Connected to secured network but not the internet

monmil

Member
I have a great secured wireless connection that works with all of computers in the house except my laptop it says "connected" but there is no internet connection the two computers light up but it doesn't have the blue ball in the middle..what is the problem please help.
 

My Computer

I have a great secured wireless connection that works with all of computers in the house except my laptop it says "connected" but there is no internet connection the two computers light up but it doesn't have the blue ball in the middle..what is the problem please help.
Hello monmill. A most frequent cause of blocking Internet access is Anti-Virus / Firewall / Spam Blocking software that has blocked Internet access for security reasons. One way to test this idea is to turn it all off temporarily to see if access is restored. Then configure the security software to allow access to the Internet.

Cheers!
Robert
 

My Computer

Have you tried it unencrypted? Perhaps your router is using en encryption type not supported by your laptop. Did you make sure that the encryption settings match?
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
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