Vista ; ubee wireless modem/router. Unidentified network

S

shannonkeys

Member
I recently moved and we had our modem/router upgraded to a Ubee . When the tech was here I didn't think to have my laptop on so he could also hook that up. I have never had an issue connecting to WiFi . When I connect to our WiFi it shows connected but then shows "unidentified network" and i cant access the internet.

We talked to several techs over the phone, did troubleshooting, cant figure it out. They say its my laptop. I know it isn't. I have tried to search on the internet and tried anything I can find , but nothing is working.

Has anyone had this issue or know how to resolve it? Please help if so! Thank you!
 

My Computer

System One

Is the work group on your laptop set the same as that of your pc or whatever the modem is connected to?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
Networks aren't my bag either. I'm just a user like you and have just a little experience with this.

On the computer with the router, go to Control Panel, Network and Sharing. Make sure that the diagram shows the computer connected to a network and the internet. Also make sure network discovery is on. Does the name of the computer in the diagram match the name of that computer?

Do you have this problem when the laptop is in the same room as the router?

On my workstation laptop, there's a switch on the side for connecting to a wireless network. If you have such a switch, you might switch it off and then back on.

One other thing to try is to pull the power plug on the Ubee and let it set for a minute or two. Plug it back in. Does that help?
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
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