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Laptop wifi connected to router but no internet access

  1. #1



    Newbie
    Join Date : Jun 2012
    Posts : 2
    Windows Vista Home Basic 32bits
    Local Time: 09:34 AM

    Laptop wifi connected to router but no internet access

    Hi everybody!

    I would be happy if anybody could help me solve my network connection problems. I am trying to connect my laptop to internet via wireless router and modem. It successfully connected to router there is no internet access. I have tried wire connection directly to the modem, and it worked. I also know the wireless router is working fine due to we have phones that wirelessly connected to the router, and they are also getting internet access.

    Please help!

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  3. #2



    Senior Member



    Join Date : Jul 2010
    Posts : 2,216
    Ultimate x64, home Prem 64
    Local Time: 08:34 PM
    canada

     

    Re: Laptop wifi connected to router but no internet access

    I would firstly, double check security and you typed your passkey in right.. sounds dumb but has fixed many peoples errors. Also make sure you didn't block your MAC Adrees.

    If still no go, turn off the router security then try to connect.

    If no go try updating the drivers.

    If still no go then we got issues.

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  4. #3



    Newbie
    Join Date : Jun 2012
    Posts : 2
    Windows Vista Home Basic 32bits
    Local Time: 09:34 AM


      Thread Starter

    Re: Laptop wifi connected to router but no internet access

    Hi Patonb

    I have updated my wireless network adapter driver and it works fine now.

    Thank you very much.


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  5. #4



    Newbie
    Join Date : Oct 2012
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    Vista Home Premium (Service Pack 2) 32-bit
    Local Time: 08:34 PM


     

    Re: Laptop wifi connected to router but no internet access

    Quote Originally Posted by hunty9559 View Post
    Hi Patonb

    I have updated my wireless network adapter driver and it works fine now.

    Thank you very much.

    I don't suppose you'd care to enlighten someone who has the same issue but doesn't know how to go about 'updating drivers'? (please)

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  6. #5
    Madhur B's Avatar

    Dell Social Media Team
    Join Date : Sep 2012
    Hyderabad
    Posts : 343
    win7 Ultimate x32 bit
    Local Time: 07:04 AM
    india

     

    Re: Laptop wifi connected to router but no internet access

    Hi jdholland93,

    To update the wireless drivers on the computer please follow the steps mentioned below:

    1. Click Start.
    2. Right click computer.
    3. Click Manage.
    4. Click Device manager.
    5. To go network adapter and update the wireless driver. Please use the following link for detailed instructions to update the wireless drivers: Device Manager - Install Driver
    6. You can also go to the manufacturer website and update to the latest wireless drivers.

    Please post back with the results.

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  7. #6



    Senior Member



    Join Date : Jul 2010
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    Re: Laptop wifi connected to router but no internet access

    Quote Originally Posted by jdholland93 View Post
    Quote Originally Posted by hunty9559 View Post
    Hi Patonb

    I have updated my wireless network adapter driver and it works fine now.

    Thank you very much.

    I don't suppose you'd care to enlighten someone who has the same issue but doesn't know how to go about 'updating drivers'? (please)
    You need to be a bit more specific.../ and we'll help

      My System SpecsSystem Spec

  8. #7



    Newbie
    Join Date : Nov 2012
    Posts : 1
    Vista Home Premium
    Local Time: 07:34 PM


     

    Re: Laptop wifi connected to router but no internet access

    Hello all,

    I just wanted to stop in to express my appreciation for your help. I never got around to posting my issue, but I spent considerable time reviewing this and other forums. Today, I have spent about 8 hours trying to figure out my issue. Finally, the answer was here: update the network adapter driver!

    I have a Toshiba Satellite running Windows Vista Home Premium. Like another poster, I was able to connect to my AT&T U-verse Wi-Fi modem, but had no internet access. Access was possible with the ethernet. In addition, numerous devices in the house were connected with no problem.

    As the computer is older (2007), the driver is old as well and had not been updated. Before reading about this possible solution, I had run a Microsoft "Fix It" for the DHCP; I had raised the power output to deal with a potential 802.11 issue; and I had struggled with the Network Location issue of not being able to make my wireless connection "Private," as it kept defaulting to "Public" mode (I was told this could be the issue). Once I updated the driver and connected wirelessly, the network connection switched to "Private" on its own, as I had set it.

    I did exactly what Madhur suggested by going to the Devices section and clicking on "Update Driver" for my Atheros network adapter. The computer found the update on its own and installed it. Thanks in particular to Madhur!

    Anyhow, thank you for your help. Hopefully, someone else with the same issue will be spared some suffering by reading this post. Cheers!

      My System SpecsSystem Spec

  9. #8



    Newbie
    Join Date : Nov 2012
    Posts : 2
    vista ultimate
    Local Time: 08:34 PM


     

    Re: Laptop wifi connected to router but no internet access

    Help please!!!! My Dell XPS Studio laptop running Vista ultimate stopped connecting to my wireless internet, it does say it connected to to the router "limited" I have tried all sorts of things. reset the router, reinstalled OS on the laptop. some winsock fix steps, nothing has worked.

    I have comcast internet, linksys router, all other computers connect just fine.

    the laptop will connect wired just not wireless. I have also tried connecting to the unsecure side of my wireless network same thing happens. no errors listed on the device manager. drivers are updated.

    thanks if you can help

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  10. #9
    Madhur B's Avatar

    Dell Social Media Team
    Join Date : Sep 2012
    Hyderabad
    Posts : 343
    win7 Ultimate x32 bit
    Local Time: 07:04 AM
    india

     

    Re: Laptop wifi connected to router but no internet access

    Hi,

    Delete the wireless connections (profiles) which would be present in the computer. Here is the link to delete the wireless connections: How to Delete Multiple Wireless Connections in Windows | eHow.com

    Connect to one of the wireless networks and check if it works.

    If issue persists, follow the steps in below mentioned link and check if it works: Wireless Network not connecting to internet, (Showing limited or - Microsoft Community

    Please post the results.

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  11. #10



    Newbie
    Join Date : Nov 2012
    Posts : 2
    vista ultimate
    Local Time: 08:34 PM


     

    Re: Laptop wifi connected to router but no internet access

    I figured out the problem. I had to update the firmware on my Linksys router. Once I did that it connected and is still up and running.

    For some reason it did not affect any of my other 4 computers or phones or gaming devices, but only the one computer.

    alot of work and frustration for a simple update to a router.

      My System SpecsSystem Spec


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