Vista - HP On-Screen Caps/Num/Scroll lock Indicator

THE "HP On-Screen Caps/Num/Scroll lock Indicator" shows up in Programs and Features, but the size cell is empty!! Indicator lost during a previous "fix" of an unrelated problem. HP states they can neither replace the file nor download the file contenets. What, Where, and How can I retrieve the indicator as I have a &$@*+ remote keyboard? HELP!
khdphd

Hi, khdphd, and welcome to the forum....

They say they cannot download the file? I have always seen every HP that uses those hkCMD.exe files to be able to download them for that computer in the event of a reinstall.

Did you look at software available for download for your computer? If it is there, then you can download it, uninstall the current version, reboot and install that one and it should load the original files back in place.

Try uninstalling hkcmnd from Programs and Features (it may be named something a bit more fancy)

And I know what HP *said* - but look anyway.

I'm on my way tp hp to checkthe availability--will post results of your thinking and my efforts.

Good luck to ya....

The real question is why do computer makers and software writers charge so much, and force their customers to wait on the phone for hours and hours just to find out they have no knowledge of your problem, nor even an inkling of a "fix" that won't create another problem (which is usually more disabling)?

Hmm - weird - I have never had to pay for online support....then again, I rarely ever have to call either, so that might be a factor....

If you want it back click on start then scroll down to PC Help & Tools then click on Recovery Manager then click on Advanced options then dot the software program re-installation and look for On-Screen Caps/Num/Scroll lock Indicator and click next and it will install it back onto your computer. Also it will not show the size of the installation.

Try this: http://h20000.www2.hp.com/bizsupport...eriesId=341232

I just purchased m9517c and I personally was annoyed by the indicator...even though it has proven to be helpful. I didn't uninstall it, but while I was looking for ways to make it disappear (without uninstalling it), it just disappeared. I have no idea what's up with that though.