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Program wont uninstall it with Uninstall or Install Cleanup Utility
  1. #1



    Newbie
    Join Date : Nov 2008
    Posts : 3
    Vista Home Premium 32 bit
    Local Time: 04:22 AM

    Program wont uninstall it with Uninstall or Install Cleanup Utility

    I have Vista Home Premium 32 bit.
    I was having problems installing a program (Berlitz German Premier) where the install would just disappear halfway thru the process. A program would not appear under my programs list but when I went to Uninstall an icon for uninstall of the Berlitz software appears for each time I tried to install it. However I get the following error messages (see attached document with screen captures) when I tried to delete it the traditional way.
    When I use Windows Install Clean Up utility, the program is nowhere to be found on the list; thus I can't use that program.
    Any suggestions for how to get this program removed?
    Thanks!


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  2. #2
    bassfisher6522's Avatar
    Join Date : Feb 2008
    North Carolina
    Posts : 516
    Vista Home Premium 32 bit
    Local Time: 05:22 AM
    usa us north carolina

     

    Re: Program wont uninstall it with Uninstall or Install Cleanup Utility

    Is this a windows XP program or one for vista. It looks like a compatibility problem. Check with vendor to see if they have a version for vista. Some older programs will not work with vista and never will. There is an option to run in capatibility mode with vista but does not always work.

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  3. #3



    Newbie
    Join Date : Nov 2008
    Posts : 3
    Vista Home Premium 32 bit
    Local Time: 04:22 AM


      Thread Starter

    Re: Program wont uninstall it with Uninstall or Install Cleanup Utility

    My guess is that it is for Windows XP (its a program that I had for a yr, installed on another computer (XP) with no problem, but that I tried to instill on this computer (Vista)). I have been able to get it to install appropriately. However, I still have those ghost programs stuck in my Uninstall list. Is there anything I can do (even if its a compatability issue) to remove the versions that did not install right?

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  4. #4
    SIW2's Avatar

    Senior Member



    Join Date : Jul 2008
    Posts : 2,676
    VISTA HOME PREMIUM X64/ 7 x64 / 7x86
    Local Time: 10:22 AM


     

    Re: Program wont uninstall it with Uninstall or Install Cleanup Utility

    Hi,

    You could try this free uninstaller

    www.revouninstaller.com

    Hope it helps

    SIW2

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  5. #5



    Newbie
    Join Date : Nov 2008
    Posts : 3
    Vista Home Premium 32 bit
    Local Time: 04:22 AM


      Thread Starter

    Re: Program wont uninstall it with Uninstall or Install Cleanup Utility

    Thanks so much.
    The revouninstaller worked great!

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  6. #6
    SIW2's Avatar

    Senior Member



    Join Date : Jul 2008
    Posts : 2,676
    VISTA HOME PREMIUM X64/ 7 x64 / 7x86
    Local Time: 10:22 AM


     

    Re: Program wont uninstall it with Uninstall or Install Cleanup Utility

    Hi,

    Glad it did the job - it's a great app. The website says it's not compatible with 64 bit systems.

    I use it on my 64 bit systems with no problems - they must mean it only recognizes 32 bit apps. - which is pretty much all we have anyway.

    SIW2

      My System SpecsSystem Spec

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