Vista - turbocad deluxe 15 crashing upon save

I'm having some compatability issues with Turbocad and my vista premium home OS. whenever I try to save it crashes the program and says unhandled exception. access violation. i've tried the following.

disabled Data Execution Prevention.
disabled user acces control
i am running as an administrator
ive reinstalled it numerous times w/ firewall on and off

also it says that it needs a symols file for the binary codes to run debugger
i am a machinist not a comp. guy and this laptop is brand new and was purchased just to run turbocad and quickbooks. so far all i have had is problems

please help.

Hi nicolacycles,

Welcome to the forums.

Looks like there are updates to Tcad Deluxe 15:
TurboCAD 15 Updates
Also wherever your trying to save the file, make sure you have permission to that folder.

Raj

thanks brother i'll try those in the next vouple of days and get back to you.

Hi Nicolacycles,
I purchased TurboCad v15 Pro and am having exactly the same problems.
Did you resolve your issues?

Regds,
cadmann99

no satisfaction yet I have tried everything. just waiting for a clue.

OK, sorry to hear that.
I have just had successful fix which you might care to try:

My computer is an Acer which has somthing called "Acer eData Security" installed by default. I removed this program and now I can use TurboCad - no problems!

I have seen other threads in which this security program is also causing crashes with applications other than TC, so it seems to be a bit of a nuisance. I don't know what this program is supposed to do but in any case I am running McAfee security so I am covered for risks on the web/e-mail etc.

Hope this helps,
cadman99

Yeah I have an acer as well with the x64 processor. I will definately try that. thank you so much dude Mike G

Thanks, that did the trick

Mike G.
I have passed along this info to the imsi support desk.