OK, see, now you're explaining things a lot more logically and clearly.
Now, I assume that you mean you are unable to *scan* because you do not have the Dell software as you did before on your old computer, or is there not a device showing at all in your Scanners and Cameras?
I see now that you meant Photos not pothos, but pothos made absolutely no sense to me so I had to ask you to be clear.
Finally, I have no idea who Jim Stafford is, so, yes, the reference was lost on me.