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Vista - Program wont uninstall it with Uninstall or Install Cleanup Utility

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Old 11-20-2008   #1 (permalink)


Vista Home Premium 32 bit
 
 

Program wont uninstall it with Uninstall or Install Cleanup Utility

I have Vista Home Premium 32 bit.
I was having problems installing a program (Berlitz German Premier) where the install would just disappear halfway thru the process. A program would not appear under my programs list but when I went to Uninstall an icon for uninstall of the Berlitz software appears for each time I tried to install it. However I get the following error messages (see attached document with screen captures) when I tried to delete it the traditional way.
When I use Windows Install Clean Up utility, the program is nowhere to be found on the list; thus I can't use that program.
Any suggestions for how to get this program removed?
Thanks!

Attached Files
File Type: doc Install Error message.doc (88.5 KB, 40 views)
My System SpecsSystem Spec
Old 11-20-2008   #2 (permalink)


Vista Home Premium 32 bit
 
 

Re: Program wont uninstall it with Uninstall or Install Cleanup Utility

Is this a windows XP program or one for vista. It looks like a compatibility problem. Check with vendor to see if they have a version for vista. Some older programs will not work with vista and never will. There is an option to run in capatibility mode with vista but does not always work.
My System SpecsSystem Spec
Old 11-20-2008   #3 (permalink)


Vista Home Premium 32 bit
 
 

Re: Program wont uninstall it with Uninstall or Install Cleanup Utility

My guess is that it is for Windows XP (its a program that I had for a yr, installed on another computer (XP) with no problem, but that I tried to instill on this computer (Vista)). I have been able to get it to install appropriately. However, I still have those ghost programs stuck in my Uninstall list. Is there anything I can do (even if its a compatability issue) to remove the versions that did not install right?
My System SpecsSystem Spec
Old 11-20-2008   #4 (permalink)


VISTA HOME PREMIUM X64/ 7 x64 / 7x86
 
 

Re: Program wont uninstall it with Uninstall or Install Cleanup Utility

Hi,

You could try this free uninstaller

www.revouninstaller.com

Hope it helps

SIW2
My System SpecsSystem Spec
Old 11-22-2008   #5 (permalink)


Vista Home Premium 32 bit
 
 

Re: Program wont uninstall it with Uninstall or Install Cleanup Utility

Thanks so much.
The revouninstaller worked great!
My System SpecsSystem Spec
Old 11-22-2008   #6 (permalink)


VISTA HOME PREMIUM X64/ 7 x64 / 7x86
 
 

Re: Program wont uninstall it with Uninstall or Install Cleanup Utility

Hi,

Glad it did the job - it's a great app. The website says it's not compatible with 64 bit systems.

I use it on my 64 bit systems with no problems - they must mean it only recognizes 32 bit apps. - which is pretty much all we have anyway.

SIW2
My System SpecsSystem Spec
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