I am actually using WP X4 now. I had the problem with WP X3 the entire time I had it, and I kept it fully patched. I do not now know what version I had. WP X4 is version 220.127.116.113. I have seen several posts about other people having the same problem, but have not seen any posts with a solution. Do you use Outlook for e-mail? I am fine as long as I do not open/view an e-mail message in Outlook or if I close Outlook before opening a new blank document in WP. It is crazy and is driving me crazy. Any suggestions would be appreciated.