Outlook 2007 will not load, cannot access folders

Bob Anderson

New Member
New Office 2007 installed on new Vista Ultimate 64 based system and decided to transfer settings from XP system. Unfortunately, can not get Cisco VPN running on Vista 64 system and when I try and run, Outlook, I get a:

Cannot open the Outlook window. The set of folders cannot be opend. Attemp to log on to Microsoft Exchange has failed.

Is there anyway to reset Outlook to a fresh clean start? I have re-loaded Office 2007 twice trying to clean off the old data so that I can manually set Outlook up with out it looking for Microsoft Exchange.

Any help would be appreciated.

Bob
 

My Computer

Couple of problems addressed:

1) once I realized that the Mail folder is in the 32 bit program folder in the Control Panel. It was easy to fix some of the links and push the Exchange email to come-up in Off-line mode. This is due to a lack of Cisco VPN service for Vista based systems.

2) Retested and investigated with IT department for either updated Cisco VPN software or ability to use Cisco's SSL VPN which we have implemented world wide. Neither work with Vista and Cisco's only response if for their customers to upgrade their systems to AnyConnect. As a global company, we will not be doing that soon so will need to use HTML version to access corporate email.

Considering the importance and size of the business community that uses Cisco VPN products and the perceived desire by MS to get Vista into that market, one would think that they would bend over to ensure their customers were serviced well by one of them not requiring a major over-haul of their VPN service!

If anyone finds a ways to work around the VPN issue, would be greatly appreciative.

Cheers

Bob
 

My Computer

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