORD 0x0
ZonesSecurityUpgradeDone REG_DWORD 0x1
DisableCachingOfSSLPages REG_DWORD 0x0
WarnonZoneCrossing REG_DWORD 0x0
CertificateRevocation REG_DWORD 0x1
MigrateProxy REG_DWORD 0x1
ProxyEnable REG_DWORD 0x0
GlobalUserOffline REG_DWORD 0x0
ZonesSecurityUpgrade REG_BINARY 649C9B530A08CC01
EnableAutodial REG_DWORD 0x1
NoNetAutodial REG_BINARY 01000000
ProxyOverride REG_SZ *.local

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Activities
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Cache
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Http Filters
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Lockdown_Zones
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Passport
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Protocols
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\TemplatePolicies
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Url History
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Wpad
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones

No luck there either

Where did you get the installer from? Do you have a valid license for this?

Have you tried contacting their technical support?

Tom

I don't know what you mean by

Where did you get the installer from? Do you have a valid license for this?

Click to expand...

I just downloaded it and installed it. I have been doing an exhaustive go round with their tech support and they have been very helpful and done everything they can and report that they are having no such issue with any other users.

I am in process with one of there developers to try and fix it but he is not having any luck so far and I am waiting to hear back from him again. He had me run tests similar to what you did.

I'm sure it is something to do with my computer login profile because like I said it works fine if I switch over to my wife's profile and use it.

Here are the results of one of the tests:

MiniToolBox by Farbar Version: 09-06-2012
Ran by jmk909er (administrator) on 12-06-2012 at 19:44:17
Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Atheros AR5007 802.11b/g WiFi Adapter = Wireless Network Connection (Connected)
NVIDIA nForce Networking Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Koppel-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Networking Controller
Physical Address. . . . . . . . . : 00-1F-16-7E-91-07
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-24-2C-62-ED-7F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9115:7867:cbc5:89c3%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.9(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, June 12, 2012 5:24:18 PM
Lease Expires . . . . . . . . . . : Wednesday, June 13, 2012 5:24:18 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 218113068
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-9E-00-CD-00-24-2C-62-ED-7F
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4EB2B98A-1131-4FF3-A473-E2A55A7B8E4B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4EB2B98A-1131-4FF3-A473-E2A55A7B8E4B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:b2:151f:3f57:fef6(Preferred)
Link-local IPv6 Address . . . . . : fe80::b2:151f:3f57:fef6%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 18:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{ECD79595-7EC7-4265-A873-B7359EBAF7B0}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4007:800::1001
74.125.239.0
74.125.239.1
74.125.239.2
74.125.239.3
74.125.239.4
74.125.239.5
74.125.239.6
74.125.239.7
74.125.239.8
74.125.239.9
74.125.239.14



Pinging google.com [74.125.224.231] with 32 bytes of data:

Reply from 74.125.224.231: bytes=32 time=42ms TTL=56

Reply from 74.125.224.231: bytes=32 time=25ms TTL=56



Ping statistics for 74.125.224.231:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 25ms, Maximum = 42ms, Average = 33ms

Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 72.30.38.140
98.139.183.24
209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=76ms TTL=54

Reply from 209.191.122.70: bytes=32 time=208ms TTL=54



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 76ms, Maximum = 208ms, Average = 142ms

Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Request timed out.

Request timed out.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 1f 16 7e 91 07 ...... NVIDIA nForce 10/100/1000 Mbps Networking Controller
10 ...00 24 2c 62 ed 7f ...... Atheros AR5007 802.11b/g WiFi Adapter
1 ........................... Software Loopback Interface 1
19 ...00 00 00 00 00 00 00 e0 isatap.{4EB2B98A-1131-4FF3-A473-E2A55A7B8E4B}
23 ...00 00 00 00 00 00 00 e0 isatap.{4EB2B98A-1131-4FF3-A473-E2A55A7B8E4B}
12 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
18 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
20 ...00 00 00 00 00 00 00 e0 isatap.{ECD79595-7EC7-4265-A873-B7359EBAF7B0}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.9 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.9 281
192.168.1.9 255.255.255.255 On-link 192.168.1.9 281
192.168.1.255 255.255.255.255 On-link 192.168.1.9 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.9 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.9 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
18 18 ::/0 On-link
1 306 ::1/128 On-link
18 18 2001::/32 On-link
18 266 2001:0:4137:9e76:b2:151f:3f57:fef6/128
On-link
10 281 fe80::/64 On-link
18 266 fe80::/64 On-link
18 266 fe80::b2:151f:3f57:fef6/128
On-link
10 281 fe80::9115:7867:cbc5:89c3/128
On-link
1 306 ff00::/8 On-link
18 266 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/12/2012 04:18:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2012 04:17:53 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 21 217.43.168.192.in-addr.arpa. PTR Koppel-Laptop.local.

Error: (06/12/2012 04:17:53 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.43.217:5353 23 217.43.168.192.in-addr.arpa. PTR Koppel-Laptop-2.local.

Error: (06/12/2012 03:42:12 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{D52C6DA9-E9CC-4E60-8406-1E6EACE78CDC}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (06/12/2012 08:47:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6926

Error: (06/12/2012 08:47:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6926

Error: (06/12/2012 08:47:12 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/12/2012 08:47:10 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5694

Error: (06/12/2012 08:47:10 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5694

Error: (06/12/2012 08:47:10 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (06/12/2012 05:24:17 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.43.217 for the Network Card with network address 00242C62ED7F has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (06/12/2012 04:18:03 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (06/12/2012 05:59:11 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (06/11/2012 05:08:02 PM) (Source: Service Control Manager) (User: )
Description: 30000Netman

Error: (06/11/2012 04:19:01 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (06/11/2012 04:18:07 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.43.217 for the Network Card with network address 00242C62ED7F has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (06/11/2012 07:31:41 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (06/11/2012 06:30:20 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (06/11/2012 06:09:26 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (06/11/2012 05:54:00 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058


Microsoft Office Sessions:
=========================
Error: (06/12/2012 04:18:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/12/2012 04:17:53 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding 21 217.43.168.192.in-addr.arpa. PTR Koppel-Laptop.local.

Error: (06/12/2012 04:17:53 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.43.217:5353 23 217.43.168.192.in-addr.arpa. PTR Koppel-Laptop-2.local.

Error: (06/12/2012 03:42:12 PM) (Source: EventSystem)(User: )
Description: 80070005EventSystem.EventSubscription{D52C6DA9-E9CC-4E60-8406-1E6EACE78CDC}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (06/12/2012 08:47:12 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6926

Error: (06/12/2012 08:47:12 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6926

Error: (06/12/2012 08:47:12 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/12/2012 08:47:10 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5694

Error: (06/12/2012 08:47:10 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5694

Error: (06/12/2012 08:47:10 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


=========================== Installed Programs ============================

3M Products Update version 2011-11 for Microsoft Office 2010
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.3)
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Adobe Shockwave Player (Version: 11.0)
aioprnt (Version: 5.3.1.0)
aioscnnr (Version: 6.2.3.10)
aioscnnr (Version: 7.3.4.0)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
Atheros Driver Installation Program (Version: 5.2)
Avery Template - U_0332_01_L (Version: 1.0.0.0)
Avery Template (Version: 2.0.0.0)
AXIS Media Control Embedded
Battery Alarm (Version: 1.0.0)
Bonjour (Version: 3.0.0.10)
C4USelfUpdater (Version: 1.00.0000)
CamStudio Lossless Codec
CamStudio OSS Desktop Recorder (Version: 2.6 Beta r294)
CCleaner (Version: 3.00)
center (Version: 6.2.5.0)
ColorPic (Version: 4.1)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant HD Audio (Version: 4.58.1.0)
Content Transfer (Version: 1.3.0.23190)
Coupon Printer for Windows (Version: 5.0.0.1)
CyberLink DVD Suite (Version: 6.0.2203)
D3DX10 (Version: 15.4.2368.0902)
Debut Video Capture Software
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DivX Setup (Version: 2.6.1.8)
essentials (Version: 6.0.14.0)
ESU for Microsoft Vista (Version: 1.0.0)
Fishdom
Google Chrome (Version: 19.0.1084.56)
Google Drive (Version: 1.1.3019.542)
Google Earth (Version: 6.1.0.5001)
Google Talk Plugin (Version: 2.9.10.7526)
Google Update Helper (Version: 1.3.21.111)
GoToMeeting 5.1.0.880 (Version: 5.1.0.880)
HDAUDIO Soft Data Fax Modem with SmartCP
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
HiJackThis (Version: 1.0.0)
HP Customer Experience Enhancements (Version: 5.7.0.2664)
HP Doc Viewer (Version: 1.03.0001)
HP DVD Play 3.7 (Version: 3.7.0.5723)
HP Product Detection (Version: 11.14.0001)
HP Quick Launch Buttons 6.40 H2 (Version: 6.40 H2)
HP Support Assistant (Version: 5.2.9.2)
HP Total Care Advisor (Version: 2.4.4941.2798)
HP Total Care Setup (Version: 1.1.1983.2818)
HP Update (Version: 4.000.010.008)
HP User Guides 0118 (Version: 1.01.0000)
HP Wireless Assistant (Version: 3.00 K2)
HPAsset component for HP Active Support Library (Version: 3.0.0.7)
iTunes (Version: 10.6.1.7)
Java Auto Updater (Version: 2.1.6.0)
Java(TM) 6 Update 31 (Version: 6.0.310)
Java(TM) 6 Update 7 (Version: 1.6.0.70)
Java(TM) 7 Update 4 (Version: 7.0.40)
JavaFX 2.1.0 (Version: 2.1.0)
Juno Preloader (Version: 1.0.0)
Kodak AIO Printer (Version: 7.3.4.0)
KODAK AiO Software (Version: 7.3.8.20)
Lame ACM MP3 Codec
LiveUpdate 3.3 (Symantec Corporation) (Version: 3.3.0.92)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Live Search Toolbar (Version: 3.0.541.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Sync Framework 2.0 Core Components (x86) ENU (Version: 2.0.1578.0)
Microsoft Sync Framework 2.0 Provider Services (x86) ENU (Version: 2.0.1578.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Music Manager
muvee Reveal (Version: 7.0.35.6951)
My HP Games (Version: 1.0.0.62)
NetWaiting (Version: 2.5.52)
NetZero Preloader (Version: 1.0.0)
NVIDIA Drivers (Version: 1.5)
NWZ-E350 WALKMAN Guide (Version: 2.1.0.17210)
ocr (Version: 6.2.3.50)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Picasa 3 (Version: 3.8)
Power2Go (Version: 6.0.2202)
PowerDirector (Version: 7.0.2201)
PreReq (Version: 6.2.3.0)
PVSonyDll (Version: 1.00.0001)
QuickTime (Version: 7.72.80.56)
Segoe UI (Version: 15.4.2271.0615)
Success Estimator (Version: 8.1.0.21)
SUPERAntiSpyware (Version: 4.45.1000)
Symantec Endpoint Protection (Version: 11.0.5002.333)
Synaptics Pointing Device Driver (Version: 11.1.3.0)
SyncToy 2.1 (x86) (Version: 2.1.0)
Traffic Travis 4.1.0
TurboTax 2009
TurboTax 2009 wrapper (Version: 009.000.0145)
TurboTax 2011
TurboTax 2011 wcaiper (Version: 011.000.1458)
TurboTax 2011 WinPerFedFormset (Version: 011.000.2783)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0449)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0211)
TurboTax 2011 wrapper (Version: 011.000.0121)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2523113)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VoiceOver Kit (Version: 1.42.128.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
WinPatrol (Version: 19.3.2010.5)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 50%
Total physical RAM: 2813.69 MB
Available physical RAM: 1404.13 MB
Total Pagefile: 5855.8 MB
Available Pagefile: 4472.07 MB
Total Virtual: 2047.88 MB
Available Virtual: 1946.43 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:138.69 GB) (Free:72.67 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10.36 GB) (Free:1.78 GB) NTFS

========================= Users: ========================================

User accounts for \\KOPPEL-LAPTOP

Administrator Guest jmk909er
Sweet Irene


**** End of log ****