vista media center not detecting tv signal

B

bgclevenger

New Member
howdy all, hoping someone can help me with a problem. i've searched the forum, but not found a solution that works for me.

trying to set up my tv signal in vista 32 bit media center. windows recognizes the tuner card, but doesn't detect a signal. it's a sapphire theatrix tuner (hybrid analog/digital with ati 650 pro chip). i also have a 2600xt video card installed. have installed 8.11 drivers for both devices. checked signal by pluging cable into tv, and works fine. service provider is comcast limited basic in philadelphia. no cable box.

tried to provide as much info as i could think of, but may be missing something. any suggestions or ideas would be greatly appriciated.

thanks,
brian
 

My Computer

System One

Hi, bgclevenger, and welcome to the forums.

Have you installed any *other* drivers besides the Catalyst drivers for Vista? Are you sure that the card is listed as supported to work in Vista? And items missing drivers in Device Manager?
 

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hi john, thanks for the response.

the card does work with vista. i used it with my previous cable provider and vista mc. since then, vista has been deleted and reinstalled. other than the ati drivers, no other video drivers have been installed. the drivers disk that came with the card only seemed to install (outdated) ati drivers. the card also came with cyberlink powercinema v5. i installed it, didn't seem to work and i then uninstalled it. didn't know if it would cause conflict with media center.

also, although media center doesn't say anything about not detecting a card (it scans for a signal even thought it doesn't find one), the card isn't showing up in device manager, under any category. i'm stumped.

brian
 

My Computer

System One

Try downloading the tuners driver from the site directly. If it's not showing in Device manager, then it's not considered installed.

If that doesn't work, shutdown, remove the card, reboot, shutdown again and re-install the card. With the next boot hopefully Vista will 'spot' the card again.

I had a similar disappearing tuner card after I installed the Catalyst drivers. Removing, rebooting, replacing the card did the trick.
 

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    Dedicated GTX 485M //
    240GB Intel 520 + 750GB + Blu-Ray //

    Samsung Story 2TB USB 3.0
Good point - and if this continues, borrow a friends machine and see if the tuner is recognized in their machine - you may have a tuner that has gone south....
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
thanks for the extra help. i downloaded the drivers directly from sapphire site, but it was the same file that was available from ati site. installed it anyway, but no go.

i did remove the card, rebooted, shut down, reinstalled the card. windows detected and installed it, and now i can watch tv on the computer! was frustrating gettting there, but all is good now. well, not all. i have a problem with the guide but i'll search the forums for that solution before i post a new thread.

appriciate the help, folks.
 

My Computer

System One

No worries :) At least you got a working card back.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    i7 3770K HT ON 4.7GHz
    Motherboard
    P8Z68 Deluxe Gen 3
    Memory
    8GB G.Skill Ripjaws X 2133mhz
    Graphics Card(s)
    2x Gigabyte GTX 670 OC WindForce SLI
    Sound Card
    X-FI Forte + ATH-AD900
    Monitor(s) Displays
    x2 Dell U2410 / 58" Samsung / "40 Sony
    Screen Resolution
    1920*1200 / 1920x1080
    Hard Drives
    2x Intel 520 240GB * Crucial M4 128GB * 2x Samsung F3 1TB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0)
    PSU
    Corsair AX1200W
    Case
    Lian Li PC-V1020A
    Cooling
    NH-D14: 3x140mm Gelid Wing 14: Sunbeam Rheobus Extreme
    Keyboard
    Topre Realforce // Ducky Shine Cherry MX Black
    Mouse
    Razer Imperator + Thermaltake Theron
    Other Info
    Laptop Specs:
    Clevo Sager P170HM //
    17.3 Matte 1920x1200 //
    i7 2720QM // 8GB 1333mhz //
    Dedicated GTX 485M //
    240GB Intel 520 + 750GB + Blu-Ray //

    Samsung Story 2TB USB 3.0
I am having the same problem with my tv tuner. It says that I don't have one. I am running Vista Home Premium 32 bit. How do I take out the tv tuner card and reinstall it. I had a virus on my computer and just got it back and now the tuner isn't working. It keeps telling me that I have a few digital channels that I don't really have. Please help!!
 

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System One

Hi garden,

Please create your own post & I'm sure you will get some answers.
 

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System One

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