COM Surrogate Error + Photoshop CS3

U

uncletax

New Member
I'm using Vista Ultimate 64.

Basically anytime I want to open or create any file of any type in Photoshop CS3 I get a COM Surrogate Error (2, one followed after the other). I hit cancel on both and then the file opens with no problems obviously, however it's extremely annoying when say opening 10 images I need to work on (gotta close 20 error boxes then).

I do have service pack 1 installed, however the problem existed prior to that. I have searched and everyone seems to say they are related to video codecs like Xvid or ffdshow or Nero, neither of which I use or have ever installed.

Even stranger is that this problem never used to happen and then it just started happening out of no where. There was no hardware change or software installed to make this happen. Any ideas or advice would be greatly appreciated.
 

My Computer

System One

(sorry but my english is very poor:o)

But why happens this error only with photoshop?¿? It's strange that explorer and ahyone program with videos or photos don't crash cum surrogate...

I'll try unistall all codecs and install this ones....

Thanks...;)

Edit: Nooo...I try your codecs and don't work... I unistall nero too.... :(

I think it's a problem with photoshop, any plug-ing or I don't know... only crash when open an image or a new document... then works fine
 
Last edited:

My Computer

System One

i have problems in both xp and vista x64 with photoshop cs3, apparently it isnt fully compatible with x64, the best it will be that adobe make a patch or the cs4 version fully compatible with x64, in my case it crashes without any reason, thats it.
 

My Computer

System One

  • CPU
    intel pentium 4 3.00-3.00 ghz
    Motherboard
    asrock 775VM800
    Memory
    markvision ddr333 2 gbs (2 modules of 1 gbs every module)
    Graphics Card(s)
    nvidia geforce 6200
    Hard Drives
    1:unknown manufacturer, 160 gbs-ntfs uncompressed
    2:unknown manufacturer, 80 gbs-ntfs compressed
Adobe has already committed to making CS4 x64 compliant with Windows and Linux.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
Thanks to a DEP problem i am trying to solve here, maybe this trick could help :)
Control panel / System / Advanced System.... Then click on Parameters in front of Performances and go to the DEP tab.
Choose Activate DEP except for.... and add: "C:\Windows\System32\dllhost.exe"
You will be warned and Com surrogate will be displayed and ticked.
Apply, reboot and the problem should be solved (i did not test as i never had this error, so i am guessing)
 

My Computer

System One

I can't activate DEP except for dllhost.exe because is a 64 bits program... only lets except with 32 bits exe... :'(

NOTE:
The problem...

Firma del problema
Nombre de evento de problema: APPCRASH
Nombre de la aplicación: DllHost.exe
Versión de la aplicación: 6.0.6000.16386
Marca de tiempo de la aplicación: 4549bbff
Nombre del módulo con errores: StackHash_0dd0
Versión del módulo con errores: 6.0.6000.16386
Marca de tiempo del módulo con errores: 4549d372
Código de excepción: c0000374
Desplazamiento de excepción: 00000000000c87b7
Versión del sistema operativo: 6.0.6000.2.0.0.256.1
Id. de configuración regional: 3082
Información adicional 1: 0dd0
Información adicional 2: 8d9417c00b3d45ed3f49a74b1c295d7f
Información adicional 3: e164
Información adicional 4: b7f9fa67c23d98e6d5db710b8d41dfb0
 
Last edited:

My Computer

System One

You must log in or register to reply here.
Back
Top