Problems Installing Office 2007 SP1!

ThÉoPatrizi

New Member
Hi there guys.......
may you guys confirm me my doubt?!

I cant finish installing the office sp1, I allready installed the 946691 update and it gives me the same error.
I am starting to think it is ther free space on mu C: drive, that is a bit under 4gb!

What you guys think?
 

My Computer

System One

  • CPU
    Athlon x2 4400
    Motherboard
    Asus M2N-E SLI
    Memory
    2x Kingston 1GB ddr2 667mhz
    Graphics Card(s)
    Geforce 8500GT
    Hard Drives
    2x Seagate 250gb = 1 500gb raid-0 stripe.
Hello ThÉoPatrizi,

First off, can you please post the error message you get or take a screenshot of it? 4GB shouldn't be a problem for Microsoft Office itself (Only 200-500mb), but that is dangerously low. I recommend you uninstall some unused programs with the Windows Uninstaller.

Go to Control Panel -> Programs, Uninstall a Program.

You should try to keep more than 15gb if possible, this allows for maximum system performance and is considered a "safe" level for your pc to be at.

We will try to help you more when you post the error your getting.


ZeratuelX
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Dual Intel Core 2 Duo E6850 @ 3.0 GHz
    Motherboard
    ACPI x86
    Memory
    4GB
    Graphics Card(s)
    nVidia GeForce 8800 GT
    Sound Card
    IDT High Definition Audio
    Monitor(s) Displays
    SyncMaster 2493HM Digital 24" Widescreen
    Screen Resolution
    1920 x 1200
    Hard Drives
    Dual Western Digital 500GB Disk Drives
    Keyboard
    Logitech G11 Gaming Keyboard
    Mouse
    Logitech G5 Gaming Mouse
    Internet Speed
    6k KB/s DL, 700 KB/s UP
Hi there, i will copyhere my exact problem!
I allready tried that solution but it did not work!!

SYMPTOMS

When you try to install the 2007 Microsoft Office suite Service Pack 1 (SP1) from Microsoft Update, you receive the following error message:Installation Failure: Windows failed to install the following update with error 0x80070643: 2007 Microsoft Office Suite Service Pack 1 (SP1).
When you try to install the 2007 Microsoft Office suite Service Pack 1 (SP1) from the Setup file, you receive the following error message: 2007 Microsoft Office Suite Service Pack 1 (SP1) has stopped working.
Additionally, when you try to install the 2007 Microsoft Office suite Service Pack 1 (SP1), an error message that resembles one of the following is logged in the 2007 Microsoft Office suite Service Pack 1 (SP1) installation log: •Error message 1Error 1935.An error occurred during the installation of assembly component {46174A62-FAFE-4BD6-9662-F9A9F588F034}. HRESULT: 0x80131047. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.InfoPath.Client.Internal.Host,fileVersion="12.0.6215.1000",version= "12.0.0.0000000",culture="neutral",publicKeyToken="71E9BCE111E9429C"
Error message 2Error 1935.An error occurred during the installation of assembly component {04E73476-518E-4B6A-8E10-021A00078847}. HRESULT: 0x80131047. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.Office.Interop.PowerPoint,fileVersion="12.0.6211.1000",version="12.0.0.000 0000",culture="neutral",publicKeyToken="71E9BCE111E9429C"
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CAUSE

The installation of the 2007 Microsoft Office suite Service Pack 1 (SP1) fails with error 1935 or with error 78F. This failure occurs when the Windows Installer encounters a reference either to a drive that no longer exists or to a removable media device that contains no readable media. For example, this failure may occur when the Windows Installer encounters a reference to an empty DVD drive or to an empty CD drive. The issue is not caused by the update design of the 2007 Microsoft Office suite Service Pack 1 (SP1).Back to the top

RESOLUTION

This issue is resolved by update 946691 for the 2007 Office system. Update 946691 is provided to resolve the problem that you may experience when you install the 2007 Microsoft Office suite Service Pack 1. You must install update 946691 on you computer before you install 2007 Microsoft Office suite SP1.

The following file is available for download from the Microsoft Download Center:

Download.gif
Download the Office2007-kb946691-fullfile-x86-glb.exe package now. (Download details: Update for the 2007 Microsoft Office System (KB946691))

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591 (How to obtain Microsoft support files from online services) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file. Back to the top

WORKAROUND

To work around this issue, use one of the following methods.Back to the top
Method 1

Remove the 2007 Microsoft Office suite by using the Add or Remove Programs item in Control Panel. Then, reinstall the 2007 Office suite by using the 2007 Office installation CD.

To do this, follow these steps. Remove the 2007 Office suite

1.Exit all programs.2.Click Start, and then click Control Panel.3.Double-click Add or Remove Programs.

Note In Windows Vista, click Uninstall a Program or Programs and Features.4.In the Programs list, click Microsoft Office Edition 2007, and then click Remove. In this item, Edition is a placeholder for the edition of Office that you installed.

Note In Windows Vista, click Uninstall. 5.Click Yes when you receive the following message: Are you sure you want to remove Microsoft Office Edition 2007?
6.When the removal operation is complete, click Close.Reinstall the 2007 Office suite

1.Insert a 2007 Office installation CD into the drive.

Note If your version of the 2007 Office suite is a preinstalled version, the installation CD is packaged in the white box that was included with your computer.

SecurityShield.jpg
If you are prompted for an administrator password or for confirmation in the User Account Control dialog box, click OK, or click Continue.2.Enter the product key.

Note If your version of the 2007 Office suite is a preinstalled version, the product key is located on the back of the CD case. 3.Read the Microsoft Software License Terms, click to select the I accept the terms of this agreement check box, and then click Next.4.Select the type of installation that you want, and then start the installation process.5.When the installation process is complete, click Finish.Back to the top
Method 2

Put a readable DVD or CD in the DVD drive or in the CD drive before you install the 2007 Microsoft Office suite Service Pack 1 (SP1).

Note We do not recommend that you use Method 2. On some operating systems, Method 2 allows for the drive to be accessed so that the 2007 Microsoft Office suite Service Pack 1 (SP1) can be installed successfully. However, the issue with the original invalid drive still exists. Additionally, this issue may recur when you apply future 2007 Office updates.
 

My Computer

System One

  • CPU
    Athlon x2 4400
    Motherboard
    Asus M2N-E SLI
    Memory
    2x Kingston 1GB ddr2 667mhz
    Graphics Card(s)
    Geforce 8500GT
    Hard Drives
    2x Seagate 250gb = 1 500gb raid-0 stripe.
Anyone?
 

My Computer

System One

  • CPU
    Athlon x2 4400
    Motherboard
    Asus M2N-E SLI
    Memory
    2x Kingston 1GB ddr2 667mhz
    Graphics Card(s)
    Geforce 8500GT
    Hard Drives
    2x Seagate 250gb = 1 500gb raid-0 stripe.
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Top